Office Assistance Specialist

• Oct 2022 - Present

Office Assistant

• Aug 2021 - Oct 2022

Functions as the main receptionist, answering and routing calls. Greets weekday guests during business hours and facilitates communication as needed. Receives and distributes all packages and deliveries to staff and/or addressee. Inputs of weekly attendance for Servant Leaders. Reviews and updates profiles for accuracy and inactivation. Maintains and restocks staff break room and workroom with supplies as needed.Assists in recruiting receptionist Servant Leaders.

Household Manager

• Jun 2001 - Present

Maintained household with efficient time management to ensure all task were completed accurately and in a timely manner. Used quickens to manage and maintain household budget, reconcile bank statements, and pay monthly expenses. Daily used various principles of economics (e.g. opportunity cost) to make timely and effective managerial decisions. Maintained household with efficient time management to ensure all task were completed accurately and in a timely manner. Used quickens to manage and maintain household budget, reconcile bank statements, and pay monthly expenses. Daily used various principles of economics (e.g. opportunity cost) to make timely and effective managerial decisions.

School Information Assistant / Substitute Teacher

• Jan 2016 - May 2017

Assisted parents and new students with completing enrollment packets. Created hard copy/digital student records and filed all required documents into students cumulative file. Daily communicated with students, parents, school administrators and staff using verbal and written forms of communication such as correspondence, reports and memorandums (as this was an International School these interactions included working with parents/children from various countries and educational backgrounds). Handled stressful situations with professionalism while maintaining complete complete confidentiality, and used initiative to come up with effective solutions to various problems. Maintained records room/cumulative files for over 225 active students and over 800 former Students. Maintained various student information in management database system to include new student enrollment, discipline and attendance data, scheduling, grades, report cards and transcript information. Prepared various reports that were essential to the school administration and other personnel. Mailed all home bound information packets, report cards and maintained electronic and hard-copy files of school reports. Prepared a variety of letters, messages, memorandums, charts, and other correspondence using typing (@ 44 WPM). Proficient with Microsoft Office suite Word, Excel, PowerPoint, Outlook. Answered multi-line phone, prepared messages, copied, printed, faxed and scanned documents. Worked both independently and with a team to accomplish a wide variety of task. Fulfilled short-term substitute teaching requirements for varying subjects for grades K-12. Applied appropriate teaching strategies in the classroom with students of various skill levels. Stimulated student discussions and maintained effective classroom management. Promptly recognized and addressed any behavioral issues with students and informed school administrators. Show less

Office Automation Specialist / Program Support Assistant

• Aug 2009 - Aug 2013

Effectively organized and coordinated the clerical processes and administrative procedures of an office, which included, screening calls, directing clients to appropriate services/resources, maintaining supervisor's calendar, preparing, reviewing and, editing documents, locating and assembling information for various reports, and maintaining files/records. Arranged/coordinated various events/seminars (which included registering clients for events and scheduling child care). Daily responded to customer concerns and requests for information in a timely matter. Ensured information was accurate and provided follow-up to confirm a satisfactory conclusion. Utilized time management skills to stay within targeted limits; this included meeting deadlines and setting priorities. Performed information research and database operations for clients as directed. Ability to work independently or with a team to accomplish a wide variety of task. Acted as a liaison with other installation activities and served as primary point of contact with the Directorate of Civilian Personnel, Resource Management, Security and other military training activities. Processed Personnel Action to include cash/time off awards, recruit/fill, promotions, reassignments and realignments. Tracked and monitored annual performance evaluations for entire staff and ensured that evaluations were submitted in a timely manner. Conducted new employee orientations and assured accurate employee records were maintained. Served as primary timekeeper for a payroll of over $1.5 Million and possessed knowledge of regulations in order to post time worked and absences correctly for over 40 civilian employees. Show less

Accounting Technician

• Oct 2008 - Jan 2009

Received, reviewed, and classified a variety of standardized and recurring accounting documents/transactions in support of assigned store accounts. Ensured appropriate transactions and account codes were selected. Verified, maintained, and reconciled account balances using standard accounting practices (GAAP). Formulated and instituted corrective procedures. Rolled accounts and prepared financial documents to include monthly, quarterly, and yearly reports. Daily analyzed accounting records and entered data into various software systems. Provided quality customer service to external and internal personnel and established a good working relationship with co-workers. Show less

General Clerk and Assistant (Temporary summer hire position)

• Jun 2008 - Aug 2008

Performed a variety of clerical task such as: typing, sorting mail, answering telephones and taking messages or referring callers to appropriate department. Used equipment such as: fax machine, copier, scanner, computer and network printers. Verified data by direct comparison with original source material and indicated apparent discrepancies to higher grade workers. Conducted research concerning the interpretation and application of a variety of rules and regulations. Established and maintained appropriate suspense files to ensure actions are taken in a timely manner. Prioritized work to maximize personal productivity. Assured the accuracy and quality control of all documentation affecting the BRAC office operations. Show less

Fiscal Technician III

• Mar 2008 - Jun 2008

Established, maintained, reviewed, processed, and closed payroll records. Monitored time and attendance reporting for substitutes, bus aides, bus drivers, and various other personnel in selected departments to ensure the correct rate of pay, earning types and budget codes were used. Audited overtime data entry and calculations for each pay period to ensure school board policy was observed. Researched pay transactions to ensure that approved leave benefits (FMLA, Extended Sick Leave) were reported as approved for the Benefits and Compensation Department. Made corrections as necessary and assisted employees with inquiries regarding pay calculations and benefits used. Provided assistance with the balancing of contractual wages on a semi-monthly basis. Reviewed completed pay actions of employees who were separating, transferring departments or retiring. Show less

Accounting / Data Entry Clerk

• Oct 2000 - Apr 2002

Established, maintained, reviewed, determined, processed, and closed payroll records. Processed weekly and monthly payrolls (via paper checks and direct deposit) for various companies, ranging from four to eighty employees. Performed accounting procedures to include balancing clients’ general ledgers, preparing financial statements and computing federal and state taxes. Exercised precision in entering personnel actions, reviewing pay authorization documents, determining entitlements, and processing pay entitlement actions that served as a basis for pay and leave computation. Made corrections as necessary and assisted employees with inquiries regarding pay calculations and benefits used. Reviewed completed pay actions of employees who were separating, transferring departments or retiring and compiled/documented information regarding pay entitlements. Performed account analysis and account research. Organized work to stay within prescribed time limits; this included meeting deadlines and setting priorities. Daily interacted with clients in a tactful and helpful manner. Ability to work independently or with a team to accomplish a wide variety of task. Promoted from part-time receptionist to entry-level accounting clerk within six months. Trained two employees on office policies, accounting and payroll procedures. Show less

Automated Logistical Specialist / Licensed Vocational Nurse - SGT

• Sep 1990 - Jul 1999

Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports. Maintained automated and manual accounting records, posted receipts and turn-ins, and performed due-in and due-out accounting. Prepared, annotated and distributed shipping documents. Operated a personal computer, word processing systems, and other automated data processing systems. Monitored monthly dispatching, and weekly preventive maintenance schedules. Knowledgeable of military organizations, rank structure and basic customs & courtesies. Ability to work independently or with a team to accomplish a wide variety of task. Skilled in coordinating the work of a Labor and Delivery Unit. Daily utilized skills to analyze organizational and operational problems and develop solutions. Managed multiple priorities and completed tasks under stressful situations. Supervised three military and four civilian personnel. Developed skills to meet and deal with others in performing supervisory or leader work. Maintained accurate records required for completing necessary reports such as time cards, statistics for reporting purposes. Provided administrative support, interpreted, and supervised the execution of hospital policies. Established work priorities and time schedules for 24-hour coverage of unit. Coordinated and ensured in-services and mandatory training was conducted. Performed clerical work in support of a medical care department/ward. Daily enforced/applied rules and regulations related to health care. Prepared and maintained clinical records. Reviewed patient charts and diagnostic reports and made entries as necessary. Knowledgeable of basic medical terminology. Show less