Lorna Pollock
Office Manager/Accountant at American Moving Services- Claim this Profile
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Bio
Experience
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American Moving Services
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Chile
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Freight and Package Transportation
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Office Manager/Accountant
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Jun 2007 - Present
American Moving Svcs is an Atlas Van Line Agent. The company moves household goods for the public, military and the government. They also do record storage, some distribution services. Manage payables, receivables, payroll (for full time employees and contract labor), taxes, purchasing, assist with dispatching of labor, assist in hiring and evaluation process. - Set up collection plan for past-due accounts - Created methods and procedures for position - Established method of… Show more American Moving Svcs is an Atlas Van Line Agent. The company moves household goods for the public, military and the government. They also do record storage, some distribution services. Manage payables, receivables, payroll (for full time employees and contract labor), taxes, purchasing, assist with dispatching of labor, assist in hiring and evaluation process. - Set up collection plan for past-due accounts - Created methods and procedures for position - Established method of tracking account receivables - Increased profits by 140% in 2nd year Show less American Moving Svcs is an Atlas Van Line Agent. The company moves household goods for the public, military and the government. They also do record storage, some distribution services. Manage payables, receivables, payroll (for full time employees and contract labor), taxes, purchasing, assist with dispatching of labor, assist in hiring and evaluation process. - Set up collection plan for past-due accounts - Created methods and procedures for position - Established method of… Show more American Moving Svcs is an Atlas Van Line Agent. The company moves household goods for the public, military and the government. They also do record storage, some distribution services. Manage payables, receivables, payroll (for full time employees and contract labor), taxes, purchasing, assist with dispatching of labor, assist in hiring and evaluation process. - Set up collection plan for past-due accounts - Created methods and procedures for position - Established method of tracking account receivables - Increased profits by 140% in 2nd year Show less
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Verizon Telecom
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Spain
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Business Consulting and Services
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1 - 100 Employee
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Billing Analyst, Fraud Prevention Center
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Dec 2003 - Dec 2006
In-depth investigation of telephone accounts for possible fraudulent activity using several specialized computer systems along with internal and external contacts. Management position with no direct reports. - Exceeded corporate objective in number of cases; QC rating, and attendance - Completed 23 hours of additional training. - Created and maintained department’s internal website. - Served on Absenteeism and One Voice Committees that improved absenteeism rate by over 5%. In-depth investigation of telephone accounts for possible fraudulent activity using several specialized computer systems along with internal and external contacts. Management position with no direct reports. - Exceeded corporate objective in number of cases; QC rating, and attendance - Completed 23 hours of additional training. - Created and maintained department’s internal website. - Served on Absenteeism and One Voice Committees that improved absenteeism rate by over 5%.
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Analyst
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1971 - 2003
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Education
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Upper Iowa University
BS, Business/Management/Human Resources -
BGM High School