Louise Kluczkowski
Project Officer - Health Pathways at Brisbane North PHN- Claim this Profile
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Bio
Experience
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Brisbane North PHN
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Project Officer - Health Pathways
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Mar 2017 - Present
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Project Support Officer- Integration
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Nov 2015 - Mar 2017
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Medical Receptionist
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Jun 2014 - Nov 2015
• Provide assistance to Practice Manager when required • Meeting and delivery of quality service to patients and healthcare professionals • Support to doctors whilst working as part of a team • Answering phone calls and booking appointments • Patient billing, cash collection and receipting • Multi tasking, problem solving and time management • Confidentiality and management of patient records • Client Database • Provide assistance to Practice Manager when required • Meeting and delivery of quality service to patients and healthcare professionals • Support to doctors whilst working as part of a team • Answering phone calls and booking appointments • Patient billing, cash collection and receipting • Multi tasking, problem solving and time management • Confidentiality and management of patient records • Client Database
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BDO Botswana
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Botswana
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Accounting
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1 - 100 Employee
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Practice Assistant
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Jan 2007 - Jan 2010
Assistant to three Partners in Internal & External Audit * Communicate with internal and external clients * Prepare and submit new business proposals * Record, collate and count data/votes for client board elections * Prepare client contracts and renewals * Arrange weekly meetings, agendas and minutes * Book meeting rooms, lunch venues and in-house functions * Update client database and files * Organise travel arrangements for all audit staff * Collate and delegate incoming mail in order of priority * Screen incoming calls
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CREDO
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United Kingdom
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Financial Services
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1 - 100 Employee
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Property Administration Assistant
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Nov 2005 - Dec 2006
Communicate with shareholders, tenants and solicitors * Extensive diary management * Travel arrangement * Assist in property acquisitions and sales * Assist with marketing property investments * Coordinate all anti-money laundering requirements * Process property applications * Prepare property reports and management reports * Deal with tenants and shareholders enquiries * Arrange property insurance, bank accounts etc * Enter, update and prepare database information reports * Update online live reporting system for client property reports * Arrange dividends from property investments
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HPA Architecture Ltd
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United Kingdom
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Architecture and Planning
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1 - 100 Employee
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Housing Administrator
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Dec 2002 - Sep 2005
• Support to Design Director and Documentation Manager • Communicate with internal and external clients • Diary management • Assist Interior Designers • Arrange travel • Lodge and track building approvals • Payment of insurance and Government levies required for building • Liaise with reps and sourcing products • Letter drafting • Organise Internal functions • Lodge and track IT calls to helpdesk • Admin support to a team of 20-30 staff • Support to Design Director and Documentation Manager • Communicate with internal and external clients • Diary management • Assist Interior Designers • Arrange travel • Lodge and track building approvals • Payment of insurance and Government levies required for building • Liaise with reps and sourcing products • Letter drafting • Organise Internal functions • Lodge and track IT calls to helpdesk • Admin support to a team of 20-30 staff
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Personal Assistant to Executive Assistant Manager and Catering Manager
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Aug 1998 - Nov 2002
• Communicate with internal and external clients • Prepare client accounts • Handle client queries • Distribute all correspondence to departments • Prepare forecasts on a weekly basis & collate department monthly reports • Assist clients and in-house guests with secretarial needs • Maintain and train new employees on hotel database • Database mail outs • Sales and ticketing of all Hotel internal events • Coordinate all large internal events • Create flyers, menus and promotional information for hotel restaurant and bars
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Kelly
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United States
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Staffing and Recruiting
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700 & Above Employee
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Casual
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Aug 1997 - Aug 1998
Various secretarial and administrative positions within different organisations Various secretarial and administrative positions within different organisations
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Temping
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Apr 1996 - Oct 1997
• The Royal Bank of Scotland – Personal Assistant to the Manager of the EMU Unit • The Mayfair Intercontinental Hotel – Food and Beverage Coordinator • The Royal Bank of Scotland – Personal Assistant to the Manager of the EMU Unit • The Mayfair Intercontinental Hotel – Food and Beverage Coordinator
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Executive Secretary
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Apr 1996 - Sep 1996
• Communicate with internal and external clients• Organise travel, meetings and appointments• Screen incoming calls• Take meeting minutes• General administration• Collate monthly reports• Update and maintain client database
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Banquet Sales Coordinator
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Apr 1995 - Apr 1996
• Sell and organise clients weddings, meetings and seminars for a 5 star hotel• Attend meetings with clients and in-house departments to organise events• Conduct hotel site inspections for potential clients• Prepare client quotations and contracts for client events
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Personal Assistant
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Jun 1993 - Apr 1995
• Sell and advise on general insurance products • Process insurance cover and claims • Conduct motor vehicle assessments • Communicate with internal and external clients • Organise travel • Arrange meetings • Diary management • Screen incoming calls • Running of Office while Director on leave • Sell and advise on general insurance products • Process insurance cover and claims • Conduct motor vehicle assessments • Communicate with internal and external clients • Organise travel • Arrange meetings • Diary management • Screen incoming calls • Running of Office while Director on leave
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Student
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Sep 1991 - Jun 1993
During this period I was travelling within Australia and undergoing further training courses as outlined During this period I was travelling within Australia and undergoing further training courses as outlined
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Secretary / Clerical Trainee
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Jan 1989 - Sep 1991
Secretary - Nabalco Pty Ltd – Northern Territory January 1989 – September 1991 • Casual administration support for a large mining company • Departments included HR, Engineering, Projects, Accounts, Occupational Health and Safety • Supervision of clerical trainees Clerical Trainee, Nabalco Pty Ltd – Northern Territory January 1989 – December 1989 • Purchasing, Supply and Warehouse • Reception and Swtichboard Operations Secretary - Nabalco Pty Ltd – Northern Territory January 1989 – September 1991 • Casual administration support for a large mining company • Departments included HR, Engineering, Projects, Accounts, Occupational Health and Safety • Supervision of clerical trainees Clerical Trainee, Nabalco Pty Ltd – Northern Territory January 1989 – December 1989 • Purchasing, Supply and Warehouse • Reception and Swtichboard Operations
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Education
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Curtin University
Bachelor of Science - BS, Health Information Management -
Curtin University
Bachelor of Science - BS, Health Information Management -
Hales College
Diploma, Travel & Tourism -
QLD Commercial College
Diploma, Reception Training -
NT Open College of Tafe
Certificate, Office Administration -
Nhulunbuy High School
Year 12 Certificate