Administrative Associate and Analyst

• Jul 2021 - Present

Communications and Business Development Consultant

• Nov 2020 - Dec 2021

Offering marketing communications, translation and business development services for clients in the healthcare and IT sector. Addressing client’s needs with professionalism, speed and accuracy. Offering marketing communications, translation and business development services for clients in the healthcare and IT sector. Addressing client’s needs with professionalism, speed and accuracy.

Deputy International Marketing Manager

• Dec 2005 - Oct 2020

Experience: o Managed the International Marketing Department and Business Development Department of a Joint Commission International accredited urgent care and medical tourism hospital o Initiated and developed regional and international partnerships with clinics and medical tourism referral agencies in Australia, New Zealand, the United States, Europe and East Asia o Supervised teams of international coordinators and translators from six different countries o Created, presented and implemented monthly, quarterly and yearly strategies, including patient experience, marketing, digital content and action plans o Authored and uploaded search engine optimized marketing copy for health blogs, landing pages, newsletters and social media posts o Wrote, edited and translated health, wellness and medical tourism content, including patient education, brochures, surveys, press releases and much more o Participated in developing and implementing a Surgical Review Committee and other quality improvement strategies for medical tourists o Served as on-call translator for Scandinavian patients in emergencies o Provided patient liaison services between patients, healthcare staff and international insurance companies o Implemented multiple patient experience and customer relations management improvements Skills: o Strong interpersonal skills in multi-national settings and across sectors o Excellent verbal and written communication and translator skills in English and Danish o Well-developed customer service and problem-solving skills o Ability to juggled multiple projects and campaigns on tight deadlines o Independent, organized and accurate with attention to detail o MS Office, WordPress, MailChimp and collaborative tools Show less

Business Office Manager

• Jun 1998 - Nov 2005

o Responsible for customer care, sales and advertisement o Created and implemented business plans and marketing strategies o Managed staff, schedules and accounts o Responsible for customer care, sales and advertisement o Created and implemented business plans and marketing strategies o Managed staff, schedules and accounts

Advertisement Sales Representative

• Jun 1996 - Jun 1998

o Sold and composed advertisements for a local newspaper with a total circulation of 120,000 o Gained valuable experience in customer service, cold calling, understanding demographics and target audiences o Sold and composed advertisements for a local newspaper with a total circulation of 120,000 o Gained valuable experience in customer service, cold calling, understanding demographics and target audiences