Lorna Murphy
Owner, Global Coach & Trainer at Lorna Murphy Consulting Ltd.- Claim this Profile
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Bio
Chad MacDonald
Lorna has a knack for learning and development. She continues to ensure the staff have the necessary tools and resources to grow. She is especially well versed in the 7 habits of highly effective people. I was fortunate enough to attend one of the sessions she instructed, and I have learned a lot about myself, my peers and how to work as part of a team.
Aileen Sargent
Lorna and I worked together for several years and I had the pleasure of attending Stephen Coveys 7 Habits of Highly Effective People training with Lorna. Lorna is extremely passionate and experienced In delivering these training. Her personal experiences shared and humor ensures participants remained fully engaged and interested. Lorna took time to personally coach me to gain comfort with presenting and was very supportive with producing training content to support my specific training needs. I wish Lorna every success with her future ventures.
Nicole Makin
Lorna has an exceptional talent to make training sessions not only more interesting but also incredibly relatable. She is passionate about helping people with tools for personal growth and has a vast breadth of knowledge and experience. With more recent articles published showing the link between purpose and high growth Companies, (See HBR: "Put Purpose at the Core of your Strategy") the value of training that helps align purpose and sinks into the culture of an organization is becoming much more visible. I would highly recommend Lorna's training sessions on "7 Habits of Highly Effective People" especially.
Chad MacDonald
Lorna has a knack for learning and development. She continues to ensure the staff have the necessary tools and resources to grow. She is especially well versed in the 7 habits of highly effective people. I was fortunate enough to attend one of the sessions she instructed, and I have learned a lot about myself, my peers and how to work as part of a team.
Aileen Sargent
Lorna and I worked together for several years and I had the pleasure of attending Stephen Coveys 7 Habits of Highly Effective People training with Lorna. Lorna is extremely passionate and experienced In delivering these training. Her personal experiences shared and humor ensures participants remained fully engaged and interested. Lorna took time to personally coach me to gain comfort with presenting and was very supportive with producing training content to support my specific training needs. I wish Lorna every success with her future ventures.
Nicole Makin
Lorna has an exceptional talent to make training sessions not only more interesting but also incredibly relatable. She is passionate about helping people with tools for personal growth and has a vast breadth of knowledge and experience. With more recent articles published showing the link between purpose and high growth Companies, (See HBR: "Put Purpose at the Core of your Strategy") the value of training that helps align purpose and sinks into the culture of an organization is becoming much more visible. I would highly recommend Lorna's training sessions on "7 Habits of Highly Effective People" especially.
Chad MacDonald
Lorna has a knack for learning and development. She continues to ensure the staff have the necessary tools and resources to grow. She is especially well versed in the 7 habits of highly effective people. I was fortunate enough to attend one of the sessions she instructed, and I have learned a lot about myself, my peers and how to work as part of a team.
Aileen Sargent
Lorna and I worked together for several years and I had the pleasure of attending Stephen Coveys 7 Habits of Highly Effective People training with Lorna. Lorna is extremely passionate and experienced In delivering these training. Her personal experiences shared and humor ensures participants remained fully engaged and interested. Lorna took time to personally coach me to gain comfort with presenting and was very supportive with producing training content to support my specific training needs. I wish Lorna every success with her future ventures.
Nicole Makin
Lorna has an exceptional talent to make training sessions not only more interesting but also incredibly relatable. She is passionate about helping people with tools for personal growth and has a vast breadth of knowledge and experience. With more recent articles published showing the link between purpose and high growth Companies, (See HBR: "Put Purpose at the Core of your Strategy") the value of training that helps align purpose and sinks into the culture of an organization is becoming much more visible. I would highly recommend Lorna's training sessions on "7 Habits of Highly Effective People" especially.
Chad MacDonald
Lorna has a knack for learning and development. She continues to ensure the staff have the necessary tools and resources to grow. She is especially well versed in the 7 habits of highly effective people. I was fortunate enough to attend one of the sessions she instructed, and I have learned a lot about myself, my peers and how to work as part of a team.
Aileen Sargent
Lorna and I worked together for several years and I had the pleasure of attending Stephen Coveys 7 Habits of Highly Effective People training with Lorna. Lorna is extremely passionate and experienced In delivering these training. Her personal experiences shared and humor ensures participants remained fully engaged and interested. Lorna took time to personally coach me to gain comfort with presenting and was very supportive with producing training content to support my specific training needs. I wish Lorna every success with her future ventures.
Nicole Makin
Lorna has an exceptional talent to make training sessions not only more interesting but also incredibly relatable. She is passionate about helping people with tools for personal growth and has a vast breadth of knowledge and experience. With more recent articles published showing the link between purpose and high growth Companies, (See HBR: "Put Purpose at the Core of your Strategy") the value of training that helps align purpose and sinks into the culture of an organization is becoming much more visible. I would highly recommend Lorna's training sessions on "7 Habits of Highly Effective People" especially.
Credentials
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Genos Certified Practitioner - Emotional Intelligence
Genos InternationalJul, 2022- Nov, 2024 -
Mental Health First Aider - Adults
Mental Health First Aid (MHFA) EnglandApr, 2022- Nov, 2024 -
Youth Mental Health First Aider
Mental Health First Aid (MHFA) EnglandApr, 2022- Nov, 2024 -
Brain-Based Coaching Certificate
NeuroLeadership InstituteDec, 2020- Nov, 2024 -
The 7 Habits of Highly Effective People Foundations
FranklinCoveyDec, 2020- Nov, 2024 -
Seven Habits of Highly Effective People
FranklinCoveyDec, 2017- Nov, 2024 -
Neurolinguistic Programming Practitioner
Irish Institute of NLPJun, 2011- Nov, 2024 -
Personal and Business Coaching Diploma
Irish Lifecoach InstituteJun, 2008- Nov, 2024 -
ICF Member Badge
International Coaching FederationMar, 2022- Nov, 2024 -
ICF Member Badge
International Coaching FederationFeb, 2021- Nov, 2024 -
ISCA Personal Trainer
International Sports Conditioning Association
Experience
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Lorna Murphy Consulting Ltd.
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Cayman Islands
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Professional Training and Coaching
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1 - 100 Employee
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Owner, Global Coach & Trainer
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Mar 2021 - Present
A global coaching and training company, providing customised, premier training on site and online. A global coaching and training company, providing customised, premier training on site and online.
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Dart
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Cayman Islands
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Real Estate
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200 - 300 Employee
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Learning and Development Manager
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Jun 2017 - Mar 2021
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Kirk Market
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Grand Cayman, Cayman Islands
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Training and Development Manager
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Apr 2015 - May 2017
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Fitness Connection
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Grand Cayman
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Personal Trainer, Swim Instructor, Aquatics instructor & Administrator
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Sep 2014 - Apr 2015
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Daruma Coaching
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Dublin, Ireland
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Health, Fitness and Wellness Coach
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Feb 2008 - 2015
I provide a personal achievement consultation service to groups and individuals through workshops and one on one sessions working on areas of health, nutrition & well being; career development; relationships; finances and education. Daruma Coaching also provides coaching to businesses, executives and groups on a consultation basis. I provide a personal achievement consultation service to groups and individuals through workshops and one on one sessions working on areas of health, nutrition & well being; career development; relationships; finances and education. Daruma Coaching also provides coaching to businesses, executives and groups on a consultation basis.
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The English Studio Dublin
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Ireland
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Education Administration Programs
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1 - 100 Employee
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Director of Professional Programmes & Office Manager
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Oct 2013 - Apr 2014
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Quinn Direct Insurance
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Ireland
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Insurance
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1 - 100 Employee
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Senior Claims Manager
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Sep 2009 - Jun 2010
Senior management responsibility for Ireland claims Teams:-Fleet -Key Accounts (high value premium policy holders)-Internal Claims Management Teams (claims managed internally without use of Regional Claims Manager)-Fast Track 1: managing claims using internal claims handler and external Regional Claims Manager-Fast Track 2: managing high value personal Injury claims-Fire & Theft-Claims Special Investigation (Fraud) teams-Defend in Full claims (where Quinn Insurance not/not fully at fault for accident)-Claims Notification and Claims Reception departments.Responsibilities:-Coaching and Development-Report Analysis-Target achievement-Communications and strategy meetings-Bonuses: analysis and scheme changes/creation-Reporting-Payments-IT systems representative (development of Quinn Claims Management System, developed by Fineos)- HR-Recruitment-Procedures creation and update- Service providers (Garages, Assessors etc) Show less
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Notifications & Claims Reception Manager
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Dec 2008 - Sep 2009
Full responsibility for Notifications and claims reception departments for all claims notified to Quinn Insurance in the private motor market in Ireland and the UK, and all claims reception calls coming to the Quinn Insurance sites: Blanchardstown, Navan, Manchester, Cavan and Enniskillen.A call centre environment, called for use of Symposium and Nortel systems.Responsible for Notification Coordinators, full-time and part-time Notification Agents as well as Claims reception Coordinator and full-time Claims Receptionists all internal.During this role, the set up of the Notifications and Claims reception departments were changed dramatically; reporting was changed; new procedures were created and old procedures updated; call flow changed; quality testing and monitoring introduced; and coaching and development of department personnel a focus, resulting in significant reduction in absenteeism, better quality and customer service and greater efficiency and productivity. Show less
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Claims Process Manager
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Apr 2007 - Dec 2008
Responsible for management of internal and external personnel of 2 UK private motor claims teams comprised of:Regional Claims Controllers (RCCs), Team Leaders Claims HandlersRegional Claims Managers (external)
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English Teacher
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Apr 2006 - Apr 2007
English language teacher to children aged 3 - 16. Based in Chiba, Japan English language teacher to children aged 3 - 16. Based in Chiba, Japan
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Assistant Social Worker - Aftercare
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2004 - 2006
Responsibility for full case load of 16-21 yr olds who had been in state care. Advocacy and support role encompassing housing, benefits, education, employment, health, life skills and social issues. Liaising with social workers, key workers, hostel staff, various voluntary and statutory agencies to provide holistic support for young people. Running of groups for young women, a mother & baby group and antenatal group/ Responsibility for full case load of 16-21 yr olds who had been in state care. Advocacy and support role encompassing housing, benefits, education, employment, health, life skills and social issues. Liaising with social workers, key workers, hostel staff, various voluntary and statutory agencies to provide holistic support for young people. Running of groups for young women, a mother & baby group and antenatal group/
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Education
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2020 - 2020
NeuroLeadership Institute India & SouthAsia
Brain Based Conversations Skills, Coaching -
2019 - 2019
American Management Association
Strategic Planning, Business Strategic Planning -
2017 - 2017
American Management Association
The 7 Habits of Highly Effective People Signature Edition 4.0 -
2017 - 2017
Workitect
Building Competency Models Certification -
2015 - 2015
Crown
Crown Equipment Operator Training Program - Heavy Machinery - Forklifts,, Operator Training -
2015 - 2015
Department of Environmental Health, Cayman Islands
Basic Food Safety -
2014 - 2014
Aquatic Exercise Association
Aquatic Fitness Professional, Water Aerobic and Strength Training -
2014 - 2014
International Strength and Conditioning Association
Personal Trainer -
2014 - 2014
Starfish Aquatics Institute
Swim Instructor, Swim Instruction -
2008 - 2010
Insurance Institute of Ireland
Certified Insurance Practitioner, Personal Lines Insurance -
2007 - 2008
Irish Lifecoach Institute
Diploma, Personal and Business Coaching -
2005 - 2006
University of Cambridge
Certificate, Certificate English Teaching to Adults -
1997 - 2001
University of Liverpool
Bachelor of Science - BS, Psychology
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