Experience

Convosphere

• United Kingdom
• Market Research
• 1 - 100 Employee

• Operations Director

  • Jan 2018 - Present

  As a social-first insights agency, Convosphere recognises that the value of global social listening lies in the impact data-driven decisions can make – and the cultural relevance required to make them actionable. Through hands-on human-led social data analysis across 70+ languages, and with offices around the world, we have unprecedented data access into hard-to-reach markets where we can deliver deep consumer insights that bring our global clients closer to local audiences. As a social-first insights agency, Convosphere recognises that the value of global social listening lies in the impact data-driven decisions can make – and the cultural relevance required to make them actionable. Through hands-on human-led social data analysis across 70+ languages, and with offices around the world, we have unprecedented data access into hard-to-reach markets where we can deliver deep consumer insights that bring our global clients closer to local audiences.



John Lewis Partnership

• United Kingdom
• Retail
• 700 & Above Employee

• Manager International Development

  • Oct 2013 - Jan 2018

  I opened 29 John Lewis international wholesale ‘shop in shops’ across 7 territories - South Korea, Australia, Netherlands, Singapore, Malaysia, Ireland, Philippines. I also overcame substantial issues to deliver an order and fulfilment solution at minimal cost to enable international fulfilment. My responsibilities included: • building and delivering the sales and profit plan for each territory • contract negotiation • developing relationships to understand the needs of the customer • developing the John Lewis proposition overseas • bringing the brand alive to customers • shaping the brand strategy per territory with the customer • approving marketing plans and spend • analysing sales performance to look for opportunities to drive sales Show less



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Business Development Manager, Buying and Brand

  • Aug 2010 - Oct 2013

  I implemented a logistic solution to supply Waitrose with John Lewis own brand product. Achievements included: • successful project management of the £2.5m order and fulfilment solution requiring extensive stakeholder management across both divisions • Preparation of capital plans and business cases in order to secure resources • Implementation of new ways of working with buying and merchandising teams which improved communication between cross divisional teams and led to improved buying decisions Show less



Waitrose & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Department Manager

  • 2003 - 2009



DWS Group

• Germany
• Financial Services
• 700 & Above Employee

• Trainee Fund Manager

  • 2000 - 2002