Trauma Analyst

• Oct 2019 - Present

Director of Health Information Management

• Mar 2017 - Oct 2019

Director of Health Information Management

• Mar 2012 - 2016

Led the planning and achievement of goals and objectives to clean up one year back log within 120 days, which led to passing Joint Commission and a State survey. Developed policy and procedures for a continuous workflow for next day pick up of daily discharges, assembly, analysis, and coding accounts within three days of discharge. Kept an average of unbilled accounts at $5000.00 or less on the A/R report. Served as facility liaison with the State, OIG, Vendors,Corporate HIM, Privacy, HBIPS, Coding and Denials, Release of Information, Providers and Department Heads. Worked and trained providers. Reduced the deficiency rate from over 76% to 5%. Served as forms leader. Created forms to meet compliance, patient safety, government rules and regulations, and JC standards.

Director of Health Information Management

• Mar 2010 - Mar 2012

Provided direction, support, and high level supervision for the Health Information Department. Responsible for the work flow, productivity,and training of forty five department employees including: Birth certificate clerks, Analysts, Techs, Physician liaisons, Documentation improvement specialist, Chart retrieval techs, Transcription services, Release of information specialist, MPI consolidation techs,and HIM/Revenue integrity team. Created standard work flow by applying best practices to departmental functions. Designed and implemented training programs and initiatives which contributed to a productivity increase of 30%. Developed, implemented, and maintained, department policies and procedures, job descriptions, and performance standards. Assisted in the development of budget, and monitored for assigned cost centers and operational costs. Determined the needs for the department such as equipment, work flow, staffing, and vendor services. Acting (FRC) Facility Response Coordinator- overseeing the government RAC process. Served as facility project manager for preparation and implementation of the legal electronic medical records system. Redesigned departmental structure for implementation of EMR. Implemented change management program to move from paper, to hybrid, to electronic environment. Partnered with the Medical Staff to provide performance improvement with documentation and chart completion issues. Created processes for the medical staff to meet compliance and adhere to the rules and regulations on such a large campus. Reduced financial buckets by two million by initiated a reconciliation, audit, and maintenance process in conjunction with building a team relationship with clinical departments and revenue integrity. Mastered communication and built relationships with department heads, medical staff, and governing boards by attending board meetings and synchronizing inter/intra-departmental functions.

Director of Health Information Management

• Jan 1999 - Mar 2010

Participated in the build, work flow design, education, implementation and maintenance of the Electronic Medical Records System. Worked with interfaces to test and maintain other clinical record management systems. Served as EMR System Administrator. Designed, implemented, and maintained chart storage system on campus. Reducing chart retrieval costs and better control over patient records. Designed department structure, furniture, equipment, and work flow for new department location. Developed Transcription department being the first with remote transcribers, and becoming the IASIS model. Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting. Developed change management program. Participated and mentored students from Weber State Universities HIM Practicum.