Experience

Allia Interim
• France
• Human Resources Services
• 1 - 100 Employee
• Chargée de Recrutement

  • Aug 2022 - Present

Betterway
• India
• Health and Human Services
• 1 - 100 Employee
• Customer Support Lead

  • Jan 2022 - Jul 2022

Zapp
• Food and Beverage Services
• 1 - 100 Employee
• Customer Care Specialist

  • Sep 2021 - Jan 2022


Dyson

• Household Appliance Manufacturing
• 1 - 100 Employee

• Social Media Representative

  • Oct 2019 - Sep 2021

  • Customer service on Social Media (Facebook, instagram, twitter) and Marketplace (Ebay, Cdiscount..) • Management of partnership requests on Instagram • Creation of templates, tutorials and slideshows • Customer service on Social Media (Facebook, instagram, twitter) and Marketplace (Ebay, Cdiscount..) • Management of partnership requests on Instagram • Creation of templates, tutorials and slideshows



Netflix

• United States
• Entertainment Providers
• 700 & Above Employee

• Customer Service Agent

  • Apr 2018 - Mar 2019

  • To solve problems about a product by conducting a test with users • Collaboration with the development team to improve the project : weekly statement of informations necessary for the development of the project (recurring breakdowns, majority of calls..) • To solve problems about a product by conducting a test with users • Collaboration with the development team to improve the project : weekly statement of informations necessary for the development of the project (recurring breakdowns, majority of calls..)