Executive Assistant

• Jun 2020 - Present

Executive Assistant to CFO and Chief Legal and Compliance Executive Assistant to CFO and Chief Legal and Compliance

Commission Specialist

• Mar 2019 - Present

Store Manager

• Oct 2017 - Dec 2018

• Responsible for store's daily operations, high-volume customer service, profit and loss management. as well as setting, monitoring, and driving sales goals. • Developed, evaluated, coached and counseled employees. • Ensured proper cash controls and loss prevention procedures were in place and followed. • Promoted community engagement and marketing. • Maintain the termination request, offer new service and upgrade. • Maintained store's appearance and merchandising with ongoing marketing campaigns. • Maintained proper inventory by proficient ordering of seasonal and vendor products and ensured accurate counts. • Manage customer queries, complaints and escalations within the store alongside the associated internal departments. • Maintained an outstanding customer service-oriented environment through selection, training and development of staff. Set, evaluated and reached short term and long-term goals for store and staff. • Manage and meet SLA compliance and requirements. • Management and monitoring the capturing of Sales. Show less

Channel Partner manager

• Oct 2014 - Oct 2016

Channel Managers develop, service, and grow relationships with channel partners.Management,strategies, negotiating with partners and training and developing their sales team.Evaluating Channel Member Performance. Managed the top Consumer Liquid Channel Partners,SamsungMia,HH Imports,Alvorex ect. Channel Managers develop, service, and grow relationships with channel partners.Management,strategies, negotiating with partners and training and developing their sales team.Evaluating Channel Member Performance. Managed the top Consumer Liquid Channel Partners,SamsungMia,HH Imports,Alvorex ect.

Customer Services Agent

• Apr 2012 - Oct 2015

Customer experience,helping customers efficiently, knowing your product. Customer service skills, Problem solving skills. Dealing with customers queries and solving them within TAT. I had the opportunities being in the below departments. Quality assurance (9 Months) Back office Agent (8 months) Customer experience,helping customers efficiently, knowing your product. Customer service skills, Problem solving skills. Dealing with customers queries and solving them within TAT. I had the opportunities being in the below departments. Quality assurance (9 Months) Back office Agent (8 months)

Insurance Broker

• Jan 2011 - Dec 2011

Offering and negotiating, and sells policies. He acts as intermediary between insurers and customers and receives compensation. ... Assisting in providing suitable plan for clients. Offering and negotiating, and sells policies. He acts as intermediary between insurers and customers and receives compensation. ... Assisting in providing suitable plan for clients.