Experience

Team Metalogic Ltd

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Client Services Manager

  • Jul 2018 - Present

  I have 22 years of experience within the telecoms industry. I have played a role in the many areas of telecoms such as - Engineering - Maintenance- Billing - Provisioning - Porting- Account management- SalesMy telecoms work life started at 16 years of age, helping my father with any Cat5 cabling installations. I quickly found my talent as a telecoms trainer, showing end users the best and easiest way of using their telecoms to the highest potential. It was a natural progression from training to installations and maintenance. Everything was on premise solutions so talking and meeting new customers was an everyday occurrence. With 12 years being on the tools installing telephone systems such as Toshiba, Panasonic, Swyx, Aastra, Siemens/Unify and Mitel. Then finding we were falling behind the times, we decided to step from on premise solutions to cloud and taking on board Gamma Horizon. I decided to move from engineering to account management and sales. I know my systems and how they work, I know what to look out for at a customer premises when looking at a telecoms solution. I am excited to be part of Team Metalogic, who has a fantastic repution for service. As Client Services Manager, my role is to grow and manage the telecoms side of the business. I will be analysing existing and new customers telecoms ensuring they are getting the best service and the best solution.I can be contacted directly on the below details if you have any telecom questions, queries or just want a review of your current services. My contact details are Louise.cryer@teammetalogic.comM: 07741908641



Solar Communications, part of the Wavenet Group

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Key Account Manager

  • Jan 2018 - Jul 2018



TWL Voice and Data

• Telecommunications engineer

  • Feb 2005 - Jul 2018

  Telecommunications Engineer. Installation and maintenance of Mitel 5000 (MiVoice Office 250) and Toshiba telephone systems. Data cabling

• Account Manager

  • Feb 2015 - Jun 2018

  Full account reviews, looking at all aspects of their telecoms. From telephone system replacements to telephone calls and data services.



intech

• telecoms engineer

  • 2003 - 2005

  Installation and Maintenance of Toshiba CIX, CTX and DK telephone systems. Data cabling Installation and Maintenance of Toshiba CIX, CTX and DK telephone systems. Data cabling



Somerset Electricians

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Telecommunications engineer

  • 2002 - 2003

  Telecommunications Engineer. Installation and maintenance of Mitel 5000 (MiVoice Office 250) and Toshiba telephone systems. Data cabling Telecommunications Engineer. Installation and maintenance of Mitel 5000 (MiVoice Office 250) and Toshiba telephone systems. Data cabling