Louise Kluczkowski

Project Officer - Health Pathways at Brisbane North PHN
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area
Languages
  • English -

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Experience

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Project Officer - Health Pathways
      • Mar 2017 - Present

    • Project Support Officer- Integration
      • Nov 2015 - Mar 2017

    • Medical Receptionist
      • Jun 2014 - Nov 2015

      • Provide assistance to Practice Manager when required • Meeting and delivery of quality service to patients and healthcare professionals • Support to doctors whilst working as part of a team • Answering phone calls and booking appointments • Patient billing, cash collection and receipting • Multi tasking, problem solving and time management • Confidentiality and management of patient records • Client Database • Provide assistance to Practice Manager when required • Meeting and delivery of quality service to patients and healthcare professionals • Support to doctors whilst working as part of a team • Answering phone calls and booking appointments • Patient billing, cash collection and receipting • Multi tasking, problem solving and time management • Confidentiality and management of patient records • Client Database

    • Botswana
    • Accounting
    • 1 - 100 Employee
    • Practice Assistant
      • Jan 2007 - Jan 2010

      Assistant to three Partners in Internal & External Audit * Communicate with internal and external clients * Prepare and submit new business proposals * Record, collate and count data/votes for client board elections * Prepare client contracts and renewals * Arrange weekly meetings, agendas and minutes * Book meeting rooms, lunch venues and in-house functions * Update client database and files * Organise travel arrangements for all audit staff * Collate and delegate incoming mail in order of priority * Screen incoming calls

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Property Administration Assistant
      • Nov 2005 - Dec 2006

      Communicate with shareholders, tenants and solicitors * Extensive diary management * Travel arrangement * Assist in property acquisitions and sales * Assist with marketing property investments * Coordinate all anti-money laundering requirements * Process property applications * Prepare property reports and management reports * Deal with tenants and shareholders enquiries * Arrange property insurance, bank accounts etc * Enter, update and prepare database information reports * Update online live reporting system for client property reports * Arrange dividends from property investments

    • United Kingdom
    • Architecture and Planning
    • 1 - 100 Employee
    • Housing Administrator
      • Dec 2002 - Sep 2005

      • Support to Design Director and Documentation Manager • Communicate with internal and external clients • Diary management • Assist Interior Designers • Arrange travel • Lodge and track building approvals • Payment of insurance and Government levies required for building • Liaise with reps and sourcing products • Letter drafting • Organise Internal functions • Lodge and track IT calls to helpdesk • Admin support to a team of 20-30 staff • Support to Design Director and Documentation Manager • Communicate with internal and external clients • Diary management • Assist Interior Designers • Arrange travel • Lodge and track building approvals • Payment of insurance and Government levies required for building • Liaise with reps and sourcing products • Letter drafting • Organise Internal functions • Lodge and track IT calls to helpdesk • Admin support to a team of 20-30 staff

    • Personal Assistant to Executive Assistant Manager and Catering Manager
      • Aug 1998 - Nov 2002

      • Communicate with internal and external clients • Prepare client accounts • Handle client queries • Distribute all correspondence to departments • Prepare forecasts on a weekly basis & collate department monthly reports • Assist clients and in-house guests with secretarial needs • Maintain and train new employees on hotel database • Database mail outs • Sales and ticketing of all Hotel internal events • Coordinate all large internal events • Create flyers, menus and promotional information for hotel restaurant and bars

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Casual
      • Aug 1997 - Aug 1998

      Various secretarial and administrative positions within different organisations Various secretarial and administrative positions within different organisations

    • Temping
      • Apr 1996 - Oct 1997

      • The Royal Bank of Scotland – Personal Assistant to the Manager of the EMU Unit • The Mayfair Intercontinental Hotel – Food and Beverage Coordinator • The Royal Bank of Scotland – Personal Assistant to the Manager of the EMU Unit • The Mayfair Intercontinental Hotel – Food and Beverage Coordinator

    • Executive Secretary
      • Apr 1996 - Sep 1996

      • Communicate with internal and external clients• Organise travel, meetings and appointments• Screen incoming calls• Take meeting minutes• General administration• Collate monthly reports• Update and maintain client database

    • Banquet Sales Coordinator
      • Apr 1995 - Apr 1996

      • Sell and organise clients weddings, meetings and seminars for a 5 star hotel• Attend meetings with clients and in-house departments to organise events• Conduct hotel site inspections for potential clients• Prepare client quotations and contracts for client events

    • Personal Assistant
      • Jun 1993 - Apr 1995

      • Sell and advise on general insurance products • Process insurance cover and claims • Conduct motor vehicle assessments • Communicate with internal and external clients • Organise travel • Arrange meetings • Diary management • Screen incoming calls • Running of Office while Director on leave • Sell and advise on general insurance products • Process insurance cover and claims • Conduct motor vehicle assessments • Communicate with internal and external clients • Organise travel • Arrange meetings • Diary management • Screen incoming calls • Running of Office while Director on leave

    • Student
      • Sep 1991 - Jun 1993

      During this period I was travelling within Australia and undergoing further training courses as outlined During this period I was travelling within Australia and undergoing further training courses as outlined

    • Secretary / Clerical Trainee
      • Jan 1989 - Sep 1991

      Secretary - Nabalco Pty Ltd – Northern Territory January 1989 – September 1991 • Casual administration support for a large mining company • Departments included HR, Engineering, Projects, Accounts, Occupational Health and Safety • Supervision of clerical trainees Clerical Trainee, Nabalco Pty Ltd – Northern Territory January 1989 – December 1989 • Purchasing, Supply and Warehouse • Reception and Swtichboard Operations Secretary - Nabalco Pty Ltd – Northern Territory January 1989 – September 1991 • Casual administration support for a large mining company • Departments included HR, Engineering, Projects, Accounts, Occupational Health and Safety • Supervision of clerical trainees Clerical Trainee, Nabalco Pty Ltd – Northern Territory January 1989 – December 1989 • Purchasing, Supply and Warehouse • Reception and Swtichboard Operations

Education

  • Curtin University
    Bachelor of Science - BS, Health Information Management
    2010 - 2016
  • Curtin University
    Bachelor of Science - BS, Health Information Management
    2010 - 2016
  • Hales College
    Diploma, Travel & Tourism
    1991 - 1992
  • QLD Commercial College
    Diploma, Reception Training
    1990 - 1991
  • NT Open College of Tafe
    Certificate, Office Administration
    1989 - 1989
  • Nhulunbuy High School
    Year 12 Certificate
    1983 - 1988

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