Experience

Universities South Africa

• South Africa
• Education Administration Programs
• 1 - 100 Employee

• Executive Secretary to the CEO

  • Jul 2019 - Present



HEAIDS (Higher Education & Training HIV Health Wellness and Development Centre)

• Executive Personal Assistant to the Chief Executive Officer

  • Jan 2014 - Jun 2019

  Serve in a personal and administrative capacity to support the HEAIDS: CEO. • Coordinate domestic and international travel arrangements, including flights, hotel stays, and ground transportation; • Schedule meetings with various stakeholder in the Health Sector, the Deputy Presidents Office, Deputy Minister of the Department of Higher Education and Training, Higher Education Institutes(All the Vice Chancellors at all the Universities), Deputy Director General: Department of Health, SANAC, Civil Society, FPD, Global Funds and other related business opportunities; • Board Secretariat to the HEAIDS Board & EXCO; • Manage incoming calls from Industry/Societies, interested in the CEO attendance, speaking engagements (key note speaker) and Media interview’s; • Manage and maintain the CEO electronic calendar/diary; • Manage and maintain the CEO budget; • Perform a variety of office, administration and auxiliary tasks:  Formatting of the Board Report, Circulars, Letters and prepare draft responses;  Presentations and Statistics;  Record minutes;  Receive and dispatch faxes and e-mails;  Maintain the filing system;  Receive visitors and serve refreshments;  Manage the Programme Administrators;  Manage parliamentary enquiries. Show less



Office of the Pension Funds Adjudicator

• Menlyn & Sandton

• Executive Personal Assistant to the Pension Funds Adjudicator

  • May 2010 - Dec 2013

  Manage and maintain the Adjudicator’s schedule with due consideration of the corporate calendar and relevant events, demonstrating an awareness and understanding of business priorities and issues and the impact thereof on business operations. Act as first point of contact, representative and information source for the Adjudicator’s office, and respond to basic queries for information. Receive and welcome VIPs and visitors courteously and professionally. Screen all incoming calls of the Adjudicator and divert/forward or take messages. Schedule and arrange meetings for the Adjudicator nationally and that all relevant documentation is in order. Coordinate logistics as required for local and international travel, accommodation and subsistence for the Adjudicator when required. Arrange that minutes of meetings are taken, and distributed to all relevant stakeholders. Establish and maintain sound relations with all relevant stakeholders such as Board members, other Executive’s, and general staff in assisting with requests to and from the Adjudicator, dealing with issues/queries, and managing incoming and outgoing instructions and response to and from the Adjudicator. Ensure that the required protocol is followed at all times. Liaise and interface with relevant internal and external stakeholders such as suppliers, senior government officials, clients, and other Adjudicator s as required, conveying information accurately, professionally, and courteously whilst maintaining the required level of confidentiality. Maintain effective communication channels at all times to keep the Adjudicator informed of relevant events and important information whether at the Office or travelling. Prepare professional business correspondence accurately, timeously, and as specified, for review and approval by the Adjudicator, when required to do so. Develop or arrange the development of PowerPoint and Excel presentations in line with the Adjudicator’s requirements. Show less



Office of the Ombud for Financial Service Providers (FAIS Ombud)

• Executive Personal Assistant to the FAIS Ombud Adv. Charles Pillai

  • Nov 2007 - Apr 2010

  Provide administrative and secretarial support to the FAIS Ombud:• Receive and redirect incoming calls;• Manage the Ombud’s electronic diary;• Type letters, memoranda;• Maintain the filing system professional & personal;• Receive and dispatch faxes and e-mails;• Perform a variety of office, administration and auxiliary tasks;• Deal with routine matters and prepare draft responses;• Record minutes;• Arrange meetings and Media interview’s, and provide supporting documents;• Manage travel and accommodation arrangements for domestic & International trips;• Receive visitors and serve refreshments;• Ensure a conducive working environment for the FAIS Ombud;• Liaise with offices of the Minister of Finance, Executive Officer, and Deputy Executive Officer of the Financial Services Board and the Insurance Industry (Long Term Insurance Ombud, Short Term Insurance Ombud, Motor Industry Ombud etc.);• Formatting and Editing of the Annual Report;• Formatting of Determinations, Appeals and other correspondence on request of Mr. Charles Pillai;• Formatting of Presentations;• Publishing of Determinations and all Articles on the Web site;• Managing Administration Assistant;• Statistics on request; Show less

• Case Administrator

  • Feb 2007 - Oct 2007

  Receiving of all correspondence in the office via-post, e-mail or by fax. Separating complaints from responses, invoices, invitations, duplications and other correspondence. Registering of all complaints:• Record the complaint on the data base of complaints;• Assessing all complaints for referencing;• Referencing all complaints according to – FOC sequence number, Year the complaints is received; allocation of Province and Product;• Distributing complaints for assessment;• Distributing justiciable complaints to Case Manager; • Update the database according to the Case Managers - complaint distribution list;• Record all closed complaints on the database when finalized;• Manage all documents for filing – Sort all documents numerically, and file accordingly for further reference; • Co-ordinate complaints for scanning at the document warehouse and managing the disks;• Assist all case-managers when they request any closed files for review.Additional to Case Administration:- • Formatting of Determinations, Appeals and other correspondence on request of Mr. Charles Pillai;• Formatting of Presentations;• Publishing of Determinations and all Articles on the Web site;• Statistics on request;• Formatting and Editing of the 2006/2007 Annual Report;• Assist with the progress of the DMS System. Show less



National Department of Education

• Senior Secretary Grade III, to the Chief Director: Educational Measurement, Assessment and Public Ex

  • Feb 2004 - Jan 2007

  Provide administrative and secretarial support to the Chief Director: Educational Measurement, Assessment and Public Examinations:• Receive and redirect incoming calls;• Manage the Chief Director’s electronic diary;• Type letters, memoranda and submissions;• Maintain the filing system;• Receive and dispatch faxes and e-mails;• Perform a variety of office, administration and auxiliary tasks;• Deal with routine matters and prepare draft responses;• Record minutes;• Arrange meetings and internal interview’s, and provide supporting documents;• Manage travel and accommodation arrangements for domestic trips;• Receive visitors and serve refreshments;• Ensure a conducive working environment for the Chief Director;• Liaise with offices of the Minister of Education, DG, and A/DDG.;• MS Word – All related programmes. Show less

• Administration Clerk to Senior Administration Clerk Grade III

  • May 1989 - Jan 2004

  Department of Education Section: TertiaryAdministration Clerk 1989 – 1990 Issuing of National Technicon Diplomas:• All Correspondence;• Examiners, Moderators Claims and SNT;• Remarking and rechecking of answer scripts.PromotedDepartment of Education Section: Engineering Field of StudySenior Administration Clerk Grade 11990-1992Competency Certificate Examinations• Issue N1-N6 National Certificates, correspondence;• Examiners, Moderators Claims and SNT;• Publishing of marks;• I was responsible for the implementation of the System used for claims, this system is modified and computerized and is still in use.PromotedDepartment of Education Section: Standard Ten Certificates and Specialised EducationSenior Administration Clerk Grade II1992-1996Creating and certifying of Standard Ten Certificates• Capturing of data for transferring to UMALUSI;• Canalisation of errors, with reference to all correspondence.PromotedDepartment of Education Section: General StudiesSenior Administration Clerk Grade III1996-2004Writing of Submissions: Exemptions of Instructional Offerings for all certificate levels;Concessions Submissions: Additional Time, Amanuensis, Big print Question papers for all examinations;Examination irregularity investigations and admin;Organising Meetings: Examination Irregularities, Taking and distributing of minutes, Develop and implement policies related to irregularities;Personnel Training;Liaise with candidates, Colleges and Provincial Representative’s as well as personal from the directorate, including the Chief Director and Subject Specialists;Examination administration, remarks, certifying and creating of certificates, queries;Examination entries: Capturing, verification, dispatching receiving etc.Promoted Show less