Louisa Nylander, MPA

Implementation Consultant (Project Manager) at Surgical Information Systems
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Location
US
Languages
  • Krio Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Implementation Consultant (Project Manager)
      • Apr 2022 - Present
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Delivery Consultant
      • Jul 2020 - Apr 2022

      •Consult with clients on current workflows and configuration, upgrade implications, system enhancements and changes, new capabilities, and ongoing system maintenance •Develop and execute test plan and note changes in end user functionality •Contribute knowledge to internal and external resources to identify issues, propose improvement and resolution strategies •Review new defects, write steps to test, summarize information for change requests and notify clients •Work across solutions to resolve issues and escalate when needed to engagement and solution leadership •Complete client-specific design, configuration and troubleshooting within appropriate tools

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Intern
      • Jan 2020 - Jul 2020

      •Coordinate communication and deliverables between departments and a variety of health professionals at this large medical center •Assist with logistical aspects of the Nurse Residency Program to aid nurses in adapting to a fast-paced healthcare environment •Event planning for health-related conferences •Demonstrated exceptional organizational skills in meeting client needs •Coordinate communication and deliverables between departments and a variety of health professionals at this large medical center •Assist with logistical aspects of the Nurse Residency Program to aid nurses in adapting to a fast-paced healthcare environment •Event planning for health-related conferences •Demonstrated exceptional organizational skills in meeting client needs

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Lead
      • Jun 2018 - Jul 2020

      •Provide exemplary client service, while placing an emphasis on brand experience and client satisfaction •Learn clients’ needs and wants and personalize purchase opportunities to address them •Meet sales projections, generate ongoing sales opportunities, and achieve company and individual sales goals •Work as a team player and uphold company policies while meeting performance standards •Provide exemplary client service, while placing an emphasis on brand experience and client satisfaction •Learn clients’ needs and wants and personalize purchase opportunities to address them •Meet sales projections, generate ongoing sales opportunities, and achieve company and individual sales goals •Work as a team player and uphold company policies while meeting performance standards

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Team Lead
      • Aug 2016 - Jul 2020

      •Oversee intramural sports league •Responsible for the day to day operation of the facility and providing excellent client service •Tasked with organizing and directing patrons, and ensuring the proper use and maintenance of the facility and equipment at all times •Entrusted with completing monetary transactions and balancing daily revenue •Oversee intramural sports league •Responsible for the day to day operation of the facility and providing excellent client service •Tasked with organizing and directing patrons, and ensuring the proper use and maintenance of the facility and equipment at all times •Entrusted with completing monetary transactions and balancing daily revenue

Education

  • University of Missouri-Kansas City
    Master of Public Administration - MPA, Health/Health Care Administration/Management
    2020 - 2022
  • University of Missouri-Kansas City
    Bachelor of Health Science, Health Services/Allied Health/Health Sciences, General
    2015 - 2020
  • Jefferson City High School
    High School Diploma
    2012 - 2015

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