Experience

IOU Financial Inc

• Loan Officer

  • Feb 2015 - Present

  IOU Financial is a leading online lender specialized in helping small businesses with healthy cash flow. Typical customers include medical and dental practices, grocery and retail stores, restaurant and hotel franchisees and ecommerce companies. IOU Financial provides a unique approach to lending through an advanced, automated application and approval system. This accurately assesses applicants’ financial realities, with an emphasis on day-to-day cash flow trends, and makes small business loans of up to $750,000 to qualified applicants in only 24-48 hours. Speed and transparency make IOU Financial a trusted alternative to banks. IOU Financial operations is based in metro Atlanta, Georgia with headquarters in Montreal, Canada and publicly traded (TSX-V: IOU). For more information, visit http://IOUFinancial.com. Show less



MiLEND, Inc

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage Professional

  • Jun 2014 - Feb 2015

  Mortgage Professional licensed in Georgia, Virginia and Pennsylvania. I am experienced in all aspects of the mortgage industry including Refinances, Purchases and Reverse Mortgages. Mortgage Professional licensed in Georgia, Virginia and Pennsylvania. I am experienced in all aspects of the mortgage industry including Refinances, Purchases and Reverse Mortgages.



American Advisors Group (AAG Reverse Mortgage)

• Reverse Mortgage Specialist

  • May 2013 - Jun 2014

  Reverse Mortgage Professional licensed in several states including Virginia, Idaho, Indiana, Iowa and Louisiana Reverse Mortgage Professional licensed in several states including Virginia, Idaho, Indiana, Iowa and Louisiana



Shentel

• United States
• Telecommunications
• 500 - 600 Employee

• Store Manager

  • Jan 1999 - Sep 2012

  Effectively manages the overall daily operations of a Sprint retail store including hiring, discipline, and coaching/mentoring. Sets the tone for store environment including constant communication and training shared with all employees to better educate them in all areas of their position. Inventory ordering and managementAdvances the company’s retail position in sales and service performance through new customer sales, sales of accessories and excellent customer satisfaction. Oversee front-office operations and provides impeccable customer serviceResponsible for verifying all employee commission payouts and time sheets. Manage operating expenses to meet the approved budget as well as managing loss prevention of the company inventory and assets. Completes accounting and store reporting daily with strict deadlines. Participates in chamber events to help promote product awareness in addition to coordinating outside events and outbound marketing in order to achieve company goals. Responsible for developing a staffing schedule for all retail positionsResponsible for the sales staff to meet assigned goals. Manages the 2nd largest store in the Shentel service area responsible for new activation goals of 230+ monthly. Handles foot traffic in excess of 1700 door swings weekly and manages 10 – 15 employees daily. Responsible for the accounting and securing of all store cash, preparing daily deposits for bank drop and generating cash reports on daily, weekly and monthly basis as required by Shentel policies. Maintains a high degree of knowledge of new methods and procedures as products and systems change as well as knowledge of communications and wireless industry. Conducts weekly and monthly meetings with sales employees to communicate individual and store team goals and objectives, conduct training, roll plays and introducing new products. Familiar with Microsoft Office environment including Microsoft Word and Microsoft Excel Show less

• Customer Service Representative

  • Sep 1998 - May 1999

  Responsible for working the front desk for Shenandoah Cellular Wireless CompanyProcess service orders and run credit applications to determine eligibility for serviceRan a multi-line phone system answering customers questions and offering sales supportBusiness to Business Sales Representative



Shenandoah Cellular Wireless Company

• Outside sales representative

  • Apr 1995 - Feb 1998

  Responsible for a 6 county territory where it was my responsibility to travel and schedule appointments with local businesses and consumers to discuss their wireless needs Won outstanding salesman of the year award my first full year in sales. Focused on customer satisfaction and building relationships that resulted in referrals from all current Business and consumer customers. Responsible for a 6 county territory where it was my responsibility to travel and schedule appointments with local businesses and consumers to discuss their wireless needs Won outstanding salesman of the year award my first full year in sales. Focused on customer satisfaction and building relationships that resulted in referrals from all current Business and consumer customers.

• Customer Service Representative

  • Jan 1992 - Apr 1995

  Responsible for taking customers’ orders over the phone and in person and to upsell add-ons for telephone and cable TV services.Responsible for collecting bad debt

• Data Processing

  • Jan 1989 - Jan 1992

  Responsible for daily system backups of all company data.