Experience

eCapital Accountants

• Australia
• Accounting
• 1 - 100 Employee

• Assistant To The Director

  • May 2022 - Present

  1. Administrative Support: - Manage the director's calendar, schedule appointments, and coordinate meetings. - Prepare and edit documents, reports, presentations, and other business materials. - Screen and prioritize incoming correspondence, including emails, letters, and phone calls. - Organize and maintain electronic and physical filing systems. - Make travel arrangements and manage travel-related logistics. - Handle expense reporting and reimbursement processes. - Assist in preparing and proofreading important documents and reports. 2. Accounting and Financial Support: - Assist in managing financial records, including accounts payable and receivable. - Collaborate with the accounting team to ensure accurate and timely financial reporting. - Prepare invoices, billing statements, and financial statements. - Ensure compliance with accounting policies and procedures. 3. Client Management: - Serve as a point of contact for clients, responding to inquiries and providing assistance as needed. - Help manage client relationships and ensure client satisfaction. - Coordinate client meetings, prepare relevant materials, and take meeting minutes when required. - Assist in client onboarding and offboarding processes. - Contribute to the development and implementation of client service strategies. 4.Office Operations: - Assist in organizing company events, meetings, and training sessions. - Help maintain office policies and procedures. - Collaborate with IT support to address technical issues. - Support the implementation of operational improvement initiatives. - Handle general administrative tasks such as filing, copying, and data entry. Show less



Enterprise HQ

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Hiring Manager

  • May 2022 - Present

  - Sourcing and Attracting Candidates: Utilize various sourcing strategies, such as job boards, social media, networking, and employee referrals, to attract a diverse pool of qualified candidates. - Screening and Selection: Review resumes, conduct initial phone screens, and assess candidates' qualifications against job requirements. Coordinate and conduct interviews, both in-person and virtual, to evaluate candidates' skills, experience, and cultural fit. - Candidate Evaluation: Assess candidates' suitability for the role through reference checks, background screenings, and other pre-employment assessments. - Offer and Negotiation: Extend job offers to selected candidates, negotiate terms of employment, and ensure a smooth onboarding process. Show less



Arbor Tutors

• 1 - 100 Employee

• Executive Assistant

  • Dec 2015 - Dec 2021

  1. Administrative Support: Provide comprehensive administrative assistance to the executive team, including managing calendars, scheduling appointments, arranging meetings, and handling correspondence. 2. Communication and Coordination: Facilitate effective communication between the executive team, tutors, clients, and other stakeholders. Coordinate and distribute information to ensure smooth collaboration within the organization. 3. Data Management: Maintain accurate records, databases, and files. Prepare reports, presentations, and documents as required. Ensure confidentiality and security of sensitive information. 4. Operational Support: Assist in the coordination of tutoring sessions, including scheduling, logistics, and resource management. Collaborate with the operations team to optimize tutoring assignments and ensure efficient service delivery. 5. Client Relationship Management: Support the executive team in managing client relationships, addressing inquiries, resolving concerns, and providing exceptional customer service. Maintain a positive and professional image of the company. 6. Project Assistance: Contribute to various projects and initiatives as assigned by the executive team. Assist in research, data analysis, and presentation preparation. Show less



Gullo Capital Pty Ltd

• Real Estate Representative

  • Nov 2018 - Nov 2019

  - Cold calling/ Appointment Setting - Social Media Management - Cold calling/ Appointment Setting - Social Media Management



Sitel

• Australia
• Telecommunications
• 200 - 300 Employee

• Helpdesk Agent

  • Jul 2014 - Jul 2016

  - Customer Service Representative at Sitel Baguio, Philippines - Handled customer inquiries and orders for Macy's and Bloomingdale's, top-grossing malls in the United States - Worked during high-demand periods like Black Friday and Christmas - Assisted clients over the phone and resolved order-related concerns - Recognized as one of the account's top agents multiple times - Reservation Supervisor for Frontier Airlines, a popular domestic airline in the US - Managed escalated calls and handled customer vouchers and financial concerns - Assisted customers with billing inquiries, including missing charges, disputes, payment processing, and other billing-related issues Show less