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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chief Of Staff
      • Jan 2020 - Present
    • Manager
      • Jan 1998 - Present

      Manage multiple aspects of business operations. Schedule logistics for band and crew. Oversee both domestic and international tours, merchandise tracking and sales. Maintain all on tour accounting. Brand promotion. Manage website and Facebook page. Manage multiple aspects of business operations. Schedule logistics for band and crew. Oversee both domestic and international tours, merchandise tracking and sales. Maintain all on tour accounting. Brand promotion. Manage website and Facebook page.

    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Client Success Manager
      • Jul 2015 - Jan 2020

      G5 maximizes digital marketing effectiveness by delivering best in class experiences across key touch points including sites, search and social, as well as tools that measure and optimizes results. Responsible for the strategic direction, growth and retention of client’s install base. Manages the Client Services team aligned with that vertical to ensure a high quality and consistent customer experience Specific duties include: Upward reporting to Executives and Board Members Own renewal strategy development, timing, execution and success Establishes and maintains executive level relationships. Work with Client Services Team to conduct successful annual 360 Account Reviews Owns the strategy and health of the account Client escalation and pain resolution Advocates client needs, helping prioritize with other internal teams as necessary

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Project Manger
      • Sep 2008 - Aug 2013

      Managed construction component of a large residential investment fund. Hired and trained staff level employees. Established design guidelines for each home and managed crew towards implementation of design decisions. Developed a system to monitor and evaluate performance of the teams in real time. Reviewed and approved all invoices and time sheets. Managed construction component of a large residential investment fund. Hired and trained staff level employees. Established design guidelines for each home and managed crew towards implementation of design decisions. Developed a system to monitor and evaluate performance of the teams in real time. Reviewed and approved all invoices and time sheets.

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