Experience

The Driver LLC
• United Arab Emirates
• Transportation/Trucking/Railroad
• 1 - 100 Employee
• Call Center Representative

  • Feb 2019 - Present


Safer Driver

• Truck Transportation
• 1 - 100 Employee

• Call Center Agent

  • Jan 2014 - Jan 2019

  •Performing clerical duties including the processing of mail, filing, photocopying, scheduling of meetings related to recruitment procedures.•Answering calls from the customers in need of a driver.•Dealing with queries from the customers and drivers in a timely manner.•Dispatching drivers – The drivers will bring the customers to their preferred destinations safely using their own cars.•Coordinating drivers to their customers or to their team leaders.•Establishing till sheets and documenting financial transactions by entering invoice information.•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.•Performing any other supporting tasks assigned by the hierarchical supervisor. Show less

• Call Center Agent

  • Jan 2014 - Jan 2019

  •Performing clerical duties including the processing of mail, filing, photocopying, scheduling of meetings related to recruitment procedures.•Answering calls from the customers in need of a driver.•Dealing with queries from the customers and drivers in a timely manner.•Dispatching drivers – The drivers will bring the customers to their preferred destinations safely using their own cars.•Coordinating drivers to their customers or to their team leaders.•Establishing till sheets and documenting financial transactions by entering invoice information.•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.•Performing any other supporting tasks assigned by the hierarchical supervisor. Show less



Mayor's Office, City Government of Valenzuela

• Customer Service

  • Jan 2013 - Dec 2013

  •Attracts potential customers by answering product and service questions; suggesting information about other products and services. •Opens customer accounts by recording account information. •Maintains customer records by updating account information. •Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. •Maintains financial accounts by processing customer adjustments. •Recommends potential products or services to management by collecting customer information and analyzing customer needs. •Prepares product or service reports by collecting and analyzing customer information. •Contributes to team effort by accomplishing related results as needed. Show less



Commission on Election

• 1 - 100 Employee

• Clerk

  • Jan 2000 - Dec 2012

  •Filing of documents •Projects such as gathering information by phone, letter, email or in person •Research for projects of my supervisors and manager •Legal Researcher •Photocopying and scanning documents •Sorting and handing out post •Supporting the reception desk •Record of daily maintenance of PC, Record of Spares and Hardware files; PC hardware configuration and all hardware related papers. •Installation and configuration of Wireless LAN. Notable Credits ‹ Successfully involved in the May 10, 2010 National and Local Election in Philippines, Precinct Count Optical Scan (PCOS) and Consolidated Canvassing System (CCS) Operator. ‹ Lecturer of Consolidated Canvassing System (CCS) in Cebu, Cagayan de Oro City and Maguindanao. ‹ Lecturer of Precinct Count Optical Scan (PCOS) in Manila. ‹ IT Support in Information Technology Department IT assessments projects. ‹ Voter’s Registration Machine (VRM) Operator in Special Registration in Luuk-Sulu, Sultan Naga Dimaporo-Lanao del Norte and Kayapa-Nueva Vizcaya. Show less