Lori Romero
Quality Assurance Specialist at Servant Systems, Inc- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Epic ASAP 2015 Certified
EpicNov, 2012- Oct, 2024
Experience
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Servant Systems, Inc
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United States
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Software Development
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1 - 100 Employee
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Quality Assurance Specialist
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Mar 2022 - Present
• Conducted comprehensive Quality Assurance testing, ensuring the highest standards of product reliability and user experience. • Developed detailed test plans tailored to meet specific business needs, demonstrating my understanding of business objectives and my commitment to delivering products that meet these objectives. • Contributed to story creation for bug fixes and enhancements, highlighting my proactive approach to problem-solving and continuous product improvement. • Actively participated in Agile grooming, planning, and retrospectives, showcasing my familiarity with Agile methodologies and my commitment to continuous learning and process improvement. • Collaborated closely with developers and customers to ensure product functionality aligned with business requirements, showcasing my ability to bridge technical and business perspectives effectively. • Delivered customer-centric technical support, diagnosing software issues and working with project management to create necessary fixes and enhancements, demonstrating my problem-solving skills and customer service orientation. Show less
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Self Employed
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United States
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700 & Above Employee
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Realtor
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Nov 2018 - Present
• Conducted competitive market analysis by comparing recent property sales with current holdings, and personally coordinated with various stakeholders, ensuring all purchase agreement terms were met before closing. • Assisted in contract negotiation and facilitated property closings, overseeing procedures, and preparing crucial documents such as purchase agreements, deeds, and leases, demonstrating my attention to detail and expertise in real estate transactions. • Conducted competitive market analysis by comparing recent property sales with current holdings, and personally coordinated with various stakeholders, ensuring all purchase agreement terms were met before closing. • Assisted in contract negotiation and facilitated property closings, overseeing procedures, and preparing crucial documents such as purchase agreements, deeds, and leases, demonstrating my attention to detail and expertise in real estate transactions.
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none
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United States
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Education Management
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300 - 400 Employee
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High School Business Teacher
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Aug 2016 - Jul 2019
• Supervised and coordinated the Work-Based Learning Program, guiding students towards making informed career and life decisions, promoting long-term planning and personal development. • Actively participated in the Campus Improvement and Development Committee, collaborating with fellow instructors to enhance instructional materials and methods. • Supervised and coordinated the Work-Based Learning Program, guiding students towards making informed career and life decisions, promoting long-term planning and personal development. • Actively participated in the Campus Improvement and Development Committee, collaborating with fellow instructors to enhance instructional materials and methods.
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Ascension
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Hospitals and Health Care
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700 & Above Employee
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Solutions Development Analyst
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Nov 2011 - Aug 2016
• Oversaw the full lifecycle management of the Epic ASAP application, a vital Electronic Medical Record (EMR) system, demonstrating my product ownership capabilities and commitment to delivering optimized performance. • Served as a project coordinator for the Nuance Dragon Medical 360 Network Edition, highlighting my ability to manage complex technical systems from concept through to delivery. • Managed multiple Information System projects, developing, and implementing electronic solutions tailored to medical staff requirements within the EMR and Dragon system, showcasing my proficiency in understanding and meeting customer needs. • Facilitated system updates, maintained applications, and implemented new releases, demonstrating my skills in continuous system enhancement and lifecycle management. • Conducted user training for Epic ASAP and Dragon, reflecting my commitment to enhancing user experience and my ability to communicate complex technical concepts effectively. Show less
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The Dwyer Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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Business Analyst
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May 2008 - Nov 2011
• Delivered high-level technical support for Dwyer Group’s Z-Ware application, demonstrating my ability to manage and maintain complex technology systems. • Successfully implemented numerous optimization projects and reporting tools, enhancing the efficiency of the Z-Ware application, and demonstrating my focus on product improvement and value creation. • Conducted thorough testing on various aspects of the Z-Ware web applications, reflecting my commitment to product quality and user experience. • Created comprehensive end-user educational materials and training videos, demonstrating my ability to communicate complex concepts effectively and my focus on user training and support. • Provided training to new and existing franchisees on new modules and features, showcasing my ability to manage and execute effective training programs. • Utilized SQL database to run queries, emphasizing my technical expertise and ability to work with complex data systems. • Delivered high-level technical support for Dwyer Group’s Z-Ware application, demonstrating my ability to manage and maintain complex technology systems. Show less
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Education
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2015 - 2017
Tarleton State University
Master of Business Administration (M.B.A.), Business Administration and Management, General -
2014 - 2014
Tarleton State University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General -
2011 - 2012
Mclennan Community College
Associate's degree, General Studies
Community
