Experience

The Cpl Institute

• Ireland
• Education Administration Programs
• 1 - 100 Employee

• Quality and Compliance Specialist

  • Nov 2021 - Present

  As the Training Quality and Compliance Manager, I am responsible for the development and implementation of the QA system within the Cpl Institute. Making sure adherence to relevant accreditation and QA System requirements of certification bodies. I manage The Cpl Institutes ISO Quality Management System and manage all QQI accreditations. As the Training Quality and Compliance Manager, I am responsible for the development and implementation of the QA system within the Cpl Institute. Making sure adherence to relevant accreditation and QA System requirements of certification bodies. I manage The Cpl Institutes ISO Quality Management System and manage all QQI accreditations.



Dublin Airport

• Ireland
• Airlines and Aviation
• 200 - 300 Employee

• Standards & Implementation Manager- Airport Operations Control Centre

  • May 2019 - Mar 2021

  Responsible for project managing the strategic delivery of a “Best in Class” facility for Dublin Airport that sought to use data driven, decision-making and integrated control systems across all aspects of the operation / lead a quality and continuous improvement initiative through measurement and analysis of the airport’s operational performance, provided actionable insight data for corrective/improvement actions and implemented new ways of working that focused on measuring, improving and communicating management effectiveness. Show less

• Aviation Safety and Compliance Manager

  • Mar 2015 - May 2019

  Leading the safety management team to proactively monitor for improvements in the performance of the Dublin Airport –SMS, including the necessary safety actions. This role is responsible for all aspects of the SMS including all regulatory and compliance activities, management of the audit program, risk management system, management of the safety reporting system for the aerodrome and providing reports on safety performance. Responsible for effective Airside safety program delivery and continuous improvement and supporting the development of all safety management related documentation (including the Aerodrome Manual / SMS Manual) and communication processes. Stakeholder manager for key airlines and regulatory bodies on all regulatory safety or operational safety issues. Key stakeholder in the development of the Capital Development program. This is a complex and regulated operational area that operates in a capacity driven business with multiple stakeholders. Show less



daa

• Ireland
• Airlines and Aviation
• 700 & Above Employee

• Corporate Compliance Mgr-Airside Safety

  • Nov 2012 - Oct 2015

  Responsible for the design and delivery of a regulatory compliance programme at corporate level for Dublin and Cork airports. Particular focus on Safety Management System development, risk management and internal process improvement in line with ICAO Annex 14, impending EASA Aerodrome regulation and acceptable industry practice, particularity UK regulation. Audit programme extends to 3rd party arrangement and lead during state oversight certification audits.

• Airside Operation & Safety

  • May 2007 - Dec 2012

  Aviation Safety Management Systems, Apron Operations, Irish Regulator and key stakeholder management, operations & safety Training, ICAO and industry regulation specialists. Lead and Internal audit. Project management including main runway overlay.



The Shannon Airport Group

• Ireland
• Airlines and Aviation
• 100 - 200 Employee

• Ground and Inflight Catering- Quality Control/Safety/Operations

  • Oct 1999 - May 2007

  Responsible for establishing and developing Safety and Quality management including ISO 9001 and HACCP Food safety Managemnt Systems, lead and Internal audit, regulator and stakeholder Mgt, ground catering and Inflight catering operations, audit programme management, training development Responsible for establishing and developing Safety and Quality management including ISO 9001 and HACCP Food safety Managemnt Systems, lead and Internal audit, regulator and stakeholder Mgt, ground catering and Inflight catering operations, audit programme management, training development