Experience

EPIC Behavioral Healthcare

• United States
• Mental Health Care
• 1 - 100 Employee

• Director of Human Resources

  • Apr 2022 - Present

  Our mission is to strengthen our community by providing person-centered care to individuals and families impacted by substance use and mental health disorders and other behaviors through a comprehensive system of E*ducation, Prevention, Intervention and C*ounseling. Our system of care includes outpatient substance use and mental health treatment, inpatient and community recovery support services, and prevention and wellness programs. Our mission is to strengthen our community by providing person-centered care to individuals and families impacted by substance use and mental health disorders and other behaviors through a comprehensive system of E*ducation, Prevention, Intervention and C*ounseling. Our system of care includes outpatient substance use and mental health treatment, inpatient and community recovery support services, and prevention and wellness programs.



Coastal Shower Doors

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Human Resources Manager

  • Mar 2018 - Apr 2022

  Responsible for supporting the Human Resources needs for over 190 employees in a manufacturing environment. Primary responsibilities include employee relations, learning and development, talent acquisition, employee retention and organizational development. Essential functions include full cycle recruiting, on-boarding, payroll, managing all human resources materials and policies and leading a culture of safety. I administer the benefits program and conduct internal workplace investigations.

• Human Resources Manager

  • Mar 2018 - Apr 2022



Operation New Hope

• United States
• Individual and Family Services
• 1 - 100 Employee

• Employment Services Manager

  • Apr 2017 - Mar 2018

• Employment Services Manager

  • Apr 2017 - Mar 2018

  The Operation New Hope Ready4Work program is a one year program for ex-offenders that are non-violent offenders. The students participate in a 4 to 6 week Career Development course, preparing them for interviews, life skills and future employment. Ready4Work Partners with local businesses and has successfully placed more than 1500 ex-offenders in and around Jacksonville. This program has a nearly 90% retention rate within the first year of employment.



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Branch Manager

  • Oct 2013 - Oct 2016

  I provided organizations with high value staffing solutions to help them be more productive and profitable. Responsible for the effective management of permanent staff and profitable operation of the Winchester Branch. Implemented a consistent business development program. Oversaw full-cycle recruitment for temporary associates, conducted business to business sales calls and business development. Responsible for developing and managing all core Human Resources functions including training… Show more I provided organizations with high value staffing solutions to help them be more productive and profitable. Responsible for the effective management of permanent staff and profitable operation of the Winchester Branch. Implemented a consistent business development program. Oversaw full-cycle recruitment for temporary associates, conducted business to business sales calls and business development. Responsible for developing and managing all core Human Resources functions including training, recruitment, HRIS, employee tracking system and employee relations. Show less I provided organizations with high value staffing solutions to help them be more productive and profitable. Responsible for the effective management of permanent staff and profitable operation of the Winchester Branch. Implemented a consistent business development program. Oversaw full-cycle recruitment for temporary associates, conducted business to business sales calls and business development. Responsible for developing and managing all core Human Resources functions including training… Show more I provided organizations with high value staffing solutions to help them be more productive and profitable. Responsible for the effective management of permanent staff and profitable operation of the Winchester Branch. Implemented a consistent business development program. Oversaw full-cycle recruitment for temporary associates, conducted business to business sales calls and business development. Responsible for developing and managing all core Human Resources functions including training, recruitment, HRIS, employee tracking system and employee relations. Show less



Shentel

• United States
• Telecommunications
• 500 - 600 Employee

• Customer Service Supervisor

  • Jun 2010 - Sep 2013

  Managed Sprint Call Center with a staff of ten customer service representatives and three Business Support Representatives. Responsible for full-cycle recruitment process, conducting customer service training and monitoring customer service representatives. Managed inventory for 54 Sprint stores and managed employee sprint accounts. Created and managed employee phone policies and procedures and ensured compliance with all company policies for over 700 employees. I managed the Business Support… Show more Managed Sprint Call Center with a staff of ten customer service representatives and three Business Support Representatives. Responsible for full-cycle recruitment process, conducting customer service training and monitoring customer service representatives. Managed inventory for 54 Sprint stores and managed employee sprint accounts. Created and managed employee phone policies and procedures and ensured compliance with all company policies for over 700 employees. I managed the Business Support department to ensure all businesses within our market were being serviced with the highest level of professionalism. Received Circle of Excellence award each year of eligibility. Show less Managed Sprint Call Center with a staff of ten customer service representatives and three Business Support Representatives. Responsible for full-cycle recruitment process, conducting customer service training and monitoring customer service representatives. Managed inventory for 54 Sprint stores and managed employee sprint accounts. Created and managed employee phone policies and procedures and ensured compliance with all company policies for over 700 employees. I managed the Business Support… Show more Managed Sprint Call Center with a staff of ten customer service representatives and three Business Support Representatives. Responsible for full-cycle recruitment process, conducting customer service training and monitoring customer service representatives. Managed inventory for 54 Sprint stores and managed employee sprint accounts. Created and managed employee phone policies and procedures and ensured compliance with all company policies for over 700 employees. I managed the Business Support department to ensure all businesses within our market were being serviced with the highest level of professionalism. Received Circle of Excellence award each year of eligibility. Show less



LLE

• Winchester, VA

• HR Manager/LINK Manager

  • Oct 2008 - May 2010

  As Human Resources Manager I served as a corporate trainer regarding company policy, management training and new employee orientation. I served as the Affirmative Action officer, wrote the employee handbook and was responsible for the overall administration, coordination and evaluation of the Human Resources function. I ensured compliance with all state and federal laws pertaining to personnel matters, investigated employee complaints, attended unemployment claim hearings, managed and tracked… Show more As Human Resources Manager I served as a corporate trainer regarding company policy, management training and new employee orientation. I served as the Affirmative Action officer, wrote the employee handbook and was responsible for the overall administration, coordination and evaluation of the Human Resources function. I ensured compliance with all state and federal laws pertaining to personnel matters, investigated employee complaints, attended unemployment claim hearings, managed and tracked employee disciplinary actions, identified, analyzed and facilitated resolution of employee relations issues and counseled managers on corrective actions. I managed open enrollment for benefits coverage and kept all insurance coverage records. I created or updated all job descriptions in the company, conducted exit interviews and maintained employee files for 51 employees. Show less As Human Resources Manager I served as a corporate trainer regarding company policy, management training and new employee orientation. I served as the Affirmative Action officer, wrote the employee handbook and was responsible for the overall administration, coordination and evaluation of the Human Resources function. I ensured compliance with all state and federal laws pertaining to personnel matters, investigated employee complaints, attended unemployment claim hearings, managed and tracked… Show more As Human Resources Manager I served as a corporate trainer regarding company policy, management training and new employee orientation. I served as the Affirmative Action officer, wrote the employee handbook and was responsible for the overall administration, coordination and evaluation of the Human Resources function. I ensured compliance with all state and federal laws pertaining to personnel matters, investigated employee complaints, attended unemployment claim hearings, managed and tracked employee disciplinary actions, identified, analyzed and facilitated resolution of employee relations issues and counseled managers on corrective actions. I managed open enrollment for benefits coverage and kept all insurance coverage records. I created or updated all job descriptions in the company, conducted exit interviews and maintained employee files for 51 employees. Show less



Power/Warner

• Winchester, VA

• Media Buyer

  • Nov 2004 - Oct 2007

  I created media and marketing plans for multiple companies, devised advertising schedules, negotiated rates and contracts and placed print, radio and television advertising. I managed multiple clients on all aspects of advertising and marketing. I created and implemented advertising campaigns, wrote press releases and directed the development of collateral materials as well as conducting market research. I created media and marketing plans for multiple companies, devised advertising schedules, negotiated rates and contracts and placed print, radio and television advertising. I managed multiple clients on all aspects of advertising and marketing. I created and implemented advertising campaigns, wrote press releases and directed the development of collateral materials as well as conducting market research.