Lorraine Rhind

Quality Improvement Officer at WA Primary Health Alliance - WAPHA
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Credentials

  • Building an ISO 27001-Compliant Cybersecurity Program: Getting Started
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Building an ISO 27001-Compliant Cybersecurity Program: The Annex A Controls
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Microsoft Teams: Working with Files
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Modern Project Management in Microsoft 365
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Business Analysis Foundations: Business Process Modeling
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • ICAgile Certified Professional
    ICAgile
    Aug, 2019
    - Nov, 2024

Experience

    • Australia
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Quality Improvement Officer
      • Aug 2022 - Present

  • WA Primary Health Alliance (WAPHA)
    • Subiaco, Western Australia, Australia
    • PHN Program Coordinator
      • Jun 2022 - Jul 2022

    • Australia
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Quality Improvement Officer
      • Jan 2022 - Jun 2022

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Accreditation Partner
      • Nov 2019 - Nov 2021

      As the Accreditation Partner I was responsible for supporting the development, implementation, attainment an maintenance of professional accreditation for disciplines across the University. I acted as a key point of contact regarding all aspects of professional accreditation administration, coordination and consultancy that is supportive, consistent and objective to drive quality assurance. As the Accreditation Partner I was responsible for supporting the development, implementation, attainment an maintenance of professional accreditation for disciplines across the University. I acted as a key point of contact regarding all aspects of professional accreditation administration, coordination and consultancy that is supportive, consistent and objective to drive quality assurance.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Course Accreditation & Curation Program Manager
      • Jan 2017 - Oct 2019

      As the Course Accreditation and Curation Program Manager I was responsible for the effective coordination of university wide academic course information for the coursework course portfolio and for facilitating coursework accreditation processes, ensuring compliance with Monash University policies and procedures. As the Course Accreditation and Curation Program Manager I was responsible for the effective coordination of university wide academic course information for the coursework course portfolio and for facilitating coursework accreditation processes, ensuring compliance with Monash University policies and procedures.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Business Analyst, Student Systems, Student Central
      • Jun 2016 - Jan 2017

      As a Business Analyst I was responsible for assisting with the functional maintenance of Callista and the implementation and testing of any upgrades. I liaised with stakeholders to ensure that the functionality of the system continued to meet their needs and coordinated the development of solutions for new business requirements. This included analysing business needs, designing solutions and implementing new Callista functionality or locally developed system enhancements.

    • IT Policy Officer
      • Nov 2013 - Jan 2017

      As the IT Policy Officer for the University I was responsible for the management and coordination, including development and review, of all the University’s IT policy and associated procedures and standards. I was responsible for ensuring effective stakeholder engagement in relation to the development and review of these documents.

    • Business Analyst, Projects and Performance
      • Oct 2015 - Jun 2016

      As a Business Analyst/Senior Project Support Officer I was responsible for supporting the Project Managers on strategic IT projects to ensure projects are completed and delivered to the agreed timeframes. This support includes representing the Project Manager at meetings when required and liaison with relevant stakeholders, both internal and external, and project team members.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Coordinator Learning & Teaching Services
      • Aug 2013 - Nov 2013

      As the Learning and Teaching Projects and Reviews Officer/Coordinator, Learning and Teaching Services at CQUniversity I was responsible for the management of the University’s course and program review processes including monitoring compliance with policy and procedures and ensuring program and course and policy reviews were conducted in accordance with Academic Board requirements and timeframes.

    • Projects and Reviews Officer
      • Jan 2011 - Aug 2013

      As the Learning and Teaching Projects and Reviews Officer/Coordinator, Learning and Teaching Services at CQUniversity I was responsible for the management of the University’s course and program review processes including monitoring compliance with policy and procedures and ensuring program and course and policy reviews were conducted in accordance with Academic Board requirements and timeframes.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Executive Assistant
      • Aug 2002 - Dec 2010

      As the Executive Assistant in the Discipline of Pathology I was responsible for the management and coordination of the administrative and academic activities in relations to the Disciplines 3rd Year Science units of study, Honours and Postgraduate students programs. I was also responsible for the management and coordination of the Discipline administration office. As the Executive Assistant in the Discipline of Pathology I was responsible for the management and coordination of the administrative and academic activities in relations to the Disciplines 3rd Year Science units of study, Honours and Postgraduate students programs. I was also responsible for the management and coordination of the Discipline administration office.

    • New Zealand
    • Education Management
    • 700 & Above Employee
    • Executive Assistant
      • 1999 - Aug 2001

      As the Executive Assistant Academic Development I was responsible for the management and coordination of the Institute’s programme development and review processes ensuring all the programmes were developed and reviewed within the required timeframe and to the level of quality standard set by Academic Board. As the Executive Assistant Academic Development I was responsible for the management and coordination of the Institute’s programme development and review processes ensuring all the programmes were developed and reviewed within the required timeframe and to the level of quality standard set by Academic Board.

    • New Zealand
    • Higher Education
    • 700 & Above Employee
    • Personal Assitant
      • 1999 - 1999

      As the Personal Assistant to the Executive Dean of Science I was responsible for providing executive support to the Dean including drafting general correspondence, arranging meetings, coordinating conferences (inaugural Electrophoresis Society, U21 Deans of Science) and taking minutes of meeting, travel and accommodation arrangements and diary maintenance. As the Personal Assistant to the Executive Dean of Science I was responsible for providing executive support to the Dean including drafting general correspondence, arranging meetings, coordinating conferences (inaugural Electrophoresis Society, U21 Deans of Science) and taking minutes of meeting, travel and accommodation arrangements and diary maintenance.

  • UWS Hawkesbury
    • Richmond, New South Wales, Australia
    • Administrative Assistant
      • 1994 - 1996

      As Administrative Assistant in the School of Science I was responsible for providing Executive Assistant Support to the Professor and Head of School. I was also responsible for providing administrative support to academic staff including grant applications and teaching and learning material. As Word Processor, Department of Accounting and Finance I was responsible for providing support to academic staff in the preparation of examinations and course outlines and undertaking general administrative tasks. Show less

  • Department of Defence - RAAF
    • Melbourne, Australia
    • Communications Operator / Telephone Operator
      • Sep 1981 - Sep 1987

Education

  • University of Technology, Sydney
    Master of Arts (e-Learning), Educational/Instructional Technology
    2009 - 2010
  • Charles Sturt University
    Bachelor of Business (Business Management/Human Resource Management), Business Administration and Management, General
    1996 - 2007
  • Waitakere College
    1976 - 1978

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