Experience

R.P. Lumber Company Inc.

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Human Resources - PayrollSpecialist

  • Sep 2021 - Present



African Vision of Hope

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Executive Assistant

  • Oct 2019 - Oct 2021

  A professional Executive Administrative Assistant serving as the first point of contact supporting the CEO/President, leadership team and office staff with excellence. Giving the ultimate donor and volunteer experience, coordinating donor related activities, ministry activities and managing relations. ACHIEVEMENTS • Improved office productivity by implementing policies and procedures along with the reorganization of office material. • Mastering a wide variety of support to the CEO on all day-to-day responsibilities with flexibility and accommodations with abrupt changes. • Successfully work under pressure with competing demands while meeting deadlines efficiently, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives. • Proficient project management, planning and overseeing fundraising, team and volunteer events with strong attention to details and delegation. • Excellent communication skills both verbal and oral in preparing confidential reports and documents and liaising with senior staff members, donors and board members. • Scheduling, coordination and overseeing various complex meetings, events, speaking engagements along with international guests. • Record keeping of all trips, agendas, itineraries and the completion of all paperwork and payments. • Improvement of the volunteer process and experience by developing policies, procedures for recruiting, training and coordinating volunteer opportunities. Developing strong relationships with volunteers to ensure the enhancement of the ministry and to meet the objectives of the CEO. Show less



The Spengler Company

• O'Fallon, IL

• Dispatcher Coordinator

  • Dec 2017 - Oct 2019

  Highly organized dispatcher responsible for helping achieve company’s financial goals by matching the right technician to every job based on sales metrics and prioritizing the most urgent and profitable calls. A multi-tasker with exceptional follow-through in a fast-paced, goals-oriented environment while building trust, resolving conflicts, communicating accurate information, holding team accountable by managing the whereabouts and the needs of every technician. Highly organized dispatcher responsible for helping achieve company’s financial goals by matching the right technician to every job based on sales metrics and prioritizing the most urgent and profitable calls. A multi-tasker with exceptional follow-through in a fast-paced, goals-oriented environment while building trust, resolving conflicts, communicating accurate information, holding team accountable by managing the whereabouts and the needs of every technician.



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• ACCREDITED BEAUTY SALES ADVISOR

  • Mar 2014 - Dec 2017

  Accredited Clinique beauty sales advisor with 50+ hours of extensive training on product knowledge, creating customer loyalty and increasing sales revenue. Responsible for exceeding sales goals, giving 5 star service to every client, building clientele, coaching new consultants and execute counter merchandise guidelines. Taking on ownership by leading the team through communication, strategic planning, and coaching. Manage the teams schedule within the budgeted hours based on business demands. ACHIEVEMENTS • Built a client base of 400 clients in the spam of 2 years that results customer loyalty. • Planned and implemented creative appreciation events for clients that led to a 233% increase to LY. • Facilitated on going coaching, education, motivation, and appraising performance for all sales consultants. • Received Employee of the Month Award for leadership and teamwork. Show less



BARTIMAUS MINISTRIES

• Dallas/Fort Worth Area

• Dallas City Team Leader

  • Nov 2009 - Feb 2014

  Dallas City Team Leader with 5+ years’ experience in non-profit leadership, volunteer recruitment and training and donor development. Responsible for the overall management, growth and function of the Dallas leadership team and volunteers through monthly leadership meetings, training's, conference calls, community outreach and daily communication. A catalyst in the organizations expansion into new cities with a restless and passionate pursuit to bring awareness and transformation to the marginalized. Established and nurtured strong and healthy relationships with churches, organizations, sponsors/donors, industry leaders and clients. Served as an organizational ambassador nurturing local community relationships through speaking engagements and community resource partnerships. Established and annual city specific operating budget with strategic planning that included monthly expense reports, raising operating funds and receiving donations. Met deadlines in a timely manner given by the CEO, CO-CEO and Director of Development. ACHIEVEMENTS • Launched first city wide awareness campaign that reached thousands of DFW residents to help fight against human trafficking in the city of Dallas. • Implemented fresh ideas to enhance the leadership/volunteer teams with strategic planning, motivation, and training. • Produced and trained a 300+ volunteer team that participated in various formats. Show less



Meier Clinics

• Office Coordinator

  • Jun 2009 - Feb 2012

  Behavioral health office coordinator playing a pivotal role in ensuring patient care with excellence, compassion and professionalism. Assisted with all front office functions including patient relations, medical testing, scheduling, insurance verification, coordinating schedules for doctors and nurses. Along with duties, I upheld all laws pertaining to patients. Behavioral health office coordinator playing a pivotal role in ensuring patient care with excellence, compassion and professionalism. Assisted with all front office functions including patient relations, medical testing, scheduling, insurance verification, coordinating schedules for doctors and nurses. Along with duties, I upheld all laws pertaining to patients.



Thomas Nelson Live Events

• Richardson, TX

• Group Sales Registration Consultant

  • Aug 2007 - Aug 2008

  Group Sales Registration Consultant responsible for gaining new clients and maintaining with the highest integrity existing clients through customer loyalty. Communicated strategy and the vision with passion that inspired sales through one on one and group meetings, conference calls and correspondence. Investigated and resolved any customer service complaints or problems before, during or after the conference. Managed and planned all travel accommodations, expense reports, appointment setting for 30% required outside fieldwork/sales. Show less



Fellowship of The Woodlands

• The Woodlands, TX

• LEADERSHIP/VOLUNTEER COORDINATOR

  • Sep 2005 - Jun 2007

  Volunteer Coordinator responsible for recruitment, interviewing and training all incoming volunteer leaders. Assisted with planning and implementation of special events including training's, appreciation dinners and student event kickoffs. Prepared job descriptions for various positions and assisted with the overall performances of each volunteer. Resolved complaints and issues raised by volunteers, parents and students. Coordinated with parents, leaders and students during special events and functions. Increased effectiveness through communication, relational leadership and the development of the volunteer training communication manual. Show less



Saddleback Church

• Student ministries high school intern

  • Sep 2003 - Sep 2005