Experience

Twin Cities Spine Center

• United States
• Medical Practices
• 1 - 100 Employee

• Administrative Manager

  • Sep 2016 - Present

  • Experienced, successful and self-motivated Administrative Manager with experience in both clinical staff and office support staff supervision. • Plans, analyzes and coordinates workflow and procedures. Utilizes quality improvement initiatives to improve patient outcomes. • Identifies and implements opportunities for improvement, quality and effectiveness. • Coordinates and directs multiple department meetings to ensure teamwork. • Recruit, hire and train new employees. Consistently evaluate and manage employee performance on a daily basis. Conduct employee annual performance evaluations. • Collaborate with Providers, Management Team and COO on developing, maintaining practice management system and electronic health record system.



Neurosurgical Associates, Ltd

• United States
• Medical Practices

• Operations Manager

  • Jan 2000 - Aug 2016



Orthopedic Medicine & Surgery

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Team Lead / Medical Secretary

  • 1994 - 2000

  Supervisor of 5+ staff members. Attended team leader meetings to identify clinical needs and goals while of erring suggestions for improving patient satisfaction. Responsible for supervised and organizing multiple physicians' daily schedules. Scheduled office appointments and surgical procedures. Obtained insurance authorizations and pre-certifications for procedures. Transcribed physician office notes. Assisted physicians with patient care needs. Supervisor of 5+ staff members. Attended team leader meetings to identify clinical needs and goals while of erring suggestions for improving patient satisfaction. Responsible for supervised and organizing multiple physicians' daily schedules. Scheduled office appointments and surgical procedures. Obtained insurance authorizations and pre-certifications for procedures. Transcribed physician office notes. Assisted physicians with patient care needs.



Melrose Clinic

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Billing Clerk, Transcriptionist, Receptionist

  • 1988 - 1991

  Responsible for auditing patient accounts, collections of overdue balances which involved small claims court. Charge coding and entry, appointment scheduling and transcribing for three physicians. Assisted Business Office Manager with daily receipt entry and bookkeeping. Responsible for auditing patient accounts, collections of overdue balances which involved small claims court. Charge coding and entry, appointment scheduling and transcribing for three physicians. Assisted Business Office Manager with daily receipt entry and bookkeeping.