Experience

Manchester Mental Health and Social Care Trust

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Estates Manager

  • Mar 2009 - Present

  Responsible for managing and monitoring the delivery of estates and facilities services, ensuring they are delivered in accordance with legislation and contractual requirements. Agree and oversee planned and reactive maintenance schedules. Organise and chair quarterly performance review meetings with service providers. Undertake surveys of the estate to monitor the quality of the estates and facilities services delivered. Undertake waste management audits to ensure waste is disposed of in accordance with legislation. Provide accurate information relating to Facilities Services for ERIC returns and the Property Assurance Model. Ensure submissions for ERIC, CQC and PLACE are complete and submitted within the correct timescales. Responsible for negotiating and managing utilities contracts to ensure that the Trust achieves value for money in relation to the provision of water, gas, electricity Responsible for rescoping and renegoting SLAs for soft services. Responsible for managing expenditure against approved allocated budgets for the provision of estates and facilities services. Responsible for collating condition survey information to inform the capital planning process. Managing small work projects from scoping through to completion. Planning and managing ward and departmental moves.



Balfour Beatty Workplace - BBC Contract

• Continuous Improvement Manager

  • Mar 2008 - Mar 2009

  Procure and implement mobile technology solution for BBC contract. Manage helpdesk function and implement lean thinking to this function through process mapping and removing waste. Lead on helpdesk, reporting and performance issues during contract mobilisation. Develop performance management strategy to ensure that KPI reporting fulfils contractual and statutory requirements. Responsible for developing and implementing space management strategy across the estate. Manage transition from inhouse helpdesk system to Maximo Asset Management system.



Royal Infirmary of Edinburgh

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Performance Manager

  • Apr 2006 - Mar 2008

  Managing and coordinating submission of monthly performance information. Develop risk register to highlight and grade performance risk areas. Conduct review and adjust where necessary the performance mechanism to ensure it is in sync with the contract. Design and implement internal audit system on and managing audit team. Seconded to cover operational role as Interim Portering & Security Mgr (8 month secondment) where I was responsible for controlling sickness and absence in line with company policies and ensuring performance against budget and SLAs. Develop and deliver training to staff re the contract performance mechanism. Purchasing Project Manager Seconded to Romec June 05 - April 06 Oversee centralization of purchasing department and mobilsation of a new buying team. Train, coach and manage a team of buyers for procurement of sub-contract services. Negotiate with sub-contractors to achieve cost savings and ensure KPIs are met. Develop and manage web based supplier management system. Develop and automate KPIs for supplier/contractor management.



Balfour Beatty Workplace

• Graduate Trainee

  • Sep 2003 - Apr 2006

  Develop and deliver training to staff re the contract performance mechanism. Purchasing Project Manager Seconded to Romec June 05 - April 06 Oversee centralization of purchasing department and mobilsation of a new buying team. Train, coach and manage a team of buyers for procurement of sub-contract services. Negotiate with sub-contractors to achieve cost savings and ensure KPIs are met. Develop and manage web based supplier management system. Develop and automate KPIs for supplier/contractor management. Review, revise and implement streamlined administration processes to Scottish Prison Contract. Member of Bid team for Scottish Prison Service Contract. State Street Bank ‘Best Value' Audit. Saughton Prison, Review and Modification of Finance/ Administration processes and procedures. Coordinating business wide pilot of Subcontractor Procurement process.