Lori Kwock

Executive Assistant at Guideline
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • Japanese Limited working proficiency

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Credentials

  • Life Health and Insurance
    -

Experience

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Executive Assistant
      • Jun 2022 - Present

      Executive Assistant to the CEO, COO, CFO and General Counsel Executive Assistant to the CEO, COO, CFO and General Counsel

    • United States
    • Real Estate
    • 700 & Above Employee
    • Office Administrator & Team Administrator Lead
      • Feb 2018 - May 2022

      • Report Directly to and support Leadership Team • Manage multiple calendars for account leadership team • Handle heavy correspondence via phone, email, memorandum with professionalism • Excellent Concur skills, ability to expense multiple reports accurately and efficiently while ensuring proper allocations • Manage entire site team Payroll and timesheets weekly, PTO tracker sheet, LOA, and confidential files • Oversee monthly safety meetings for all team to uphold corporate… Show more • Report Directly to and support Leadership Team • Manage multiple calendars for account leadership team • Handle heavy correspondence via phone, email, memorandum with professionalism • Excellent Concur skills, ability to expense multiple reports accurately and efficiently while ensuring proper allocations • Manage entire site team Payroll and timesheets weekly, PTO tracker sheet, LOA, and confidential files • Oversee monthly safety meetings for all team to uphold corporate metrics, client services, personal and operations • Work cross functionally with multiple departments within Cushman & Wakefield Services: Human Resources, Accounts Payable, Executive Team, Finance

    • Human Resources Team Administrator
      • Jan 2016 - Feb 2018

      • Sole administrator for primary human resource responsibilities with over 150 employees both union and non-union workers • Administer detailed on boarding process, review human resources policies and procedures, exit interview processes and terminations • Contact new hires to coordinate on boarding process an on-site interviews • Coordinate travel an administrative duties for Director of Operations and other managers • Maintain up to date employee tracking system • Develop and… Show more • Sole administrator for primary human resource responsibilities with over 150 employees both union and non-union workers • Administer detailed on boarding process, review human resources policies and procedures, exit interview processes and terminations • Contact new hires to coordinate on boarding process an on-site interviews • Coordinate travel an administrative duties for Director of Operations and other managers • Maintain up to date employee tracking system • Develop and process new employee packages, also including completing background checks, I-9 forms, W-4 forms, etc. • Create and revise Standard Operating Procedures for human resources company policies • Reported to Regional Human Resource Area Manager, supported the Account Director, Director of Operations, and Sr. finance manager • Established accurate payroll responsibilities and time reporting records that adhere to company and governmental policies • Accurately generated weekly reports to managers for SAP and Kronos time sheets • Administrative duties include: coordinate meetings, maintain communication channels, manage confidential employee files, distribute company-wide announcements, book conference rooms and large event halls, and coordinate catering

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Patient Resource Specialist/HR assistant
      • Aug 2015 - Jan 2016

      • Reviewed all applicant resumes and phone screen qualified candidates • Prepared new hire packets and onboarding materials • Assisted with the onboard process by reviewing the new hire materials, explaining health benefits; communicate organization protocols, policies and culture • Processed employee status change notifications by updating systems of record and maintaining documentation appropriately • Telephone and e-mail based customer service, and addressed inquires in a timely… Show more • Reviewed all applicant resumes and phone screen qualified candidates • Prepared new hire packets and onboarding materials • Assisted with the onboard process by reviewing the new hire materials, explaining health benefits; communicate organization protocols, policies and culture • Processed employee status change notifications by updating systems of record and maintaining documentation appropriately • Telephone and e-mail based customer service, and addressed inquires in a timely and accurate fashion • Provided accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints • Developed effective relationships with all call center departments through clear communication • Administrative duties included: Respond to emails, voice messages, and mail; Send faxes

    • Intake Coordinator
      • Aug 2014 - Aug 2015

      • Maintained records of participants using organization and confidentiality • Necessity to have prodigious attention to detail for all patient prescriptions, patient forms, and data entry • Effectively interacted as a liaison between HCP and Case managers through phones, e-mail, and faxes • Excelled meeting requirements of data entry accurately with service

    • Physical Therapy Aide
      • Dec 2012 - Aug 2014

      -Plan and coordinate daily appointments -Manage and adjust schedules for doctors -Front desk roles: answering phone calls, customer service, and answering e-mails -Administration role: design, print, copy, and file exercise programs -Plan and coordinate daily appointments -Manage and adjust schedules for doctors -Front desk roles: answering phone calls, customer service, and answering e-mails -Administration role: design, print, copy, and file exercise programs

    • Girls Junior Varsity Volleyball Head Coach
      • Aug 2012 - Nov 2012

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2011 - Mar 2012

Education

  • San Jose State University
    Kinesiology, Exercise and Fitness Specialist
    2006 - 2012
  • San Jose State University
    Bachelor of Science, Exercise and Fitness Specialist

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