Experience

Zenith Management Ltd

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Technical Coordinator

  • Apr 2022 - Present



Titan Elevators Ltd

• Machinery Manufacturing
• 1 - 100 Employee

• Service Co-ordinator

  • Aug 2021 - Mar 2022



X

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Operations Manager

  • Jan 2021 - Mar 2021

  Operations Manager at J&E Lifts and J&E Property Services Operations Manager at J&E Lifts and J&E Property Services



Rendall & Rittner

• United Kingdom
• Real Estate
• 700 & Above Employee

• Lift & Procurement Supervisor & Team Leader

  • Jun 2012 - Aug 2020

  Large independent residential property managing agents, with a portfolio of over 600+ developments of high net worth. Working with both resident owned blocks and developers managed ranging from the Berkeley Group, Telford Homes and Private Rented Sector providers including Aberdeen Investment Management. • Rationalised portfolio to 9 providers,2000+ lifts valued at contracts of £5m+per annum. • Manage external quarterly lift consultant meeting with providers including Otis, Kone and Mitsubishi • Manage all work and actions that falls outside of terms of the bespoke lift contracts and ensure all quotable items are prioritised and then duly instructed, typically covering lift refurbishments projects. • Provide financial and budget planning support for Senior Property Managers setting annual costs, forecasts and ongoing expenditure management of service charge budgets. • Managed independent H&S consultant responsible for annual and General and Fire Risk assessments and quarterly H&S monitoring assessments and action logs. • Manage and appraise a team of 2 assistants to help deliver department goals. • Manage the implementation of the approved contractors list of 3000+ and subsequent accreditation to meet Safe Contractor criteria. • Responsible for compliance ensuring contractors meet stringent Health & Safety assessments and regulations for the annual General and Fire Risk Assessments and sign off relevant documentation. Show less



Christie Insurance

• London, England, United Kingdom

• Account Handler - Head of Lead Generation

  • Aug 2010 - Jun 2012

  Account Handler – Head of lead generation Commercial Business insurance • Managed Leads passed to the New Business team, dealing with queries and general mid-term adjustments within existing business. • Processed and managed claims with both portfolio and non-portfolio entities. • Managed the weekly and new business statistics. Account Handler – Head of lead generation Commercial Business insurance • Managed Leads passed to the New Business team, dealing with queries and general mid-term adjustments within existing business. • Processed and managed claims with both portfolio and non-portfolio entities. • Managed the weekly and new business statistics.



RSA

• Insurance
• 700 & Above Employee

• Customer Manager

  • Feb 2008 - Aug 2009

  Customer Manager Global insurance group • Managed underwriting of insurance products for the Land Rover and Volvo accounts. • Provided technical support and high-quality customer service customers, clients and suppliers; dealt with general queries relating to customers’ policies and claims. • Account Representative for Mazda account and first point-of-contact. • Web specialist for Ford and Volvo accounts, underwriting online quotations and handling queries. • Refined and documented procedures to improve efficiencies and ensured compliance with the Regulatory Bodies. Show less