Lou Angelo Macaraeg

Quality Assurance Specialist at Multisys Technologies Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Carmona, Calabarzon, Philippines, PH

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Experience

    • Philippines
    • Information Technology & Services
    • 100 - 200 Employee
    • Quality Assurance Specialist
      • Jun 2021 - Present

      ■ Work with Technical Project Manager to proficiently execute test plans on computer applications. ■ Record and document results and compare to expected results. ■ Communicate testing results to both the operation team and development team. ■ Detect software failures so that defects may be identified and corrected. ■ Maintain database of software anomalies, issues, defects. ■ Provide application instructions for users. ■ Develop and document application test plans based on software requirements and technical specifications. ■ Participate in application planning meetings. ■ Ensure data integrity standards. ■ Perform reviews, walkthroughs, or inspections. ■ Actively work to improve testing methods and process of agile team. ■ Stay up to date regarding industry standards surrounding the QA process. Show less

  • Exadyne Solutions Corp.
    • NCR - National Capital Region, Philippines
    • Senior Process Analyst
      • Jun 2018 - Mar 2021

      ■ Process management reports on monthly basis through effective collaboration with various departments. ■ Gather documentation and create reports on all access information. ■ Analyze and document company process for executive leadership and suggest areas for improvement. ■ Update and wrote new procedures for Operations after reviewing current process. ■ Design complete systems, including data, pre-processing, optimization, post-processing, and interfaces for user interaction. ■ Follow up with customers to collect information and verify details. ■ Collect and arrange information and enter details into master database. Show less

  • ASAP COURIER & LOGISTICS INC.
    • National Capital Region, Philippines
    • IT Consultant/ Operation Lead
      • Oct 2020 - Feb 2021

      ■ Assist in implementation of Operational Guidelines for ASAP Courier and Logistics Inc. ■ Monitor and Observe Delivery Riders and their movement on a shifting basis. ■ Plan timeline and resources needed for project. ■ Understand operation process flow. ■ Define software, hardware and network requirements. ■ Identify and resolve project issues. ■ Prepare project status reports. ■ Assist in implementation of Operational Guidelines for ASAP Courier and Logistics Inc. ■ Monitor and Observe Delivery Riders and their movement on a shifting basis. ■ Plan timeline and resources needed for project. ■ Understand operation process flow. ■ Define software, hardware and network requirements. ■ Identify and resolve project issues. ■ Prepare project status reports.

    • Philippines
    • Telecommunications
    • 1 - 100 Employee
    • Product Dev. Specialist/ QA / Rework Supervisor/Area Sales Executive
      • Oct 2015 - Apr 2018

      ■ Product Research (Specification Competency & Product Trends). ■ End-to-End Product Build (Creation of Standard & Custom Requirements, and Test Scripts/ Cases). ■ Create Technical Guidelines for Internal & External After sales. ■ Evaluate Mobile Mass Pro Hardware & Software according to Standard & Custom Requirements, and Test Scripts/ Cases. ■ Manage Manpower Creation & Execution based on Quality Control Standards, Product Requirements & Build. ■ Provide External & Internal Technical Assistance based on Analytical & Logical Context of the product Operating System. ■ Manage execution to E-Commerce Accounts (Lazada, Shopee, etc). Show less

  • Solid Technologies and Devices Corp.
    • NCR - National Capital Region, Philippines
    • Senior Tech Support Asst, After sales
      • May 2014 - Sep 2015

      ■ Create, Modify Service Order Ticket. ■ Assign Internet Ports. ■ Create address for Ports. ■ Create, Modify Service Order Ticket. ■ Assign Internet Ports. ■ Create address for Ports.

Education

  • Asian Institute of Computer Studies
    Bachelor of Science - Computer Science, Information Technology
    2011 - 2013
  • Asian Institute of Computer Studies
    Associate of Science - Computer Science, Information Technology
    2004 - 2006

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