Lorna Randall

Project Manager at Activate Learning
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Contact Information
us****@****om
(386) 825-5501
Location
Feltwell, England, United Kingdom, UK

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Credentials

  • Safe Return to Work (COVID-19)
    City & Guilds
    Aug, 2020
    - Oct, 2024
  • Communication within Teams
    LinkedIn
    Aug, 2019
    - Oct, 2024
  • Mentoring Others
    LinkedIn
    Aug, 2019
    - Oct, 2024
  • Discovering Your Strengths
    LinkedIn
    Jul, 2019
    - Oct, 2024
  • Managing Your Time
    LinkedIn
    Jul, 2019
    - Oct, 2024
  • V1 Internal Quality Assurance Level 4, TAQA update / PTTLS Level 4 / A1 Assessors Award Level 3 / ILM First-Line Management Level 3 / Occupational H&S Level 3 / Air Cargo Security Level D / E&D, Safe-guarding,Prevent
    City & Guilds / edexcel / ILM

Experience

    • United Kingdom
    • Education Administration Programs
    • 700 & Above Employee
    • Project Manager
      • Oct 2020 - Present

      Responsible for the day to day operations of the project. An exemplar leader of a team of recruitment coaches, in-work support and employer engagement. Providing a range of management skills to achieve all performance and management targets and optimise positive impact to participants of the programme. Responsible for the day to day operations of the project. An exemplar leader of a team of recruitment coaches, in-work support and employer engagement. Providing a range of management skills to achieve all performance and management targets and optimise positive impact to participants of the programme.

    • United Kingdom
    • Education Administration Programs
    • 500 - 600 Employee
    • Client Relationship Manager
      • Jan 2020 - Sep 2020

      Responsible for the operational delivery, management and strategic growth of apprenticeships with employers within the aviation industry. Responsible for the operational delivery, management and strategic growth of apprenticeships with employers within the aviation industry.

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Account Manager
      • Jan 2019 - Jul 2019

      Responsible for strategic growth, I engaged with employers to develop suitable and sustainable learning opportunities for their employees through Apprenticeship programmes.

    • Senior Operations Manager & Internal Quality Assurer
      • May 2009 - Jan 2019

      Developing delivery programmes for the Standards in response to employers business needs;for Aviation Level 2 and L3 and ILM Level 3 and Level 5.Continuing to manage the implementation and delivery of Intermediate/Advanced Apprenticeship programmes; Ground Handling, Cargo ,Leadership & Management,Business Admin & Customer Service including Functional Skills delivery.Ensuring Quality Assurance in all aspects of Apprenticeship Framework and in compliance with ESFA requirements.

    • Programme Manager and Internal Verifier
      • May 2006 - May 2009

      Responsible for planning, designing and implementing a work-based qualification model which is delivered to a quality assurance standard in compliance with the awarding bodies and SFA.IV for L2 and L3 Aviation Operations on the Ground Qualifications and ILM Team-Leading L2 and L3 Management.

    • United Kingdom
    • Travel Arrangements
    • 200 - 300 Employee
    • Scheduled Services Administration Manager
      • May 1998 - Feb 2006

      1999-2006 - Ensured smooth & efficient management of the Cown Service dept.plus handling Passenger complaints, migration to e-ticket, writing training manuals. 1998-1999 - Crown Service Ticket Sales Supervisor - issue of BSP, Ticket stock returns, handling of re-routes and diversions. 1999-2006 - Ensured smooth & efficient management of the Cown Service dept.plus handling Passenger complaints, migration to e-ticket, writing training manuals. 1998-1999 - Crown Service Ticket Sales Supervisor - issue of BSP, Ticket stock returns, handling of re-routes and diversions.

    • United Kingdom
    • Airlines and Aviation
    • 700 & Above Employee
    • Passenger Services Supervisor
      • Apr 1995 - Mar 1998

      Managed 60 operational staff duties included HR issues, mentoring and coaching. Dealt with route amendments on check-in, cancellations , lost & damaged luggage and any other operational issues. Managed 60 operational staff duties included HR issues, mentoring and coaching. Dealt with route amendments on check-in, cancellations , lost & damaged luggage and any other operational issues.

    • Handling Controller
      • Sep 1988 - Apr 1995

      Promoted from ground staff to cabin crew; checked out for Gulfstreams 3 & 4, Challengers, Jetstreams and BAE HS-125. Promoted in 1991 to Handling Controller, responsible for ground staff, ramp and duty crew. Principle tasks; aircraft routings, flight planning and slot requests. Collating en-route weather briefings, HM Customs & Immigration clearance, liasing with crew on frequency. flight bookings incl Helicopter hire, aircraft charter, car & accommodation. Promoted from ground staff to cabin crew; checked out for Gulfstreams 3 & 4, Challengers, Jetstreams and BAE HS-125. Promoted in 1991 to Handling Controller, responsible for ground staff, ramp and duty crew. Principle tasks; aircraft routings, flight planning and slot requests. Collating en-route weather briefings, HM Customs & Immigration clearance, liasing with crew on frequency. flight bookings incl Helicopter hire, aircraft charter, car & accommodation.

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