Experience

Acknowledge

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• Servicemanager

  • Sep 2021 - Present

  Acknowledge, ‘Passie voor uw resultaat’In onze ICT-dienstverlening combineren we passie, creativiteit en de slimme inzet van technologie om organisaties doeltreffender te maken zodat zij zich weer kunt concentreren op hun eigen kernactiviteit(en).We geloven in duurzame relaties op basis van vertrouwen, continuïteit en flexibiliteit en helpen de klanttevredenheid en uw bedrijfsresultaat te verhogen. Acknowledge, ‘Passie voor uw resultaat’In onze ICT-dienstverlening combineren we passie, creativiteit en de slimme inzet van technologie om organisaties doeltreffender te maken zodat zij zich weer kunt concentreren op hun eigen kernactiviteit(en).We geloven in duurzame relaties op basis van vertrouwen, continuïteit en flexibiliteit en helpen de klanttevredenheid en uw bedrijfsresultaat te verhogen.



Computron - Solipsis

• Servicemanager

  • Mar 2015 - Jun 2021

  Solipsis, 'Comfort Class in Managed Services'Voor het optimaal functioneren van uw organisatie wilt u kunnen vertrouwen op een feilloos en efficiënt werkende ICT omgeving die ondersteunend is aan uw bedrijfsprocessen en niet andersom.In 20 jaar heeft Solipsis Managed Services zich bewezen als toonaangevend fullservice specialist in geïntegreerde oplossingen op het gebied van (hybride) Cloud oplossingen, managed werkplekken en infrastructuur, telefonie, ICT beheer en IT Development. Wij bieden onze klanten een ontspannen gevoel over hun IT, zodat zij zich (weer) kunnen concentreren op hun kernactiviteiten.Als Servicemanager onder andere verantwoordelijk voor:• Op strategisch, operationeel en tactisch niveau klanten adviseren en ondersteunen.• Realisatie van gebruikerstevredenheid en borgen van continuïteit, veiligheid en integriteit.• Bewaken en continu verbeteren van overeengekomen dienstverlening.• Vertaal business ambities naar ICT plannen, roadmaps en projecten. Aansturen en inspireren multidisciplinaire klant teams.• Signaleren van nieuwe behoeften, snappen en overtreffen van de klantverwachting.• Periodiek rapporteren over de service performance, deze analyseren en innoveren.• Bouwen en beheren van duurzame relaties en creëren referenties.Solipsis Managed Services, uw ICT onze zorg.



Virtual Sciences

• United States
• Information Technology & Services

• Account Manager

  • Jun 2014 - Dec 2014

  Virtual Sciences, ‘Waarde Verbindt!’Samen met klanten werken we bij Virtual Sciences aan het bouwen, integreren en beveiligen van nieuwe en bestaande systemen. We bedenken de oplossingen en implementeren en onderhouden ze ook. Virtual Sciences, ‘Waarde Verbindt!’Samen met klanten werken we bij Virtual Sciences aan het bouwen, integreren en beveiligen van nieuwe en bestaande systemen. We bedenken de oplossingen en implementeren en onderhouden ze ook.



Bull Nederland

• France
• Information Technology & Services
• 1 - 100 Employee

• Account Manager

  • Feb 2009 - Dec 2013

  Responsible for Bull’s largest strategic accounts. Direct multi-level selling of complete Bull portfolio of products, software and multivendor services. Build and maintain CxO level contacts. Responsible for Bull’s largest strategic accounts. Direct multi-level selling of complete Bull portfolio of products, software and multivendor services. Build and maintain CxO level contacts.



SAS

• India
• Philanthropic Fundraising Services

• Account Manager

  • Jan 2008 - Jan 2009

  Develop SAS’ business in the Consumer Packaged Goods (CPG) industry. Know the CPG market, strategic partners and major players. Understand the customers business and processes, analyse their needs and translate their critical business issues into SAS solutions. Develop SAS’ business in the Consumer Packaged Goods (CPG) industry. Know the CPG market, strategic partners and major players. Understand the customers business and processes, analyse their needs and translate their critical business issues into SAS solutions.



HP

• Azerbaijan
• Online Media

• Account Business Manager

  • Oct 2000 - Dec 2007

  Overall responsible for named corporate accounts in the manufacturing segment.Manage internal- and external relations on multiple levels and position the complete HP portfolio: products, services & solutions. Work with major industry- and reseller partners in a hybrid go-to-market model.Coordinate multi-discipline account-teams: product specialists, services professionals, consultants, financial- & legal specialists, product marketing and business management.

• Sales Professional Services

  • Dec 1999 - Oct 2000

  Sell ICT projects, network services and multi-vendor solutions.Bring networking expertise into account teams and work together with industry partners (e.g. Cisco, Nortel, Cabletron, Extreme Networks, Microsoft…).

• Sales Specialist Internetworking Products

  • Oct 1998 - Dec 1999

  Drive the sales of Compaq network access & communication solutions within corporate accounts.Train, coach and support account managers in addressing new product/market combinations.

• Manager Sales Consultancy

  • Sep 1997 - Oct 1998

  Lead a team of sales consultants and accounts consultants that deliver high-level expertise (i.e. Systems, SAP, Oracle, Windows) in ICT projects. Participate in major sales- & marketing events, host customer visits to Systems Integration (Demo) Centers.



Novell

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager Product Marketing & Systems Engineering

  • Sep 1994 - Jul 1997

  Member of the Novell Benelux Management Team. Build and maintain strategic relations, develop and spread Novell’s vision and coordinate major projects, -events, and product introductions.Lead a very successful team of highly motivated engineers and product-marketing professionals.

• Product Marketing Manager

  • Jul 1992 - Aug 1994

  Evangelise Novell’s products and strategy within the Benelux marketplace. Other responsibilities include pre-sales support, reseller trainings, key account briefings and consultancy.



MasterCard

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Product Manager

  • Oct 1991 - Jun 1992

  Manage card services and -processing products (e.g. loyalty cards, authorisation services etc.). Relation management of the Postbank account and open international payment networks for giromaatpas. Manage card services and -processing products (e.g. loyalty cards, authorisation services etc.). Relation management of the Postbank account and open international payment networks for giromaatpas.



Tulip Computers International B.V.

• International Product Manager

  • Jan 1990 - Sep 1991

  Product management for network software. Work closely with manufacturers (Microsoft & Novell) and European sales offices. Translate market requirements into product specifications.Maintain a competitive product portfolio, coordinate international issues on pricing, marketing-communications, training, product-introductions, documentation and logistics.

• International Trainer

  • Nov 1988 - Dec 1989

  Train international sales offices and resellers on systems and networking products. Work closely with R&D to develop product trainings & -sales tools and travel frequently to support local sales & marketing teams.