Experience

Crossroads Fellowship

• United States
• Religious Institutions
• 1 - 100 Employee

• Missions Administrative Assistant & Volunteer Coordinator/Social Media for the Missions Thrift Store

  • May 2016 - Present

  Ministry Coordinator for the Missions Department & Volunteer Coordinator/Social Media for the Missions Thrift Store. The Missions Thrift Store purpose is to provide the physical & spiritual needs of those in our local community and around the world.

• Ministry Coordinator

  • Oct 2019 - Present

• Administrative Assistant - Missions

  • May 2016 - Present



Collabera

• Raleigh-Durham, North Carolina Area

• Underwriting Screener contract position for Nationwide Insurance Company

  • Sep 2015 - Dec 2015

  • Verified eligibility and proper classification of assigned personal lines insurance risks using approved classification systems rating plans, selections standards, and manuals/materials • Accepted risks which were within established guidelines and criteria • Authorized notices of cancellation per established criteria • Responded to inquiries from agents regarding eligibility, reinstatements, coverages • Maintained an understanding and adhered to all applicable insurance laws and regulations Show less



The Jacobson Group

• Raleigh-Durham, North Carolina Area

• Branch Clerk contract position for Auto Owners Insurance Company

  • May 2015 - Aug 2015

  • Assisted callers and directed them to claims adjusters • Maintained database with claim documents • Ensured internal and external customer satisfaction • Provided office administrative support • Assisted callers and directed them to claims adjusters • Maintained database with claim documents • Ensured internal and external customer satisfaction • Provided office administrative support



Medical Mutual Insurance Company of North Carolina

• Raleigh, NC

• Underwriting Assistant

  • Sep 2013 - Nov 2014

  • Provided administrative support to underwriter • Maintained and updated policyholders' database • Ensured internal and external customer satisfaction • Assisted physicians with credentialing and certificates of insurance • Acted as backup receptionist as needed • Provided administrative support to underwriter • Maintained and updated policyholders' database • Ensured internal and external customer satisfaction • Assisted physicians with credentialing and certificates of insurance • Acted as backup receptionist as needed



Christ Church of Oak Brook

• Oak Brook, Ilinois

• Ministry Assistant

  • Nov 2005 - Aug 2013

  • Scheduled pastoral visits for shut-ins and hospitalized members • Answered high-volume calls on a daily basis regarding confidential and critical information • Created monthly Excel reports for adult ministry • Coordinated funerals and memorials • Synchronized services with funeral homes, pastors and families • Prepared and designed multiple documents in Word and Publisher • Updated ministry pages on church website • Organized volunteers in various ministries • Scheduled pastoral visits for shut-ins and hospitalized members • Answered high-volume calls on a daily basis regarding confidential and critical information • Created monthly Excel reports for adult ministry • Coordinated funerals and memorials • Synchronized services with funeral homes, pastors and families • Prepared and designed multiple documents in Word and Publisher • Updated ministry pages on church website • Organized volunteers in various ministries



Chubb Insurance

• Underwriting Assistant

  • Oct 2002 - Nov 2006



Lincoln National Life

• Underwriting Assistant

  • Sep 1995 - Oct 2002