Director, Practice Solutions

• Sep 2022 - Present

Managing Consultant

• Dec 2020 - Sep 2022

Senior EHR Consultant

• Jan 2020 - Dec 2020

EHR consultant

• Nov 2018 - Jan 2020

Manager, IT Physician Services & Applications

• May 2014 - Nov 2018

Evaluate existing EHR processes to implement continuous improvements and standardize operating procedures to maximize efficiency and document accuracy. Conduct system testing, documentation, and training on new upgrades and releases, ensuring internal teams maintain full working knowledge of operations. Provide comprehensive training for all systems. Manage projects for performance improvement and innovation for organizational growth. Manage Application support staff and trainers. Evaluate existing EHR processes to implement continuous improvements and standardize operating procedures to maximize efficiency and document accuracy. Conduct system testing, documentation, and training on new upgrades and releases, ensuring internal teams maintain full working knowledge of operations. Provide comprehensive training for all systems. Manage projects for performance improvement and innovation for organizational growth. Manage Application support staff and trainers.

Office Management & Billing

• May 2013 - May 2014

Oversaw all recruiting, hiring, and on-boarding initiatives for three-location practice operations. Coordinated complex schedules and ensured effective resource allocation for continuously streamlined operations. Monitored medical coding, claims, and payment processing to ensure achievement of all operational and financial objectives. Oversaw all recruiting, hiring, and on-boarding initiatives for three-location practice operations. Coordinated complex schedules and ensured effective resource allocation for continuously streamlined operations. Monitored medical coding, claims, and payment processing to ensure achievement of all operational and financial objectives.

Instructor

• Feb 2010 - May 2011

Created detailed curricula to educate students on Medical Assisting. Developed instructional aides, administrative, technical, and clinical courses to facilitate comprehensive training and education. Created detailed curricula to educate students on Medical Assisting. Developed instructional aides, administrative, technical, and clinical courses to facilitate comprehensive training and education.

Office Coordinator

• Mar 1999 - Mar 2010

Successfully completed EHR workflow design, implementation, training, and support for physician system. Provided physician support, schedule coordination, and staff scheduling ensuring optimal office operations. Provided staff training and leadership. Medical coding, claims, and payment processing to achieve financial goals. Successfully completed EHR workflow design, implementation, training, and support for physician system. Provided physician support, schedule coordination, and staff scheduling ensuring optimal office operations. Provided staff training and leadership. Medical coding, claims, and payment processing to achieve financial goals.