Experience

ROCK

• United States
• Executive Offices
• 1 - 100 Employee

• Associate Legal Counsel

  • May 2019 - Present



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• Compliance Specialist

  • Dec 2016 - May 2019



Encore Capital Group

• United States
• Financial Services
• 700 & Above Employee

• Legal Specialist

  • Mar 2016 - Dec 2016

  • Responsible for handling and reviewing consumer disputes by responding with appropriate documentation • Review and assess legal documents for accuracy while determining required business actions and compliance issues. • Responsible for handling and reviewing consumer disputes by responding with appropriate documentation • Review and assess legal documents for accuracy while determining required business actions and compliance issues.



Flagstar Bank

• United States
• Banking
• 700 & Above Employee

• Mortgage Customer Service Representative

  • Oct 2015 - Feb 2016

  • Provided mortgage support by handling customer inquiries in call center. • Trained and well versed in explaining interest and product-related calculations. • Identified and communicate accurate solutions as well as advised on federal regulations and bank services. • Provided mortgage support by handling customer inquiries in call center. • Trained and well versed in explaining interest and product-related calculations. • Identified and communicate accurate solutions as well as advised on federal regulations and bank services.



MAHLE

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Corporate Paralegal / Legal Administrator

  • Jan 2015 - Apr 2015

  • Drafted, negotiated and executed business contracts as well as advised department leaders on risks and liabilities.• Communicated with suppliers and internal associates regarding revisions and progress of executed agreements.• Solely responsible for payment requests for outside counsel invoices and maintaining records using Excel.• Effectively improved invoice payment process by drafting new legal invoice policy for hired law firms.• Created legal contingency reports detailing current litigation and liabilities. Show less

• Legal Extern

  • Sep 2014 - Dec 2014

  • Maintained contract files including the centralized legal database for all agreements.• Negotiated and executed numerous general business agreements while notifying departments on statuses.• Skillfully reformatted, in Microsoft Word, standard contracts such as Terms and Conditions, Business Award Letters, and Confidentiality Agreements.• Conducted legal research concerning employment issues and drafted provisions for employee contracts.



TCF Bank

• Banking
• 700 & Above Employee

• Bank Teller

  • May 2012 - Dec 2014

  • Promoted new accounts and services. • Addressed concerns of customers and advised on banking procedures. • Assisted with branch operations including performing monetary transactions and training new hires. • Promoted new accounts and services. • Addressed concerns of customers and advised on banking procedures. • Assisted with branch operations including performing monetary transactions and training new hires.



Carolyn Gaston & Associates P.C.

• Greater Grand Rapids, Michigan Area

• Paralegal Intern

  • Sep 2011 - Dec 2011

  • Drafted motions and submitted documents to the court. • Responsible for verbal and written correspondence with clients and outside attorneys. • Helped prepare engagement letters and fee agreements. • Researched legal issues and wrote memoranda for family and criminal cases. • Observed numerous court proceedings including arraignments and sentencing hearings. • Drafted motions and submitted documents to the court. • Responsible for verbal and written correspondence with clients and outside attorneys. • Helped prepare engagement letters and fee agreements. • Researched legal issues and wrote memoranda for family and criminal cases. • Observed numerous court proceedings including arraignments and sentencing hearings.



Fred Meijer Center for Writing & Michigan Authors

• Allendale, MI

• Writing Consultant

  • Aug 2010 - Dec 2011

  • Directed hour long workshops with groups or one-on-one consultations. • Assisted students with organizing content, polishing drafts, integrating research and correctly documenting sources. • Directed hour long workshops with groups or one-on-one consultations. • Assisted students with organizing content, polishing drafts, integrating research and correctly documenting sources.



Miller Johnson

• United States
• Law Practice
• 200 - 300 Employee

• Pre-Law Intern

  • Sep 2009 - Apr 2010

  • Reviewed and organized medical documentation in preparation for a malpractice lawsuit. • Surveyed estate planning attorneys and formulated a report of their fees for preparing trusts and wills. • Reviewed and organized medical documentation in preparation for a malpractice lawsuit. • Surveyed estate planning attorneys and formulated a report of their fees for preparing trusts and wills.