Global Director of Learning & Development

• Jan 2023 - Present

Global Learning and Development Manager

• Apr 2019 - Present

Human Resources and Training Manager

• Mar 2015 - Apr 2019

HUMAN RESOURCES & ORGANIZATIONAL DEVELOPMENT LEADER Complete HR Oversight & Change Management for growing healthcare services organization through multiple acquisitions. Benefits Expertise to design plans in response to changing organizational needs and transformation of the healthcare industry. Training ingenuity to develop and deliver programs to build high-performance workforce and support developing leadership population. Following Conifer Health's acquisition of SPi Healthcare, my role changed to Training Manager. Responsibilities and accomplishments include:  Redefine Physician RCM training program to encompass Conifer values and guiding behaviors following company acquisition  Oversee all training delivered to the Physician RCM division including: technical system courses, job skills training, emerging leader toolkit modules, annual open enrollment information sessions and new team member orientation  Migrate existing training content, student transcript data and online course catalog from legacy method to Conifer standards and Learning Management System  Integrate new clients and practice management systems by providing assistance with workflow creation, training environment build, material development and delivery of instructor led and online courses  Manage team of eight team members, including a Training Coordinator, Instructional Designer, Trainers, and Sr. Trainers Show less

HR and Benefits Manager

• Nov 2008 - Mar 2015

I transitioned back into Human Resources and my role changed to Benefits Manager, as I maintained my work schedule of 30 hours per week. Responsibilities and accomplishments include: Execute contracting, communication and enrollment for all employee benefits programs Develop strategy for cost saving measures in response to increasing benefit plan costs; implemented transition from fully insured to self-funded medical plan Lead multiple insurance carrier and vendor changes in order to improve service / benefits, reduce cost or respond to employee population migration due to acquisitions Oversee all approval and administration for Family Medical Leave, Military Leave, and General Leave  Design and implement online benefits portal to house all documentation and enrollment capture Evaluate and consolidate payroll and benefits programs between sister companies; process all transitioning employee groups  Continually update New Employee Orientation and supervise delivery across to all US employees Show less

Corporate Trainer

• Jul 2007 - Nov 2008

Springfield Service Corporation (SSC) was acquired by SPi Global and became SPi Healthcare.My role changed to Corporate Trainer as I reduced my schedule to 30 hours per week. Responsibilities and accomplishments include: Create and implement Interview Skills and FMLA training for management team and new supervisors Develop New Hire Orientation program that redefines company vision under new, global ownership Update Insurance Basics and IDX billing system training; select and train rotating instructor teams Craft the framework for a management training program Show less

Director of Human Resources

• Jul 2004 - Jun 2007

 Oversee company-wide Human Resources function and support 50% headcount growth; Lead the HR organization in the following capacities: • Recruitment: source, interview, negotiate and offer all positions; establish participation in Chicago-area career fairs • Benefits: strategize with the chief financial officer and broker to complete annual contract renewals with insurance carriers • Policy Maintenance: develop and update Employee Handbook • Performance Management: lead performance appraisal process, annual compensation review and bi-annual bonus awards; provide support to management amid performance improvement actions  Serve as a strategic partner with Executive Management to align HR functions with company goals  Maintain position on Corporate Compliance Committee; research and address all reports received by EthicsPoint, a corporate compliance reporting tool  Compile employer documents for immigration sponsorship of foreign nationals Show less

Learning & Education Solutions Delivery Consultant

• Nov 1996 - Jul 2004

 Liaison between Learning & Education stakeholders and the line of service leadership to identify training needs and develop training program content, design and logistics Prepare, monitor and reconcile training delivery budget by course Lead the implementation of all Firmwide Partner development courses, typically managing project teams in excess of 25 members  Participate on special project team to determine needs for US Firm learning management system and subsequently design and instruct training course for L&E community  Interview and train new L&E staff; create L&E new hire orientation program Assumed additional responsibilities for the Midwest Regional Lead and Firmwide Curriculum Lead while current directors were on leave of absence Show less

Human Resouces and Recruitment Senior Associate

• Nov 1996 - Apr 1999

 Coordinate all entry level recruiting actions such calendar development, campus events and office visit interviews for candidates at multiple universities; review resumes and conduct initial interviews  Maintain candidate database and student status throughout recruitment process Continue communication with new hires from the time of acceptance to start date Present new hire orientation and organize continuing education courses Report Equal Employment Opportunity and Affirmative Action Program data to National office Show less