Experience

Levine Cancer Institute

• Health, Wellness & Fitness
• 1 - 100 Employee

• Advanced Authorization Specialist

  • Sep 2017 - Present

• Coding Specialist/Coding Tech I

  • Aug 2013 - Sep 2017

  Coding Associate Specialist, Revenue Cycle support of Hematology/Oncology Medical, SIckle Cell, Immunotherapy and Roper St Francis Hospital Office(s) of Levine Cancer Institute Assigning accurate codes to represent diagnosis and treatment of cancers between health care providers, patients and insurance companies. Determining the correct codes for patient records, Reading and analyzing patient records. Using accurate codes to bill insurance providers, interacting with physicians, assistants to ensure accuracy of the electronic medical record. Maintaining and tracking of patient data over multiple visits. Managing detailed, specifically coded information, maintain reports, workques and deadlines. Maintaining patient confidentiality and information security. Following up with the appropriate parties (insurance companies and patients) to ensure bills are paid.



Carolinas HealthCare System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Secretary/Managed Care Coodinator

  • Apr 2012 - Aug 2013

  • Physician/RN support of Hematology/Oncology Medical Office of Levine Cancer Institute to include Managed Care Coordinator, assisting patients with superior customer service. Maintain excellent client and community relations by establishing a reputation of reliability, flexibility and professionalism. Obtain prior insurance authorizations for all Radiology scans, PET, CT and Ultra Sound. Schedule patients for appointments as well as Chemotherapy infusion, labs, treatments. New patient referrals to our office as well as to DUKE Medical Center and Chapel Hill Medical Center for Bone Marrow Transplantation. Obtaining insurance authorizations for chemotherapy Medications, Radiology, Radiation Therapy and Genetic testing. New Medical Secretary Liaison for new hires/Managed Care Coordinator Liaison.



MECKLENBURG MEDICAL GROUP

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Care Coordinator/Medical Secretary

  • Jan 2008 - Apr 2012

  Physician/RN Support of Hematology/Oncology Medical office of Mecklenburg Medical Group to include Internal Medicine. Scheduling patients for appointments, answering the phone, verifying insurance authorizations clearance for Radiology scans, PET, CT and Ultrasound. Schedule patients for appointments as well as Chemotherapy infusion, labs, treatments. New patient referrals to our office as well as to DUKE Medical Center and Chapel Hill Medical Center for Bone Marrow Transplantation. Physician/RN Support of Hematology/Oncology Medical office of Mecklenburg Medical Group to include Internal Medicine. Scheduling patients for appointments, answering the phone, verifying insurance authorizations clearance for Radiology scans, PET, CT and Ultrasound. Schedule patients for appointments as well as Chemotherapy infusion, labs, treatments. New patient referrals to our office as well as to DUKE Medical Center and Chapel Hill Medical Center for Bone Marrow Transplantation.



Presbyterian Hospital Huntersville

• Administrative Assistant III

  • Sep 2005 - Nov 2007

  Supported Director of Professional and Support Services for Presbyterian Hospital Huntersville in the daily operations of Radiology, Food and Nutrition, Laboratory, Environmental Services, Medical Records, Plant Engineering and Public Safety, in addition to supported the Manager of Plant Engineering and Public Safety and Presbyterian Hospital Huntersville.

• Executive Administrative Assistant III

  • Sep 2005 - Nov 2007

  Supported the Vice President /Administrator of Presbyterian Hospital Huntersville in the daily operations of running a new hospital, provided administrative support to Vice President, Director of Nursing, Security Liaison for Administration, House Supervisors, Nursing Administration, and Nursing Development• Planned and scheduled workload according to their priorities to meet established deadlines, delegated and followed through on assignments to track and monitor schedules, effectively monitored the Grievance and Compliment database to include tracking letters, resolved customer concerns and for all of the departments.Performed various other office duties including collections, word processing, file management and data processing, monitored room scheduling for all conference rooms and classrooms for Presbyterian Hospital Huntersville to include ensuring of adequate supplies were provided such as LCD, laptop, easels, and flipcharts. Effectively managed all facets of office and nursing unit functions and variety of administrative tasks and special projects. Maintained excellent client and community relations by establishing a reputation of reliability and professionalism.



Presbyterian Orthopedic Hospital, Administration

• Executive Administrative Assistant

  • Feb 2003 - Sep 2005

  Supported Director of Patient Care Services as well as Nurse Managers in the planning, coordination, and implementation of a diverse number of programs and services. Supported Director of Patient Care Services as well as Nurse Managers in the planning, coordination, and implementation of a diverse number of programs and services.



Presbyterian Hospital, Charlotte, NC

• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant II

  • Jul 2001 - Feb 2003

  Coordinated with the Nurse Manager of the following nursing departments. Observation, 3D Interventional-Telemetry, Dialysis, HBO, Wound Care, 4B Heart Catha Prep Area . Orchestrated of staff minutes for each department as well as any handouts or education. Oversaw all the departments and was the contact person before staff went to Nurse Manager. Coordinated with the Nurse Manager of the following nursing departments. Observation, 3D Interventional-Telemetry, Dialysis, HBO, Wound Care, 4B Heart Catha Prep Area . Orchestrated of staff minutes for each department as well as any handouts or education. Oversaw all the departments and was the contact person before staff went to Nurse Manager.



Presbyterian Hospital Foundation

• United States
• Hospitals and Health Care

• Administrative Assistant II

  • Aug 2000 - Jul 2001

  Planned and scheduled workload according to their priorities to meet established deadlines, delegated and followed through on assignments to track and monitor schedules, effectively monitored the Grievance and Compliment database to include tracking letters, resolved customer concerns and for all of the departments. Participated in the coordination of the Fall Classic Golf Tournament to raise money for the Belk Children's Hospital. Planned and scheduled workload according to their priorities to meet established deadlines, delegated and followed through on assignments to track and monitor schedules, effectively monitored the Grievance and Compliment database to include tracking letters, resolved customer concerns and for all of the departments. Participated in the coordination of the Fall Classic Golf Tournament to raise money for the Belk Children's Hospital.