Experience

Finisterre

• United Kingdom
• Retail
• 1 - 100 Employee

• Keyholder

  • Aug 2021 - Present



The North Face, a VF Company

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Lead & Supervisor

  • May 2019 - Aug 2020

  • Selling to the public through being knowledgeable, passionate and confident. • Serving customers over the till; explaining product care, cash handling, taking returns and warranty issues. • Working towards store and personal targets and communicating figures to head office.• Training new starters on products and selling techniques, in line with brand standards. • Accepting and processing deliveries in a timely manner.• Opening and closing the store in line with company procedures.• Motivating sales staff; giving encouragement and feedback. • Managing daily store operations (shop floor and back of house) and staff.• Experience in covering and managing other stores across the UK.• Visual merchandising specialist for the store. • Adhering to government guidelines in response to COVID-19 and implementing them in store.• Carrying training sessions and meeting over Zoom and online communications.

• Sales Associate

  • Nov 2017 - May 2019