Account Manager

• Apr 2022 - Present

Account Manager

• Jan 2021 - Nov 2021

My responsibility is to keep the clients and the agency satisfied. Handling a handful of advertising and marketing accounts, and serve as the primary point of agency contact for their clients. Also represent the client at agency meetings. Communicate with the client and ask or answer questions, and make certain they receive what they asked for as part of their agency contractual agreement. It’s a challenging role requiring a careful balance between the client’s needs, wants and priorities, and the agency’s bottom line. I play a crucial role in client retention as well as potentially bringing in new business as part of an existing client referral process.

Account Manager

• Jan 2020 - Dec 2020

Managing client and agency's expectations. Utilizing strong interpersonal and communication skills. With the ability to finesse, delicate client relationships while driving the agency to produce its best results. Showcasing the ability and an understanding of: The client’s business model The marketplace and factors affecting sales Advertising techniques from creative, research and media outreach Knowing when to push and when to let things simmer. My duties also include having a strong but non-aggressive leadership style, and present the product/brand or company Balancing the needs of the client against the agency’s bottom line, while being driven by a complex timeline of tasks, which requires finesse as well as stress management and organizational skills. Last but not least, collaboration and teamwork is key to this role. In addition to all the “soft” people skills, the Agency Account management skills

Account Executive

• Nov 2016 - Jan 2020