Public Relations Assistant

• Jul 2023 - Present

Admin and HR Manager

• Apr 2021 - Present

➢ Payroll, commission calculation, monthly petty cash claim ➢ Yearly fiscal year tax return ➢ HR regular routine (including MPF, medical application and candidates interview)➢ General admin operation (including IT support, regular office management duties) ➢ Clearing expenses to vendors ➢ Billing to clients ➢ Company event organizing ➢ Revising the existing company policies and staff’s benefit ➢ Maintaining smooth working procedures ➢Employee Relationship➢Event support Show less

Admin Manager

• Jan 2018 - Apr 2021

➢ Payroll, commission calculation, monthly petty cash claim ➢ Yearly fiscal year tax return ➢ HR regular routine (including MPF and medical application) ➢ Personal Assistant for Director ➢ PA duties to Director ➢ General admin operation (including IT support, regular office management duties) ➢ Clearing expenses to vendors ➢ Billing to clients ➢ Company event organizing ➢ Revising the existing company policies and staff’s benefit ➢ Maintaining smooth working procedures ➢ Employment Relationship Show less

Executive Officer

• Jun 2016 - Jan 2018

➢ Project Coordinator of exhibitions and events ➢ Taking minutes for Board Meeting ➢ Working on the proposals for funding ➢ Reporting the use of funding ➢ Supervising staffs’ performance and work duties ➢ Personal Assistant for Institute’s director ➢ Revising the existing company policies and staff’s benefit ➢ Maintaining smooth working procedures ➢ Employee Relationship ➢ Project Coordinator of exhibitions and events ➢ Taking minutes for Board Meeting ➢ Working on the proposals for funding ➢ Reporting the use of funding ➢ Supervising staffs’ performance and work duties ➢ Personal Assistant for Institute’s director ➢ Revising the existing company policies and staff’s benefit ➢ Maintaining smooth working procedures ➢ Employee Relationship

Branch Manager

• Jun 2013 - Apr 2016

➢ Organizing company’s events and workshops ➢ Organizing event for public ➢ Deciding and executing marketing plan ➢ Supervising admin team and teaching team ➢ Maintaining the teaching quality in class ➢ Designing teaching materials for classroom use ➢ Complaint handling ➢ Substituting as tutor or class assistant when necessary ➢ Establishing and designing teaching content and materials ➢ Accounting ➢ Arranging tutors’ roster ➢ General admin duties (e.g. phone in enquiries, courses, promotion and student’s enrollment) Show less

Working Holiday

• Dec 2011 - May 2013

➢ Coordinating between supervisor and team ➢ Organizing the output order and production process ➢ Maintaining production efficiency of team ➢ Coordinating between supervisor and team ➢ Organizing the output order and production process ➢ Maintaining production efficiency of team

Admin Coordinator

• Jan 2009 - Dec 2011

➢ Assisting in company’s events and workshops ➢ Enquiry handling (e.g. complaints and programs introduction) ➢ Programs promoting ➢ Collecting and arranging wait list ➢ Daily admin duties (e.g. enrollment, reminder sending and walk in enquiries) ➢ Teaching materials preparation ➢ Assisting in company’s events and workshops ➢ Enquiry handling (e.g. complaints and programs introduction) ➢ Programs promoting ➢ Collecting and arranging wait list ➢ Daily admin duties (e.g. enrollment, reminder sending and walk in enquiries) ➢ Teaching materials preparation

Customer Service Officer

• Jul 2007 - Nov 2008

➢ External / internal E-mail drafting and distributing ➢ Phone and walk in enquiry handling ➢ Messages taking ➢ Enrollment handling ➢ External / internal E-mail drafting and distributing ➢ Phone and walk in enquiry handling ➢ Messages taking ➢ Enrollment handling

Customer Service Officer III (Landside Operation)

• Jan 2007 - Jun 2007

➢ Solving problems for customers during check in procedure ➢ Seats or flights re-arrangement if flight overbook or disruption happened ➢ Preparing Pax information before and after for all flights ➢ Regular check in procedures ➢ Solving problems for customers during check in procedure ➢ Seats or flights re-arrangement if flight overbook or disruption happened ➢ Preparing Pax information before and after for all flights ➢ Regular check in procedures

Tutor

• Feb 2005 - Jan 2007

➢ Teaching students Chinese, Math and English ➢ To communicate with students’ parents to improve their children’s studying ➢ Arranging homework assignment to all students according to their progress ➢ Teaching students Chinese, Math and English ➢ To communicate with students’ parents to improve their children’s studying ➢ Arranging homework assignment to all students according to their progress

Stock Room Assistant

• Aug 2004 - Jan 2005

➢ Customers serving and stock taking ➢ Stock transferring between branches ➢ Alterations arrangement ➢ Assist sales team in sale season ➢ Customers serving and stock taking ➢ Stock transferring between branches ➢ Alterations arrangement ➢ Assist sales team in sale season