Experience

Institute for Community Alliances

• United States
• Information Services
• 1 - 100 Employee

• HMIS System Administrator (Missouri)

  • Oct 2020 - Present

  Remote Contract HMIS System Administrator of the ESG-CV funds for the following Missouri CoC’s: Springfield, Joplin, St. Louis City and St. Louis County. Provide general administration and execution of the Missouri Housing Development Commission (MHDC) ESG-CV grant. I maintain agencies and projects in HMIS, and provide Technical Support through the Missouri HMIS Help Desk. Member of the PIT/HIC Workgroup. Assist with all aspects of HUD Federal reporting such as PIT/HIC and SPM in HDX; LSA in HDX 2.0 and ESG-CV QCAPER/CCAPER reports in Sage. Show less



Idaho Department of Health and Welfare

• United States
• Government Administration
• 700 & Above Employee

• Project Specialist

  • Nov 2019 - May 2020

  Contract Monitoring for the Idaho Medicaid Non-Emergency Medical Transportation (NEMT) Contract. Create reports, organize and interpret large data sets using Excel Spreadsheets, Pivot Tables, Pivot Charts and Interactive Dashboards driving data driven solutions. Contract Monitoring for the Idaho Medicaid Non-Emergency Medical Transportation (NEMT) Contract. Create reports, organize and interpret large data sets using Excel Spreadsheets, Pivot Tables, Pivot Charts and Interactive Dashboards driving data driven solutions.



Idaho Housing and Finance Association

• United States
• Financial Services
• 100 - 200 Employee

• HMIS/CMIS Techical Support Coordinator

  • Dec 2014 - Nov 2019

  HMIS (Homeless Management Information System) / CMIS (Community Management Information System) Technical Support for the Idaho Balance of State Continuum of Care, including end user technical support for data entry, data quality, error trends and direct analysis of system performance measurements. Run and submit reports for HUD, Federal Partner grants and other funding streams. Acquire and maintain an in-depth knowledge and understanding of HUD HMIS Regulations (24 CFR part 580), HMIS Data and Technical Standards, HMIS Privacy and Compliance policies, HUD ESG & CoC, HOPWA (Housing Opportunities for People with AIDS), RHY (Runaway and Homeless Youth), PATH (Projects for Assistance in Transition from Homelessness) & VA homeless programs. Fluent in Microsoft Office (Excel, Word), WellSky (ServicePoint) System Administration, ART reporting software, Qlik Sense & STELLA and Excel dashboard reports, HUD HDX and e-snaps. Create, Update and Formalize documents of new policy or procedures (internal and external), as needed. Active involvement in on-going communication with the HMIS/CMIS System Administrator on program progress, training needs, database issues, reporting functions, compliance activities and other related issues. Facilitator / Secretary of the IHCC Data Collection, Reporting & Evaluation (DCR&E) Committee. Show less



EnerNOC

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Quality Assurance Engineer

  • Jun 2012 - Dec 2014

  Second-level customer service expert, troubleshooting advanced technical issues when escalated from the field. Develop technical written test manuals and materials. Creating and perform manual tests tasks with the QA team. Second-level customer service expert, troubleshooting advanced technical issues when escalated from the field. Develop technical written test manuals and materials. Creating and perform manual tests tasks with the QA team.



Telemetric Corp

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Firmware QA Technician

  • Jul 2000 - Sep 2006

  Second-level customer service expert, troubleshooting advanced technical issues when escalated from the field. Develop technical written test manuals and materials. Creating and perform manual tests tasks with the QA team. Second-level customer service expert, troubleshooting advanced technical issues when escalated from the field. Develop technical written test manuals and materials. Creating and perform manual tests tasks with the QA team.



Itron, Inc.

• United States
• Utilities
• 700 & Above Employee

• Firmware QA Technician

  • Mar 1999 - Jul 2000

  Second-level customer service expert, troubleshooting advanced technical issues when escalated from the field. Develop technical written test manuals and materials. Creating and perform manual tests tasks with the QA team. Second-level customer service expert, troubleshooting advanced technical issues when escalated from the field. Develop technical written test manuals and materials. Creating and perform manual tests tasks with the QA team.