Lorraine Smith
Strategic Account Director at Sodexo - Employee & Consumer Engagement- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Christophe Vanhoutte
Lorraine and I worked together in an integrator-customer relationship. Through the several years that we spent doing business together, we established a long term commercial and international relationship with both of our copanies. Highly professional but at the same time informal when appropriate. I look back on a very positive time, and would not hesitate to work together again.
Lindsay Boullin
Lorraine managed the relationship with Swiftpage while she was at Synety. Because of her, the relationship between our two organisations developed to become one of the best with a technology partner. As our account manager Lorraine was at ease in commercial and legal negotiations, always meticulously moving the interactions and negotiations on in an action oriented fashion leading to quick progress. Not only was Lorraine able to demonstrate the complimentarity of the two propositions for our mutual clients, she was able to do so in an engaging and thought provoking way. Lorraine is at ease in many different scenarios, whether on stage in front of hundreds or 1-2-1 ensuring that professional contacts are getting maximimum value from time spent together. Lorraine was a pleasure to work with and I unhesitatingly recommend her.
Christophe Vanhoutte
Lorraine and I worked together in an integrator-customer relationship. Through the several years that we spent doing business together, we established a long term commercial and international relationship with both of our copanies. Highly professional but at the same time informal when appropriate. I look back on a very positive time, and would not hesitate to work together again.
Lindsay Boullin
Lorraine managed the relationship with Swiftpage while she was at Synety. Because of her, the relationship between our two organisations developed to become one of the best with a technology partner. As our account manager Lorraine was at ease in commercial and legal negotiations, always meticulously moving the interactions and negotiations on in an action oriented fashion leading to quick progress. Not only was Lorraine able to demonstrate the complimentarity of the two propositions for our mutual clients, she was able to do so in an engaging and thought provoking way. Lorraine is at ease in many different scenarios, whether on stage in front of hundreds or 1-2-1 ensuring that professional contacts are getting maximimum value from time spent together. Lorraine was a pleasure to work with and I unhesitatingly recommend her.
Christophe Vanhoutte
Lorraine and I worked together in an integrator-customer relationship. Through the several years that we spent doing business together, we established a long term commercial and international relationship with both of our copanies. Highly professional but at the same time informal when appropriate. I look back on a very positive time, and would not hesitate to work together again.
Lindsay Boullin
Lorraine managed the relationship with Swiftpage while she was at Synety. Because of her, the relationship between our two organisations developed to become one of the best with a technology partner. As our account manager Lorraine was at ease in commercial and legal negotiations, always meticulously moving the interactions and negotiations on in an action oriented fashion leading to quick progress. Not only was Lorraine able to demonstrate the complimentarity of the two propositions for our mutual clients, she was able to do so in an engaging and thought provoking way. Lorraine is at ease in many different scenarios, whether on stage in front of hundreds or 1-2-1 ensuring that professional contacts are getting maximimum value from time spent together. Lorraine was a pleasure to work with and I unhesitatingly recommend her.
Christophe Vanhoutte
Lorraine and I worked together in an integrator-customer relationship. Through the several years that we spent doing business together, we established a long term commercial and international relationship with both of our copanies. Highly professional but at the same time informal when appropriate. I look back on a very positive time, and would not hesitate to work together again.
Lindsay Boullin
Lorraine managed the relationship with Swiftpage while she was at Synety. Because of her, the relationship between our two organisations developed to become one of the best with a technology partner. As our account manager Lorraine was at ease in commercial and legal negotiations, always meticulously moving the interactions and negotiations on in an action oriented fashion leading to quick progress. Not only was Lorraine able to demonstrate the complimentarity of the two propositions for our mutual clients, she was able to do so in an engaging and thought provoking way. Lorraine is at ease in many different scenarios, whether on stage in front of hundreds or 1-2-1 ensuring that professional contacts are getting maximimum value from time spent together. Lorraine was a pleasure to work with and I unhesitatingly recommend her.
Credentials
-
Cybersecurity Awareness: Cybersecurity Terminology
LinkedInAug, 2023- Oct, 2024 -
Business Analysis: Essential Tools and Techniques
LinkedInJul, 2022- Oct, 2024 -
Business Analysis Foundations: Strategy Analysis
LinkedInApr, 2022- Oct, 2024 -
Level 3 Diploma in Leadership & Management
Institute of Leadership & ManagementOct, 2019- Oct, 2024 -
Diploma in Incentives and Recognition
The Institute of Promotional Marketing (IPM)Nov, 2018- Oct, 2024
Experience
-
Sodexo - Employee & Consumer Engagement
-
United Kingdom
-
Human Resources Services
-
1 - 100 Employee
-
Strategic Account Director
-
Mar 2020 - Present
-
-
Account Manager
-
Mar 2017 - Mar 2020
-
-
-
-
Senior Key Account Manager
-
May 2015 - Sep 2016
Working with 3T RPD's key customers to realise the potential cost savings and increased performance borne from additive manufacturing. My role is to guide our customers from designing for the additive manufacturing process from prototype parts through to production parts that meet the appropriate standards. Working closely with 3T RPD's R&D team to explore new material opportunities for our customers; our plastics and metals specialists to ensure the highest quality is achieved; our in-house design team to ensure optimum performance and cost savings are delivered; and the production team to ensure our customers are serviced in a timely, efficient manner. Show less
-
-
-
SYNETY
-
United Kingdom
-
Strategic Alliances Account Director
-
Jan 2014 - Apr 2015
Owning and cultivating the relationships with a number of SYNETY's stategic global partners, including Salesforce, Swiftpage and Zoho. Reporting to the Sales Director, I was responsible for identifying and recruiting new partners and managing the relationships with them to drive growth of annual recurring revenue through sales of CloudCall, Synety's integrated SaaS telephony platform. Partners I directly managed included: Salesforce; Swiftpage; and Zoho, As acting Head of Strategic Alliances I provided detailed analysis and forecasts to the exec team and had two immediate reports. • Identifying and approaching new integrating partners through to contract negotiation and signing. • Cultivating partner relationships to maximise ARR and increase market share. • Devised an on-boarding programme and roadmap for new integrating partners. • Working with the marketing team designed a partner programme to streamline lead referrals. • Troubleshooting legacy partner issues resulting in safeguarding several of our largest clients. • Working with development teams to agree integration features and timescales. • Extensive use of Salesforce to manage partner pipeline and management reporting. Show less
-
-
-
Nu Technologies (part of Nu Holdings Ltd)
-
United Kingdom
-
IT Services and IT Consulting
-
1 - 100 Employee
-
UK Channel Account Manager
-
Nov 2007 - Jan 2014
Managing key Accounts and Nu Technologies' distribution channels for its range of Call Management Systems in the UK. Managing key Accounts and Nu Technologies' distribution channels for its range of Call Management Systems in the UK.
-
-
-
-
IT Training Consultant (12 month contract)
-
2007 - 2008
Providing IT training for Towergate's UK Network of Insurance Companies. Projects included devising a training programme for a bespoke Insurance Application, delivery of Citrix desktops and training on the Microsoft Office Suite. Providing IT training for Towergate's UK Network of Insurance Companies. Projects included devising a training programme for a bespoke Insurance Application, delivery of Citrix desktops and training on the Microsoft Office Suite.
-
-
-
Dacon PLC
-
Telecommunications
-
1 - 100 Employee
-
BT Channel Account Manager
-
1998 - 2002
-
-
Marketing Communications Manager
-
1994 - 1998
-
-
-
Craigmyle & Co
-
United Kingdom
-
Civic and Social Organizations
-
Editorial Assistant
-
1989 - 1994
-
-
-
McBains Cooper
-
United Kingdom
-
Technical Secretary
-
1984 - 1989
-
-
Education
-
1991 - 1993
Bedford College
HND, Computer Science -
1981 - 1984
Marshalswick Secondary School
Community
