Lori D.

Senior Manager, Customer Marketing at Going
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Location
York, US

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Lawrence Cassenti, CHDM

Having worked Lori with over the years, she has continued to attain new levels of achievement while never losing the customer focus which has made her the success she is. She has demonstrated the same level of commitment to internal as well as external customers, and it shows in all her efforts.

Alena Akhaminova

Lori has been a star player on my team for the past 2 years, providing strategic marketing support to an urban portfolio of high-complexity lifestyle and premium hotels, and I am incredibly appreciative of her contributions. She is a strong and experienced marketing manager, always going above and beyond in finding creative ways to help her hotels achieve their financial objectives. She stays composed and focused under pressure, dealing with difficult situations in a calm and effective way. Lori is methodical in her approach and doesn’t live a stone unturned when working on solving a problem. Her collaborative personality allowed her to build strong working relationships with her stakeholders, who truly valued her expertise and frequently expressed their appreciation of her contributions. Aside from her strengths as a digital marketing manager, Lori has shown herself to be a supportive and generous team player, always willing to find the time to help a colleague brainstorm a solution to a problem, lend a helping hand or volunteer her time for a cross-functional project benefiting the entire organization. I frequently relied on Lori to help train new members of the team, and she has been invaluable in sharing her expertise with her more junior colleagues. Lori truly exemplifies Marriott’s culture of service, inclusion and respect. She is wonderful to work with!

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Credentials

  • The Ad Club Professional Development: Account Management Bootcamp
    The Ad Club
    Sep, 2007
    - Sep, 2024

Experience

    • Poland
    • Entertainment Providers
    • 1 - 100 Employee
    • Senior Manager, Customer Marketing
      • Jun 2022 - Present

      Proud to lead an incredibly talented team of lifecycle, product, and email marketers as we build retention and loyalty, expand our reach, and ultimately help more people travel and experience the world. We couple sophisticated technology with a team of Flight Experts to monitor thousands of routes on reputable airlines. When flight prices drop, we notify members quickly so they never miss a great fare. (Psst, try it free at going.com) Company Awards: Silo-Buster (2022) & Company… Show more Proud to lead an incredibly talented team of lifecycle, product, and email marketers as we build retention and loyalty, expand our reach, and ultimately help more people travel and experience the world. We couple sophisticated technology with a team of Flight Experts to monitor thousands of routes on reputable airlines. When flight prices drop, we notify members quickly so they never miss a great fare. (Psst, try it free at going.com) Company Awards: Silo-Buster (2022) & Company MVP (2023)

    • Customer Marketing Manager
      • Nov 2021 - Jun 2022

    • United States
    • Hospitality
    • 700 & Above Employee
    • Marketing Manager, Premium & Luxury Brand Hotels (Boston & Washington, DC)
      • Oct 2020 - Nov 2021

    • Field Marketing Account Manager, Premium & Select Brand Hotels (Northeast)
      • Dec 2017 - Oct 2020

    • Marketing & eCommerce Manager, Select Service & Extended Stay Hotels (Northeast)
      • Feb 2014 - Dec 2017

    • United States
    • Design
    • Owner/Jewelry Designer
      • Dec 2007 - Dec 2020

      Jewelry designer & metalsmith with a tiny studio in the loft of my home. I proudly managed every aspect of this one-woman show in my spare time, from sales events and email marketing to collateral, finance, paid media, social media, online retail/e-commerce management and more. Jewelry designer & metalsmith with a tiny studio in the loft of my home. I proudly managed every aspect of this one-woman show in my spare time, from sales events and email marketing to collateral, finance, paid media, social media, online retail/e-commerce management and more.

    • Design Services
    • Senior Account Manager
      • Sep 2012 - Feb 2014
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Jun 2010 - Sep 2012
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive & Copywriter
      • Mar 2004 - Apr 2010
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Attractions Hostess & Character Entertainer - Disney College Program
      • Jan 1999 - Jul 2000

      Attractions Hostess: The Twilight Zone Tower of Terror - proficient in attraction operations with an emphasis on safety, courtesy, show and efficiency Character Entertainer: Magic Kingdom and WDW Resorts - provided the ultimate visitor experience through 1:1 meet & greets, autographs and photo opportunities in theme parks, water parks, and character dining experiences Attractions Hostess: The Twilight Zone Tower of Terror - proficient in attraction operations with an emphasis on safety, courtesy, show and efficiency Character Entertainer: Magic Kingdom and WDW Resorts - provided the ultimate visitor experience through 1:1 meet & greets, autographs and photo opportunities in theme parks, water parks, and character dining experiences

Education

  • The College of New Jersey
    BFA, Fine Art
    2000 - 2003
  • Walt Disney World College Program
    1999 - 2000
  • Marriott Training Courses - Hospitality Business Acumen
    These training courses are renewed annually:
  • Rutgers University
    1998 - 1999
  • American University
    1997 - 1998

Community

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