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Lorraine Downard

Operations Manager at Cheval The Edinburgh Grand

Contact Information

us****@****om

(386) 825-5501

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Location

Edinburgh, Scotland, United Kingdom, GB

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HR Officer
- Aug 2016 - Nov 2016
Working in conjunction with the hotel HR Manager to deliver a high level of service to both managers and associates. • Respond to questions, requests and concerns from associates and management regarding all Human Resources issues. • Performance management of both managers and associates and dealing with grievances and disciplinary issues. • Payroll processing. Dealing with any issues arising from payroll. • Responsible for all HR administration including employment contracts, sickness and absence recording, processing starters and leavers, immigration compliance, references . • Complete Health & Safety training as required• Responsible for Chronologic scheduling system(computerised rota system)

HR Officer
- Nov 2010 - Aug 2016
HR OfficerWorking in conjunction with the hotel HR Manager to deliver a high level of service to both managers and associates. • Respond to questions, requests and concerns from associates and management regarding all Human Resources issues. • Performance management of both managers and associates and dealing with grievances and disciplinary issues. • Payroll processing via Oracle. Dealing with any issues arising from payroll. • Responsible for all HR administration including employment contracts, sickness and absence recording, processing starters and leavers, immigration compliance, references . • Complete Health & Safety training as required• Responsible for BlueCube management. (computerised rota system)