Experience

St. Cloud State University

• United States
• Higher Education
• 700 & Above Employee

• Associate Director, Financial Aid

  • Jan 2013 - Present

• Assistant Director, Financial Aid

  • Mar 2007 - Jan 2013



Northwest Technical College

• Coordinator of Financial Aid

  • Jul 2005 - Mar 2007

  • Oversight and management of daily operations  Supervision and training of financial aid staff and work-study students  Design and implement new systems and office procedures • Conduct daily operations such as screening, tracking, and verifying  Review edit reports and identify conflicting information  Review, resolve and correct conflicting verification data • Package awards of federal, state, and institutional aid • Advise and provide guidance to applicants  Advise applicants about financial aid services and processes  Review Special Condition and Dependency Override appeals  Review and approve/deny Satisfactory Academic Progress appeals • Develop and implement effective federal and state financial aid policies and procedures  Research and interpret all federal and state regulations Show less