Experience

Cleveland Clinic Martin Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Director Human Resource Services

  • Aug 2021 - Present

  Port St Lucie, Florida, United States • Strategic advisor supporting operational strategies for the core business with Hospital Leadership. • Directs and oversees the work of HR employees. • Identifies opportunities, makes recommendations and drives process improvement. • Understands, uses, and interprets HR and business metrics to identify trends, problem solve and influence change. • Collaborates with Hospital Leadership to create and ensure HR strategic plan aligned to business goals and workforce planning… Show more • Strategic advisor supporting operational strategies for the core business with Hospital Leadership. • Directs and oversees the work of HR employees. • Identifies opportunities, makes recommendations and drives process improvement. • Understands, uses, and interprets HR and business metrics to identify trends, problem solve and influence change. • Collaborates with Hospital Leadership to create and ensure HR strategic plan aligned to business goals and workforce planning needs. • Elevates the level of talent on a continuous basis and provides guidance for leadership development strategies within the organization. • Viewed as a trusted and strategic advisor to the Hospital executive team regarding key organizational and HR issues. • Serves as a coach in efforts related to change management, engagement, team effectiveness, and leadership development. • Facilitates leadership development initiatives such as retreats, new leader assimilations, and team engagement activities. • Investigates complex employee complaints and makes recommendations to senior leaders. Show less



Cleveland Clinic Indian River Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Human Resources Manager

  • Jan 2017 - Aug 2021

  Vero Beach, FL • Identify opportunities for change and/or improvement for compensation programs that address best practices, changing market conditions and/or address gaps in offerings. • Evaluate, design and manage all compensation programs such that they drive performance and attract and retain employees. • Direct and oversee the work of talent acquisition employees. • Responsible for recruitment activity for Advanced Practice Providers along with management and above level… Show more • Identify opportunities for change and/or improvement for compensation programs that address best practices, changing market conditions and/or address gaps in offerings. • Evaluate, design and manage all compensation programs such that they drive performance and attract and retain employees. • Direct and oversee the work of talent acquisition employees. • Responsible for recruitment activity for Advanced Practice Providers along with management and above level positions. • Establish pay rates for all newly hired and transferring employees. • Re-design and implement improved pay structure. • Prepare salary analysis for individual or job class equality adjustment requests then makes recommendations • Identify, implement, administer and optimize HR technology solutions that address organizational needs, build efficiencies and enable meaningful analytics and reporting to help drive business decisions. • Established community partnerships with schools and local organizations to develop applicant pipeline and establish CCIRH as valued member of the community. • Lead successful implementation of Kronos HR, Payroll and Timekeeping. • Successfully managed recruitment activities to onboard on average 500 caregivers annually by leading a team of three recruiters. • Reduced vacancy rate from 11.5% to 7% in 2019. • Prepared due diligence HR reporting for acquisition by Cleveland Clinic.

• Recruiter

  • Mar 2016 - Jan 2017

  Vero Beach, FL • Establish recruiting objectives by studying organization strategic plan; meeting with managers to discuss needs • Met with managers and leaders to review staffing needs and develop strategic objectives for staffing and recruiting • Sourced applicants by developing relationships with local community services, colleges, staffing agencies, advertising on radio and social media • Work closely with leaders to create new job descriptions and update existing job descriptions as… Show more • Establish recruiting objectives by studying organization strategic plan; meeting with managers to discuss needs • Met with managers and leaders to review staffing needs and develop strategic objectives for staffing and recruiting • Sourced applicants by developing relationships with local community services, colleges, staffing agencies, advertising on radio and social media • Work closely with leaders to create new job descriptions and update existing job descriptions as needed • Review and interview candidates for qualifications and make recommendations to hiring managers for offers • Manager sign on bonuses and relocation packages for new employees; negotiating with vendors, assisting with temporary housing, providing community introductions • Establish rapport with new employees to establish relationship in effort to increase employee engagement. • Comply with DOL, OSHA, ADA, FMLA and EEOC regulations and laws • Decreased time-to-fill by 20% within 12 months • Promoted to Manager Compensation & HRIS within 10 months



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Store Manager

  • Jul 2010 - Dec 2012

  Various Locations in Florida • Created a vital sales and service environment by promoting teamwork with partners and other corporate departments. • Established sales referral and service goals. • Effectively created, trained and coached a successful sales team through the development of staff as a competitive advantage. • Developed and administered budgets, business development goals and objectives, and performance standards. • Ensured compliance with audits, operational regulations and… Show more • Created a vital sales and service environment by promoting teamwork with partners and other corporate departments. • Established sales referral and service goals. • Effectively created, trained and coached a successful sales team through the development of staff as a competitive advantage. • Developed and administered budgets, business development goals and objectives, and performance standards. • Ensured compliance with audits, operational regulations and guidelines. • Effectively hired, trained and coached teller team. • Managed teller service functions to guarantee efficient transaction processing and sales through solid referrals. • Was responsible for scheduling staff effectively to ensure optimal customer service. • Selected to present at East Central Florida Regional Store Manager Meeting • Recognized by North Florida Community Bank President, for achieving top 5% in sales goals and Teller Contribution • Recognized by East Central Florida Community Bank President, for being a leader in the in Teller Contribution Show less



Target

• United States
• Retail
• 700 & Above Employee

• Executive Team Leader - Human Resources

  • Jul 2003 - Jul 2010

  • Lead HR management employee training for 125 managers across the district; manage new hire orientation and training for more than 300 employees • Executed company-initiated policies and procedures; managed benefits enrollment, workers compensation claims, payroll, staffing, scheduling and unemployment claims. • Complied with DOL, OSHA, ADA, FMLA and EEOC regulations and laws. • Facilitated training on interviewing, coaching corrective action, harassment, performance review writing… Show more • Lead HR management employee training for 125 managers across the district; manage new hire orientation and training for more than 300 employees • Executed company-initiated policies and procedures; managed benefits enrollment, workers compensation claims, payroll, staffing, scheduling and unemployment claims. • Complied with DOL, OSHA, ADA, FMLA and EEOC regulations and laws. • Facilitated training on interviewing, coaching corrective action, harassment, performance review writing and diversity training. • Prepared store HR reports on retention, turnover trends, staffing statistics and legal compliance. • Directed Human Resources operations for more than 250 employees, including leading employee relations, legal compliance, disciplinary actions and policies • Executed company-initiated policies and procedures, payroll, staffing and scheduling Show less