Experience

The Mind Trust

• United States
• Education Administration Programs
• 1 - 100 Employee

• Operations Manager - Indiana Learns

  • Nov 2022 - Present

  ● Build, manage and execute all financial processes related to the program ● Manage all financial records related to the program ● Review and approval all transactions, ensuring funds are spent on allowable services with approved vendors ● Maintain all financial records related to the program and serve as a liaison to the Operations & Finance team ● Track program budget and ensure all expenditures are properly accounted for and approved ● Participate in biweekly project status meetings, preparing financial reports for review ● Manage any necessary Salesforce data entry related to the financial or operational aspects of the program ● Provide administrative assistance, such as writing and editing emails, drafting memos, and preparing communications for the program Show less



Early Learning Indiana

• United States
• Education Administration Programs
• 100 - 200 Employee

• Family Engagement Specialist

  • Dec 2019 - Nov 2022

  • Manage all current and projected openings within centers utilizing Day Early Learning’s customer relationship management system (Salesforce)• Develop and manage an ongoing pipeline of demand for Day Early Learning programs, and related partnership (e.g. Early Head Start), by prospecting, qualifying and building relationships with new families in accordance with enrollment goals and targets• Support and shepherd interested families through the enrollment process including: exploring family needs and preferences, liaising between families and center teams to facilitate tours, addressing questions or concerns, qualifying families for financial assistance opportunities and securing enrollment forms• Partner with the Finance team to manage and administer the Tuition Assistance Program (TAP) in accordance with organizational mission and priorities• Coordinate between families and center teams to schedule tour dates, secure start dates, and to address any specific family needs or concerns during enrollment• Inform and support campaign and lead generation efforts (advertisements, incentives, partnerships, etc.) to address enrollment targets and/or hard-to-fill openings• Conduct standard follow-up with lost opportunities and dis-enrollments to recover and/or identify opportunities for improvement; analyze data and share insights across the organization• Provide routine updates to marketing leadership, senior leadership, center leadership on pipeline health and projections, lead quality and conversions, pending and lost opportunities and disenrollment trends Show less

• Center Specialist - Accounting

  • Jul 2017 - Dec 2019

  • Primary support and liaison between office managers and accounting department• Trains office managers on software and processes related to fees, collections, applications, financial records and waitlist management. Provides information on changes and updates to software systems• Coordinates CACFP (Child and Adult Care Food Program) enrollment, claims and accounts• Manages CCDF (Child Care Development Fund) and TAP (Tuition Assistance Program) applications, payments and accounts• Maintains tuition ledgers in billing software; researches and processes adjustments and corrections• Prepares weekly and monthly reports on enrollments, waitlists and collections• Reconciles Accounts Receivables to the general ledger• Develops and produces other reports helpful to centers and senior management Show less



Lumina Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Organizational Learning & Alignment Associate

  • Jul 2014 - Jan 2017

  • Cultivated the Foundation relationship management system (Salesforce) • Managed cross-departmental projects • Ensured strategic use and application of lessons from Foundation database, troubleshooting and at times, helping to design and implement systems and processes • Coordinated the on-boarding and mentoring of interns • Strategically programmed professional development learning opportunities and training • Generated data trends and abstracts for quarterly reporting to executive leaders Show less



United Way of Central Indiana

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Community Projects Coordinator

  • Oct 2011 - Jul 2014

  • Proactively ensured coordination and management of community projects• Maintained an accurate database of community projects tracking • Provided technical assistance on program guidelines and the use of the database• Trained seasonal staff, case managers and volunteers on data management system• Surveyed participants and assisted in preparing data for final reports to funders, volunteers and staff• Created online forms and instruction guides to support programs• Processed donor financial contributions through mail and over the phone Show less

• Facilities Coordinator/Executive Asst.

  • Feb 2009 - Oct 2011

  • Effectively managed CFO calendar’s, meetings and projects • Created and implemented forms and procedures to streamline workflow• Supervised front desk personnel and responsible for perfomance reviews• Conducted facility related tasks and issues with Building Management, Human Resources, tenants, vendors• Supervised interns in cooperation with Human Resources• Prepared financial documents and reports



Golden Rule Insurance

• Insurance
• 100 - 200 Employee

• Executive Assistant

  • Sep 2007 - Feb 2009

  • Maintained company intranet content • Handled travel arrangements and processed expense reports • Assisted with preparing press conferences and news releases • Responded to media and public relations inquiries • Utilized publications and internet to research to gather healthcare data • Maintained company intranet content • Handled travel arrangements and processed expense reports • Assisted with preparing press conferences and news releases • Responded to media and public relations inquiries • Utilized publications and internet to research to gather healthcare data