Experience

Better Healthcare Services

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Registered Manager

  • Sep 2017 - Present



Carewatch UK

• United Kingdom
• Hospitals and Health Care
• 300 - 400 Employee

• Registered Manager Luton and Herts

  • Sep 2015 - Sep 2017



Alina ( Caring Hands Stevenage Limited)

• Registered Manager

  • Apr 2014 - Sep 2015

  I am responsible for the day to day running of the branch. My key responsibilities are as follows:- Starting up Childcare Team which is growing To ensure that all Aims & Objectives are achieved and to ensure that each Customer receives care and support which is appropriate to their individual needs. To ensure the implementation and compliance of all relevant legislation and regulatory body guidance. Ultimate responsibility for all members of staff. To ensure that effective induction, training and supervision of all staff is carried out and to identify any further development or training needs. Ensure training needs of all staff are met effectively. To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings. To oversee recruitment and appointment of all staff. Ensure successful operation of quality control systems. Ensure successful operation of risk management processes. Preparing and processing the payroll. Preparation and despatch of invoices. Implementation of complaints procedure. Liaison with Customers, relatives, representatives and social workers. Preparation of management reports. To work within agreed budgets to ensure profitability of business. Training our new employees Show less



Caremark

• Registered Domiciliary Manager

  • Jan 2011 - Apr 2014

  Domiciliary care company offering in home care. RESPONSIBILITIES I am responsible for the day to day running of the branch. My key responsibilities are as follows:- Starting up Childcare Team which is growing To ensure that all Aims & Objectives are achieved and to ensure that each Customer receives care and support which is appropriate to their individual needs. To ensure the implementation and compliance of all relevant legislation and regulatory body guidance. Ultimate responsibility for all members of staff. To ensure that effective induction, training and supervision of all staff is carried out and to identify any further development or training needs. Ensure training needs of all staff are met effectively. To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings. To oversee recruitment and appointment of all staff. Ensure successful operation of quality control systems. Ensure successful operation of risk management processes. Preparing and processing the payroll. Preparation and despatch of invoices. Implementation of complaints procedure. Liaison with Customers, relatives, representatives and social workers. Preparation of management reports. To work within agreed budgets to ensure profitability of business. Training our new employees ACHIEVEMENTS Increased our hours from 500 a week to 3300 and growing Developed a new childcare team Show less



Homecare Northants

• Registered Manager

  • Feb 2010 - Dec 2010

  Domicillary care company offering in home care.RESPONSIBILITIESI was responsible for the day to day running of the company. My key responsibilities were as follows:-To ensure that all Aims & Objectives are achieved and to ensure that each Customer receives care and support which is appropriate to their individual needs.To ensure the implementation and compliance of all relevant legislation and regulatory body guidance.Ultimate responsibility for all members of staff.To ensure that effective induction, training and supervision of all staff is carried out and to identify any further development or training needs.Ensure training needs of all staff are met effectively.To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.To oversee recruitment and appointment of all staff.Ensure successful operation of quality control systems.Ensure successful operation of risk management processes.Preparing and processing the payroll.Preparation and despatch of invoices.Implementation of complaints procedure.Liaison with Customers, relatives, representatives and social workers.Preparation of management reports.To work within agreed budgets to ensure profitability of business.ACHIEVEMENTSIncreased our hours on a regular basisBuilt up a good relationship with the local council and social services Show less

• Registered Care Manager

  • Dec 2009 - Dec 2010



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Clinical Team Leader

  • Sep 2009 - Feb 2010

  I was responsible for ensuring that my clients didn't have a relapse, also checking that the care that was in place was correct. I was responsible for ensuring that my clients didn't have a relapse, also checking that the care that was in place was correct.



The Caring Company

• Operations Manager

  • Oct 2008 - Sep 2009

  My responsibility was helping to ensure the smooth effect running of the company. Thoroughly checking that all correct procedures are being adhered to by all staff and that the care plans and risk assessments are accurate and all in order. I have to organise regular meetings with the carers informing them of any changes and discussing any problems they may have and also deal with any problems the company have with the carers. These are monitored and discussed in regular management meetings. I also helped in recruitment, payroll and controlling budgets. Show less

• Branch Manager

  • Jan 2008 - Oct 2008

  Out of Reach and Supported Living , Childcare; In this position I was responsible for six supportive living homes with 63 carers and 5 admin staff. On the Outreach/Learning Disabilities team, I ensure the smooth running and management of four Team Leaders and their responsibilities and targets. Alongside this I am currently responsible for developing and expanding the Childcare division of the company, which we are increasing by four to five cases a week. I work closely with my team to ensure Care Plans, Risk Assessments, Rotas, Supervisions, Reviews, spot checks, appraisals are all up dated regularly. I attend all the CPA meetings so I am aware what is going on within my area of the business. Show less



Prime Care Ltd

• carer and became Manager & Care Co-ordinator

  • Sep 1996 - Jan 2008

  Look after the clients, cook and prepare their food Helping clients with Dementia, Multiple Sclerosis, Alzheimer's, etc; General personal care including hoisting clients, Working with children with special needs, autism, A.D.H.D, ADD, and Disabled children. Organise the daily rotas and contact all carers appropriately. Sort all staff amendments for holiday and sickness cover etc; Care Plans. Answer phones and be on call, for problems, queries etc. Liase with clients, their families re the care appropriate for them. Liase with the social workers re care for the clients. Match up clients with appropriate carers. Do Risk assessments, for each client, attend the house and write a report on each one. Update computer with the new logging in, home roster monitoring System Attend management meetings. Inspection of carers to ensure clients are all happy and have no problems with the carers. Sort our any complaints from either clients or carers problems and Liase with office where necessary. Show less