Experience

Allia Interim

• France
• Human Resources Services
• 1 - 100 Employee

• Chargée de Recrutement

  • Aug 2022 - Present



Betterway

• France
• Human Resources Services
• 1 - 100 Employee

• Customer Support Lead

  • Jan 2022 - Jul 2022



Zapp

• United Kingdom
• Retail
• 100 - 200 Employee

• Customer Care Specialist

  • Sep 2021 - Jan 2022



Dyson

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Social Media Representative

  • Oct 2019 - Sep 2021

  • Customer service on Social Media (Facebook, instagram, twitter) and Marketplace (Ebay, Cdiscount..) • Management of partnership requests on Instagram • Creation of templates, tutorials and slideshows • Customer service on Social Media (Facebook, instagram, twitter) and Marketplace (Ebay, Cdiscount..) • Management of partnership requests on Instagram • Creation of templates, tutorials and slideshows



Netflix

• United States
• Entertainment Providers
• 700 & Above Employee

• Customer Service Agent

  • Apr 2018 - Mar 2019

  • To solve problems about a product by conducting a test with users • Collaboration with the development team to improve the project : weekly statement of informations necessary for the development of the project (recurring breakdowns, majority of calls..) • To solve problems about a product by conducting a test with users • Collaboration with the development team to improve the project : weekly statement of informations necessary for the development of the project (recurring breakdowns, majority of calls..)