Health Unit Coordinator

• Oct 2021 - Present

Housing Specialist

• May 2021 - Oct 2021

Front Desk Coordinator

• Feb 2021 - May 2021

Answer phones, route calls, and take messages efficiently. Prepare Admission packets. Familiar with client admission process and forms. Conducts preliminary admission procedures including working with clients and prospective clients on the completion of admission forms including client demographic and insurance verification. Help Perform drug screens for newly admitted clients. Familiar with insurance verification system and educated on their system’s portals for proper delivery of client information. Assess and address the nature of client needs and document these communications for the appropriate staff. Coordinates, communicates and engages with partner referring agencies. Supports relationships between the agency and the community by demonstrating respectful, courteous, and cooperative behavior when interacting with clients, visitors, and other employees. Demonstrates the ability to pro-actively plan work and proceed with a task with limited instruction. Responsible for maintaining appropriate professional Certifications and Licenses. Maintain CPR Certification, continue education requirements/training. Stay up to date on HIPAA laws. I left when the company closed

Patient Services Specialist

• May 2020 - Jan 2021

Responsible for maintaining all new and current patient accounts. Handle all patient inquiries regarding the program, appointments, and fees. Scheduling appointments for patients. Communicating with various teams regarding patient appointments. Ensuring patient accounts are current and in good standing. Ensuring billing information, including insurance information, is accurate and updated. Responsible for maintaining all new and current patient accounts. Handle all patient inquiries regarding the program, appointments, and fees. Scheduling appointments for patients. Communicating with various teams regarding patient appointments. Ensuring patient accounts are current and in good standing. Ensuring billing information, including insurance information, is accurate and updated.

patient information coordinator

• Jun 2016 - Aug 2017