Lorraine Erick

Customer Service Representative at Wesco LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Millet, Alberta, Canada, CA
Languages
  • French Elementary proficiency
  • English Full professional proficiency

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Credentials

  • Aerial Lift Certification
    IVES Training Group
  • Construction Safety Training System (CSTS)
    Southern Interior Construction Association
  • Fall Protection
    Fall Protection Group Inc.
  • Forklift Safety Training
    A.R. Williams
  • HILTI Qualified Operator
    Powder Actuated Tool Manufactures Institute Inc.
  • ICBC Certified Air Brake Course
    Thompson Rivers University School of Trades & Technology
  • Transportation of Dangerous Goods (TDG)
    Manufactures Health & Safety
  • WHMIS Worker Education (with MSDS)
    Alberta Construction Safety Association

Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2022 - Present

    • Canada
    • Construction
    • 100 - 200 Employee
    • Construction Laborer
      • Aug 2021 - Jan 2022

      Clean, Inventory and Organize: Sea Cans, Quonset, Warehouse and TrucksSafely operate trucks and equipmentDo a pre-trip inspection and fill fluids as needed.Data entrySnow removalHandle incoming and outgoing ordersLoad/unload trucks and boxes Clean, Inventory and Organize: Sea Cans, Quonset, Warehouse and TrucksSafely operate trucks and equipmentDo a pre-trip inspection and fill fluids as needed.Data entrySnow removalHandle incoming and outgoing ordersLoad/unload trucks and boxes

    • Canada
    • Construction
    • 1 - 100 Employee
    • Production Line Operator / Warehouse / Shipping / Receiving / Laborer
      • May 2021 - Aug 2021

      Organized 20' Aluminum on racking, after installing the rackingLoad coils onto roll formerWork as a forklift OperatorUse metal shear, drill press, band, chop & miter saws,Carry out transactions with driversHandle incoming and outgoing ordersLoad/unload trucks and boxesOperate pallet jacks and racking systemsMark and package itemsAssemble new products Organized 20' Aluminum on racking, after installing the rackingLoad coils onto roll formerWork as a forklift OperatorUse metal shear, drill press, band, chop & miter saws,Carry out transactions with driversHandle incoming and outgoing ordersLoad/unload trucks and boxesOperate pallet jacks and racking systemsMark and package itemsAssemble new products

    • United States
    • Wholesale
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2018 - Jul 2020

    • Canada
    • Oil and Gas
    • 1 - 100 Employee
    • Quality Control / Shipping
      • Jan 2015 - Apr 2016

      • Measure parts to make sure they fall into specifications requested by customer• Create QC documentation for products going to customers• Photocopying, scanning, filling, faxing and emailing as required • Create Bill of Ladings (BOLs) for out-going orders• Use online courier waybills• Direct the drivers to fastest routes for deliveries • Measure parts to make sure they fall into specifications requested by customer• Create QC documentation for products going to customers• Photocopying, scanning, filling, faxing and emailing as required • Create Bill of Ladings (BOLs) for out-going orders• Use online courier waybills• Direct the drivers to fastest routes for deliveries

    • Canada
    • Construction
    • 200 - 300 Employee
    • SHIPPING/RECEIVING/RELIEF SALES
      • Mar 2013 - Jan 2015

      • Create Bill of Ladings (BOLs) for out-going loads• Print off “Drawings/Prints” for sites and fold neatly to send with BOLs• Print out tags for orders to go into shop• Collect Heat Sheets from shop, which has a list of MTRs on them• Print off Mill Test Reports (MTRs) and send with corresponding BOLs • File Bill of Ladings that are complete• Code invoices from trucking companies• Mail out invoices to customers• Assist co-workers where possible• Answered incoming telephone calls, transfer calls or page as needed• When needed able to do holiday coverage for the 2 other people I work with:• Customers call in orders to be fabricated, able to write up orders for shop and price it• Do work up for shop (bar-lists, tags, stamping, for various sized orders and equipment)

    • ELECTRICAL APPRENTICE
      • May 2012 - Aug 2012

      • Assisted foreman with any paperwork that he had - including but not limited to: safety inspections, material requisitions, material receiving reports, and quality documentation• Filled out PTI (pre-trip inspection) on vehicles, JHA (job hazard analysis) and PSI (pre-job safety instruction) before starting tasks• Drove company truck safely from warehouse to site collecting/delivering supplies needed• Troubleshoot issues and maintained existing buildings• Move power sources (B box, C panel, generators, etc)• Use megger to confirm cable has no damage• Terminate cables into MCC

    • Canada
    • Oil and Gas
    • 1 - 100 Employee
    • OFFLINE MATERIALS HANDLER
      • Nov 2011 - May 2012

      • Match PO’s with invoices, receive product, maintain inventory files• Contact suppliers to assess delivery status, and follow up as needed• Monitor inventory and order items that are getting low on stock• Complete pre-trip inspections on pick up truck and forklift, operate equipment safely• Assembled racking and re-organized inventory • Match PO’s with invoices, receive product, maintain inventory files• Contact suppliers to assess delivery status, and follow up as needed• Monitor inventory and order items that are getting low on stock• Complete pre-trip inspections on pick up truck and forklift, operate equipment safely• Assembled racking and re-organized inventory

    • ELECTRICAL APPRENTICE
      • Sep 2011 - Nov 2011

      • Cut and file strut, assist welder to place and weld strut• Pull cable into tray • Install SR and MI heat trace onto pipe • Use megger to confirm heat trace has no damage to line• Re-organized the warehouse that held the heat trace and equipment• Matched heat trace boxes to blue prints organized into racking based on upcoming units • Cut and file strut, assist welder to place and weld strut• Pull cable into tray • Install SR and MI heat trace onto pipe • Use megger to confirm heat trace has no damage to line• Re-organized the warehouse that held the heat trace and equipment• Matched heat trace boxes to blue prints organized into racking based on upcoming units

    • Canada
    • Construction
    • 700 & Above Employee
    • ELECTRICAL APPRENTICE
      • Apr 2011 - Jul 2011

      • Filled out PTI (pre-trip inspection) on equipment, JHA (job hazard analysis) and PSI (pre-job safety instruction) before starting tasks and BBS (Behavior Based Safety)• Mounted Motor Control Center, Compressor, Conveyors, etc• Build and install cable tray assemblies • Install cable into cable tray• Install Fire alarm system • Filled out PTI (pre-trip inspection) on equipment, JHA (job hazard analysis) and PSI (pre-job safety instruction) before starting tasks and BBS (Behavior Based Safety)• Mounted Motor Control Center, Compressor, Conveyors, etc• Build and install cable tray assemblies • Install cable into cable tray• Install Fire alarm system

    • Canada
    • Retail
    • 1 - 100 Employee
    • PARTS DRIVER/SHIPPER/RECEIVER
      • Aug 2009 - Nov 2009

      • Do a pre-trip inspection on truck, fill fluids as needed, drive safely• Check invoice to make sure right parts are pulled, deliver items to customers• Maintain customer relations• Help out where possible, clean up, etc • Do a pre-trip inspection on truck, fill fluids as needed, drive safely• Check invoice to make sure right parts are pulled, deliver items to customers• Maintain customer relations• Help out where possible, clean up, etc

Education

  • Thompson Rivers University
    Electrical Apprenticeship, Electrician
    2010 - 2010
  • Eastglen Composite Highschool
    1996 - 1999

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