Experience

Service Steel Aerospace
• United States
• Mining
• 1 - 100 Employee
• Inside Sales Account Manager

  • Aug 2021 - Present


AUMA Actuators, Inc. - USA

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Territory Specialist

  • May 2019 - Nov 2020

  Prepare quotations based on drawings and specifications supplied by the customer and through ConstructConnect/Insight hitting monthly target for on-time response. Perform sizing calculations to select appropriate products. Proactively work with Auma Regional Sales Managers to secure new business and address issues. Serve as intermediary between factory and customer representatives for quotations and technical information. • Lead customer success communicator with order fulfillment and production groups • Manage the account of Auma’s number one customer during the first year with the company • Served as key team-player during inventory; organized and efficiently completed tasks Show less



Nucor Grating

• Inside Sales Representative

  • Feb 2017 - Apr 2019

  Prepared quotations based on drawings and specifications supplied by the customer. I was the liaison between customer and company departments; responsible for communicating and resolving issues. • Collaborated with territory manager to achieve sales goals • Improved relations with customer base by providing exceptional service • Processed incoming orders, informed clients of order status and coordinated shipments • Coordinated with manufacturing personnel to assure quality and on-time delivery standards were achieved Show less



Latrobe Specialty Steel

• Mining
• 1 - 100 Employee

• Account Manager

  • 2002 - 2014

  Spearheaded daily operations of assigned regions and departments to provide overall account management functions. Provided guidance and executive leadership to 6 team members. Communicated strategies and consultative selling techniques to drive revenue. * Managed all aspects of customer needs and provided solutions involving planning and scheduling, inventory control, pricing, forecasting and specifications * Supported senior management, metallurgists, engineers, technicians, and mill personnel to advise in solutions and process improvements * Compiled account reports to advise regional sales managers and senior staff * Served as company representative during field visits to define new product requirements and recommend solutions to production issues * Created all billing and shipping documents * Organized shipments and load pickups with forwarding agents Show less