Loris Blackmon
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Topline Score
Bio
Credentials
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CompTIA A+ ce Certification
CompTIAJul, 2023- Nov, 2024
Experience
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Per Scholas
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Intern
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Apr 2023 - Present
-Developed troubleshooting steps covered in the CompTIA methodology, utilizing Virtual Box -Created two different types of Ethernet cords that allowed networking between classmates via LAN -Utilized troubleshooting methodology, hand on rebuilding break and fixes, time management -Maintained level head under extreme pressure and problem-solving -Developed troubleshooting steps covered in the CompTIA methodology, utilizing Virtual Box -Created two different types of Ethernet cords that allowed networking between classmates via LAN -Utilized troubleshooting methodology, hand on rebuilding break and fixes, time management -Maintained level head under extreme pressure and problem-solving
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Soak & Polish Nail Bar
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Atlanta,GA
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Nail Artist
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Jan 2021 - Oct 2022
-Built strong relationships with coworkers and clients, resulting in repeat business and referrals -Used attention to detail and creativity to meet clients needs, increasing clients satisfaction and sales numbers -Attentively listened to clients desires to provide the best services and solutions -Kept up with current trends to stay aware of best practices -Built strong relationships with coworkers and clients, resulting in repeat business and referrals -Used attention to detail and creativity to meet clients needs, increasing clients satisfaction and sales numbers -Attentively listened to clients desires to provide the best services and solutions -Kept up with current trends to stay aware of best practices
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Alorica/ Verizon Call Center
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Atlanta,GA
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Customer Service Representative
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Oct 2019 - Jun 2020
-Troubleshooted mobile devices ,hotspots and networks -Create tickets, process payments over the phone ,knowledgeable in new devices -Time management in Oracle, use database inbound calling, escalate calls to different departments. -Setup payment plans and place orders for devices and equipment -Troubleshooted mobile devices ,hotspots and networks -Create tickets, process payments over the phone ,knowledgeable in new devices -Time management in Oracle, use database inbound calling, escalate calls to different departments. -Setup payment plans and place orders for devices and equipment
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City of Atlanta
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United States
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Government Administration
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700 & Above Employee
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Environmental Service Worker
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Jun 2017 - Jul 2019
-Service over 1,500 or more homes daily picking up household waste. -Following policies and procedures to get the job complete within the set schedule time. -Practiced safety management, logical thinking, and analysis when troubleshooting issues on the routes -Service over 1,500 or more homes daily picking up household waste. -Following policies and procedures to get the job complete within the set schedule time. -Practiced safety management, logical thinking, and analysis when troubleshooting issues on the routes
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Publix Super Markets
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United States
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Retail
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700 & Above Employee
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Meat Cutter Apprentice
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Jun 2015 - Sep 2017
-Used scanner to keep of inventory of meat, cheese, and seafood items -Cleaned and completed daily log of temperatures to adhere safety guidelines -Selected to multitask different departments -Used scanner to keep of inventory of meat, cheese, and seafood items -Cleaned and completed daily log of temperatures to adhere safety guidelines -Selected to multitask different departments
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Allied Universal
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United States
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Professional Services
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700 & Above Employee
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Security Professional
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Nov 2011 - May 2017
-Completed daily logs, setup emergency and safety plans -Manually verified employees Identification and personal vehicles information -Tentatively kept track of employees personal vehicle insuring to be on the property -Completed daily logs, setup emergency and safety plans -Manually verified employees Identification and personal vehicles information -Tentatively kept track of employees personal vehicle insuring to be on the property
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Education
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Elaine Sterling Institute
Certification/Licensing, Cosmetology, Barber/Styling, and Nail Instructor -
Atlanta Metropolitan State College (Official)
Bachelor of Applied Science - BASc, Criminal Justice/Police Science