Experience

Linde Material Handling

• Machinery Manufacturing
• 700 & Above Employee

• Human Resources Officer

  • Jan 2020 - Present



MSC Industrial Supply Co.

• United States
• Wholesale
• 700 & Above Employee

• HR Coordinator

  • Sep 2016 - Nov 2019

  - Advising and supporting managers on policies, employment law and best practice- Providing front line HR support to all associates- Preparing all documentation for New Hires, Changes and Separations- On boarding and Off boarding associates - Completing Inductions for New Hires- holding Exit Interviews with Leavers- Recording all absences- Completing Payroll- Organising of workforce activities - Actively supporting Employee Engagement- General correspondence- Keeping Department Reporting up to date- Excel training for associates- Maintaining daily contact with Internal and External Associates- General administrative duties



DCS Group (UK) Ltd

• United Kingdom
• Manufacturing
• 100 - 200 Employee

• Retail Sales Administrator

  • Feb 2016 - Sep 2016

  - Analysing sales data and reporting findings to management- Assisting with Whitespace acquisition - Liaising with Supplier and Customers, as well as internal teams- General day-to-day administrative tasks - Analysing sales data and reporting findings to management- Assisting with Whitespace acquisition - Liaising with Supplier and Customers, as well as internal teams- General day-to-day administrative tasks



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Agent - The White Company and Waitrose

  • Nov 2015 - Feb 2016

  Whilst working at Sitel my main duties were:- Taking online orders- Daily interaction with a range of customers, dealing with requests and queries and resolving complaints.- Regularly dealing with escalated queries and providing resolutions for management.- Liaising with delivery couriers Whilst working at Sitel my main duties were:- Taking online orders- Daily interaction with a range of customers, dealing with requests and queries and resolving complaints.- Regularly dealing with escalated queries and providing resolutions for management.- Liaising with delivery couriers



npower

• United Kingdom
• Utilities
• 700 & Above Employee

• Sales Support Analyst

  • Jun 2015 - Nov 2015

  - Creating and Amending Company Accounts- Collecting and Analysing Data- Abiding by Compliance and Data Protection Laws- Building and Maintaining Customer Relationships - keeping customer retention highWhilst covering an absence, I stepped into the role of a Sales Executive and gained £3,500 profit. - Creating and Amending Company Accounts- Collecting and Analysing Data- Abiding by Compliance and Data Protection Laws- Building and Maintaining Customer Relationships - keeping customer retention highWhilst covering an absence, I stepped into the role of a Sales Executive and gained £3,500 profit.



Iceland Foods

• United Kingdom
• Retail
• 700 & Above Employee

• Duty Manager

  • May 2013 - May 2015

  - Stock Replenishment- Customer Service- Team Management and Section Management- Office/ Cash Administration- Warehouse Management- Employee Representative/ Engagement (Talking Shop Representative)- Winner of Area Christmas Incentive- Attending Performance Management and Disciplinary Meetings - Stock Replenishment- Customer Service- Team Management and Section Management- Office/ Cash Administration- Warehouse Management- Employee Representative/ Engagement (Talking Shop Representative)- Winner of Area Christmas Incentive- Attending Performance Management and Disciplinary Meetings