Louisa Theodosiou

Senior Back Office Specialist at Klarpay AG
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Contact Information
us****@****om
(386) 825-5501
Location
Limassol Municipality, Limassol, Cyprus, CY
Languages
  • English Full professional proficiency
  • Greek Native or bilingual proficiency

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Experience

    • Switzerland
    • Banking
    • 1 - 100 Employee
    • Senior Back Office Specialist
      • Oct 2022 - Present

    • Banking
    • 700 & Above Employee
    • Head Customer Transfers Department, in the INTERNATIONAL BUSINESS UNIT
      • Jan 2008 - Aug 2022

      1. Head of team consisting of 5 people 2. Employee mid-year and end year appraisals 3. Dealing with HR issues and training 4. Transfers Checker and Releaser of outward and inward payments 5. Compliance investigation and AML procedures of inward and outward payments 6. KYC Evaluation and due diligence for contracts, supporting documents and account openings 7. Extensive knowledge of sanctions and embargoes necessary for international banking 8. Preparation and assessment of high risk clients 9. Liaising with the central compliance team for the acceptance, continuation or rejection of high risk clients 10. Branch’s Time Administrator 11. Daily monitoring of goals and objectives set by the management Show less

    • Head of Centralized Recoveries Department in the consumer’s section
      • Jul 2001 - Dec 2007

      Management of non-performing portfolio for branches all over Greece. Responsibilities: 1. Head of a team consisting of 11 people 2. Management and collection of debts occurring from: - Personal Loans, House Loans, Vehicle Loans, Small Business Loans, Loans for purchase of bonds and shares - Credit Cards 3. Management of the Legal aspect of the department: - assigning cases to lawyers (500 lawyers all over Greece) and collection companies, making the final decision for seizures of property and special arrangements or settlements. 4. Creation and Representation of Statistical Analysis 5. Write - offs 6. Provisions Show less

    • Collections Officer
      • Dec 2000 - Jun 2001

      Collections of debt occurring from credit cards and personal loans for Eurobank, Citibank and ING Bank. Collections of debt occurring from credit cards and personal loans for Eurobank, Citibank and ING Bank.

Education

  • AMERICAN INSTITUTE OF BANKERS
    AIB DIPLOMA, AIB DIPLOMA
    2009 - 2010
  • The American College of Greece
    Bachelor of Science in Accounting and Finance, Accounting and Finance
    1995 - 2000

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